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8.Troubleshooting
In the event of a technical problem, check the following points before taking the player to the after-sales
service.
If you are unable to cure the problem by following our advice, contact your dealer or repair center.
WARNING: Never attempt to repair this appliance yourself.
Problem
Possible cause
Solution
The POWER light
does not come on.
The power cord is not plugged in
Plug the power cord into a wall outlet
No picture
You have not selected the video
input connected to your TV
Select the appropriate video input
format on your TV, in order to receive
the player's output signals
The video cable is not connected
correctly
Fully insert the plugs on the video
cable into the corresponding jacks
No sound
The audio cable is not connected
correctly
Fully insert the plugs on the audio
cable into the corresponding jacks.
The stereo system is not switched
on
Switch on the stereo system
You have not selected the correct
audio output
Select the correct audio output in the
setup menu
Distorted picture
The disc is dirty.
Remove and clean the disc
The player is in Cue or Review
mode.
Some distortion may occur during Cue
and Review operations. This is
normal.
Flickering or
unstable brightness
Disruption caused by a copy
protection system.
Connect the player directly to your TV
The player does not
operate
There is no disc in the player
Load a disc
Incompatible disc
Load a compatible disc (check the
disc's format and color signal coding
standard).
The disc has been loaded upside
down
Check that the disc is correctly
positioned
The disc is not correctly positioned in
the tray
Check that the disc is correctly
positioned
The disc is dirty
Clean the disc
The player is not configured correctly
Use the setup menu to modify the
setup
Parental control mode is active
Disable the parental control function
or change the restriction level
No response when
buttons are pressed
Interference from electromagnetic
radiation or other factors such as
static electricity
Switch off the player or unplug its
power cord, and then switch it on or
plug it in again.
