Now my smart meters are installed, what can I expect when my next bill arrives?
Your next bill is likely to include final readings from your old meters and the
automatic readings from your new smart meters. Also, we’ll make sure that all the
old meters we remove are recycled. Now your smart meters are installed, we can
bring your account completely up to date and from now on, unless you change to
a different plan or there’s been a price change, there’ll be no more estimated bills.
Staying with us
You’ll be free to move energy supplier at any time and we’ll do everything we can
to make sure you continue to receive the benefits of smart meters. However,
these may be reduced if the supplier doesn’t support smart meters.
In the future
As smart meter technology advances in the future, we may need to visit you to
exchange your smart meters. This will ensure you benefit from the very latest
smart meters can offer you.
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What happens next?
