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E-flite Apprentice Assembly Manual
Damage Limits
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT OR
CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR PRODUCTION
OR COMMERCIAL LOSS IN ANY WAY CONNECTED WITH THE
PRODUCT, WHETHER SUCH CLAIM IS BASED IN CONTRACT,
WARRANTY, NEGLIGENCE, OR STRICT LIABILITY. Further, in no
event shall the liability of Horizon exceed the individual price of the
Product on which liability is asserted. As Horizon has no control over
use, setup, final assembly, modification or misuse, no liability shall be
assumed nor accepted for any resulting damage or injury. By the act
of use, setup or assembly, the user accepts all resulting liability.
If you as the Purchaser or user are not prepared to accept the
liability associated with the use of this Product, you are advised to
return this Product immediately in new and unused condition to the
place of purchase.
Law: These Terms are governed by Illinois law (without regard to
conflict of law principals).
Safety Precautions
This is a sophisticated hobby Product and not a toy. It must be
operated with caution and common sense and requires some basic
mechanical ability. Failure to operate this Product in a safe and
responsible manner could result in injury or damage to the Product
or other property. This Product is not intended for use by children
without direct adult supervision. The Product manual contains
instructions for safety, operation and maintenance. It is essential to
read and follow all the instructions and warnings in the manual, prior
to assembly, setup or use, in order to operate correctly and avoid
damage or injury.
Questions, Assistance, and Repairs
Your local hobby store and/or place of purchase cannot provide
warranty support or repair. Once assembly, setup or use of the
Product has been started, you must contact Horizon directly. This will
enable Horizon to better answer your questions and service you in the
event that you may need any assistance. For questions or assistance,
please direct your email to [email protected], or call
877.504.0233 toll free to speak to a service technician.
Inspection or Repairs
If this Product needs to be inspected or repaired, please call for a
Return Merchandise Authorization (RMA). Pack the Product securely
using a shipping carton. Please note that original boxes may be
included, but are not designed to withstand the rigors of shipping
without additional protection. Ship via a carrier that provides tracking
and insurance for lost or damaged parcels, as
Horizon is not
responsible for merchandise until it arrives and is accepted
at our facility
. A Service Repair Request is available at www.
horizonhobby.com on the “Support” tab. If you do not have internet
access, please include a letter with your complete name, street
address, email address and phone number where you can be reached
during business days, your RMA number, a list of the included items,
method of payment for any non-warranty expenses and a brief
summary of the problem. Your original sales receipt must also be
included for warranty consideration. Be sure your name, address, and
RMA number are clearly written on the outside of the shipping carton.
Warranty Inspection and Repairs
To receive warranty service, you must include your original
sales receipt
verifying the proof-of-purchase date. Provided warranty
conditions have been met, your Product will be repaired or replaced
free of charge. Repair or replacement decisions are at the sole
discretion of Horizon Hobby.
Non-Warranty Repairs
Should your repair not be covered by warranty the repair
will be completed and payment will be required without
notification or estimate of the expense unless the expense
exceeds 50% of the retail purchase cost.
By submitting the
item for repair you are agreeing to payment of the repair without
notification. Repair estimates are available upon request. You must
include this request with your repair. Non-warranty repair estimates
will be billed a minimum of ½ hour of labor. In addition you will be
billed for return freight. Please advise us of your preferred method of
payment. Horizon accepts money orders and cashiers checks, as well
as Visa, MasterCard, American Express, and Discover cards.
