E-Mu LONGboard61, User Manual

Page: 31 / 126

User’s Guide 31
Problem:
The keyboard is connected to my computer with the USB cable, but I
cannot locate the LONGboard or SHORTboard USB keyboard in my
software’s MIDI devices dialog box.
Solution:
In Windows XP, your keyboard appears as a “USB Audio Device.”
Select “USB Audio Device” as your audio and MIDI input and output
device.
We recommend going to
www.emu.com to get our low latency E-MU
MIDI drivers. This will enable the keyboard to be exposed in multiple
applications at the same time.
Problem:
When the keyboard is connected to my Windows computer a question
mark appears in the Windows Device Manager under
Other Devices >
E-MU . What is the problem?
Solution:
The question mark is normal. Your keyboard will function as a class-
compliant device (i.e., without any drivers).
Problem:
When I play the keyboard or use any of the MIDI controls (wheel,
knob, data slider, etc.), data is not transmitted from the MIDI Out jack.
Solution:
This may be caused by the MIDI Out being set to
Thru
Mode. The
MIDI Out jack can be configured to transmit MIDI data from either
the keyboard or from the MIDI In connector. If the MIDI Out mode
is set to
Thru , the keyboard and controls will not send any data to the
MIDI Out jack.
LongBoard Guide EN prep.indd 31 9/21/2009 10:25:44 PM