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UC305W User Guide

UCx 4.5

11-Feb-2015

Page 

 of 

34

35

Copyright © 2014 E-Metrotel

Global Inc.

12 Appendix

12.1 Warranty

warrant that the Product(s) shall be free from manufacturing defects in materials and workmanship for a

We 

period of one (1) year from the date of delivery provided that the Product was properly installed and used.

Defects, malfunctions or failures of the warranted Product caused by damage resulting from acts of God

(such as floods, fire, etc.), environmental and atmospheric disturbances, other external forces such as power

line disturbances, host computer malfunction, plugging the board in under power, or incorrect cabling and

damage caused by misuse, abuse and unauthorized alteration or repair are not warranted.

This warranty is limited to the repair and/or replacement, of the defective product during its warranty period. 

will replace any product found to be defective within the first three months of purchase provided said

We 

product was properly installed and used. Customer must obtain a Return Merchandize Authorization (RMA)

number prior to returning the defective Product to 

for service. Customer agrees to insure the Product or

us 

assume the risk of loss or damage in transit, to prepay shipping charges and to use the original shipping

container or equivalent. Customers may either seek assistance from the original dealer. Repaired or

replaced products are warranted for ninety (90) days from the date of repair or replacement, or for the

remainder of the original products warranty period, whichever is longer.

Limitation of Liability

The provisions of the warranty are in lieu of any other warranty, whether expressed or implied, written or

oral, and 

liability arising out of the manufacture, sale or supplying of the product and its use, whether

our 

based on warranty, contract, negligence, product liability or otherwise shall not exceed the original cost of

the product. In no event shall 

be liable for unintended or consequential damages, including, but not

we 

limited to, loss of profits or use damages arising out of the manufacture sale or supplying of the product.

12.2 CE, FCC, RoHs certificates

This model has CE, FCC, RoHs certificates.

12.3 Troubleshooting Tips

Here are some common solutions to problems that you may encounter during the installation and operation

of the UC305W SIP Phone.

1. When I make a telephone call, the call does not go through; instead, I hear a fast busy signal.

Go through this checklist until your problem is solved:

Power off your cable or DSL modem by unplugging its power adapter.

Summary of Contents for UC305W

Page 1: ...E MetroTel LLC E MetroTel R LLC is privately held and headquartered in Dallas Texas with offices in Canada United Kingdom and the Czech Republic E MetroTel provides Unified Communications Call Centre...

Page 2: ...___________________ 17 6 2 Roaming _____________________________________________________________________ 17 7 Entering your SIP accounts ___________________________________________________________ 18...

Page 3: ...1 Access Points ____________________________________________________________ 27 9 5 SIP Profiles ___________________________________________________________________ 28 9 5 1 Peer to Peer _____________...

Page 4: ...harger Rough handling can damage internal circuit boards and the battery pack Do not use the phone in the vicinity of volatile gases Leave the area before using the phone Failure to leave the area can...

Page 5: ...e a power source that provides the appropriate voltage AC 100 240V for the charger An unsuitable power source can result in damage to the charger fir or electric shock Do not use the charger if the po...

Page 6: ...ilent mode Battery status Direct menu s Battery Charging the battery Powering on off In Off mode In On mode First time Powering On Password Connecting to Network Connecting to Network Roaming Entering...

Page 7: ...5W User Guide UCx 4 5 11 Feb 2015 Page of 7 35 Copyright 2014 E Metrotel Global Inc Calling modes Hands free Mute Making a call Direct dialing Dialing from phonebook Dialing from call log Answering a...

Page 8: ...Tone Volume Vibrator Time Date Set Time Time Format Set Date Date Format Sounds Display Settings Handset Name Backlight Duration Graphical Menu Contrast Color theme Master Reset Access Points Access...

Page 9: ...05W User Guide UCx 4 5 11 Feb 2015 Page of 9 35 Copyright 2014 E Metrotel Global Inc UC305W Specifications UC305W Radiation Pattern report Appendix Warranty CE FCC RoHs certificates Troubleshooting Ti...

Page 10: ...ing E MetroTel s UC305W WiFi SIP phone Using UC305W you can make calls worldwide over hotspot networks without being tied to your computer It can be used at the office at home airports hotels etc The...

Page 11: ...keypad 5 way navigation key microphone speaker and a color LCD screen 2 1 LCD screen 1 5 inches TFT LCD display 2 2 Keys Left Soft Key Right Soft Key 0 1 2 3 4 5 6 7 8 9 keys Talk ON Green Talk OFF P...

Page 12: ...LEFT Go one level back in the menu UP DOWN Walk through the items ENTER Select menu item also one level deeper in the menu To escape the graphical menu the LEFT key should be held for 2 seconds or pr...

Page 13: ...screen 2 3 3 Silent mode If the ringer volume was set off Phone settings Ring Settings Volume the silent mode icon will be displayed on top of the screen The silent mode can be toggled from the idle s...

Page 14: ...by placing the phone in the charger A USB cable is included with the UC305W to connect the charger to the AC adapter or the PC s USB port Charging time for the battery will depend on the status of the...

Page 15: ...UC305W phone A welcome screen will appear with a progress bar to indicate that it is busy After a short while it will come up with the idle screen see section 2 3 If a default Access Point AP is alre...

Page 16: ...hone memory After having connected to a network it is possible to make IP calls within the network Peer to Peer However for making calls over the internet you must have a SIP account from a SIP provid...

Page 17: ...If there are already 4 AP profiles stored in the phone and another one is connected then it will ask the user which profile to replace 6 2 Roaming During a call it may be necessary to connect to anoth...

Page 18: ...ile if there is more than one SIP profile saved then you can choose which one to use The Peer to Peer profile can always be selected even if there are SIP profiles Select the SIP profiles icon and a l...

Page 19: ...r information When all the necessary information is entered correctly go to Save or Save as to create the new SIP profile name Characters entered using the keypad can be numeric uppercase letters and...

Page 20: ...n the phonebook The Volume or Navigation Buttons can be used to adjust the volume through the speaker 8 3 Making a call You can make a call in several ways Entering the destination number from the key...

Page 21: ...be dialed 8 3 3 Dialing from call log From the call log list select the desired entry and press the Talk ON key Green the number will be dialed 8 4 Answering a call On an incoming call the phone will...

Page 22: ...n Phonebook Call Log Phone Settings Access Points SIP Profiles WPS Registration SMS Information 9 1 Phonebook Phonebook contains a list of all your contacts Use the UP DOWN navigation button to select...

Page 23: ...me Sue Phone number 0123456789 Name Peter IP 202 060 001 001 9 1 2 Edit The screen will display the name SIP account or Phone number or IP address The steps for editing an entry is the same as section...

Page 24: ...number is dialed 9 2 3 Dialed Calls List of dialed calls is shown By pressing the Talk ON key Green the selected number is dialed List will not contain duplicate numbers only the time stamp is refres...

Page 25: ...y 3 Melody 4 Volume Graphical view for 4 volume settings Vibrator Radio button menu Off On 9 3 3 Time Date Time Date has the following submenu Set Time Time Format Set Date Date Format Set Time Menu f...

Page 26: ...Range Warning Battery Low 9 3 5 Display Settings Display Settings has the following submenu Handset Name Backlight Duration Graphical Menu Contrast Color theme Handset Name This item is for displayin...

Page 27: ...Reset all settings to factory defaults Continue Yes No The Left soft key is for YES The Right soft key is for No 9 4 Access Points The required wireless router bridge should support IEEE 802 11b g 9...

Page 28: ...to Default The current AP will be made the default AP Delete Delete this AP profile Roaming Active On If phone is connected to an AP or we are in a call and the RSSI signals become too weak then it w...

Page 29: ...n the top right screen will change from RED to GEEN color This indicates that the phone has registered to the SIP server successfully 9 5 4 Setup new SIP profile Follow these steps to create a new SIP...

Page 30: ...o send and receive text messages and has the following 3 submenu Create msg Inbox Last sent message 9 7 1 Create msg After entering the desired text message select Next to enter the destination phone...

Page 31: ...ports 802 11b g IEEE 802 1x 802 11i Supports SIP v2 0 Standards Auto Wi Fi Wireless Fidelity Hotspot Scan Net Search Security Settings WEP 64 128 bit encryption WPA MD5 Authorization Supports WPS regi...

Page 32: ...e Operating Temperature 0 40 C Storage Temperature 20 60 C Humidity Operating humidity 20 80 non condensing Maximum 802 11b g Channels US Canada 13 Europe Operating Frequency 2 4 2 4835 GHz US Canada...

Page 33: ...UC305W User Guide UCx 4 5 11 Feb 2015 Page of 33 35 Copyright 2014 E Metrotel Global Inc 11 UC305W Radiation Pattern report...

Page 34: ...risk of loss or damage in transit to prepay shipping charges and to use the original shipping container or equivalent Customers may either seek assistance from the original dealer Repaired or replace...

Page 35: ...button The RED right button for two seconds Reboot one of your networked computers and check for an active Internet connection Set up port forwarding on your router You must specify that four port ran...

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