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• Where this appliance is sold within the EU, this guarantee will only be valid (i) if the
appliance is used in the country in which it was sold or (ii) if the appliance is used in
Austria, Belgium, France, Germany, Ireland, Italy, Netherlands, Spain or the United
Kingdom and the same model as this appliance is sold at the same voltage rating in the
relevant country.
WHAT IS NOT COVERED
• Replacement filter units. The appliance's filter units are not covered by the guarantee.
Dyson does not guarantee the repair or replacement of a product where a defect is the
result of:
• Damage caused by not carrying out the recommended appliance maintenance.
• Accidental damage, faults caused by negligent use or care, misuse, neglect, careless
operation or handling of the appliance which is not in accordance with the Dyson
Operating Manual.
• Use of the appliance for anything other than normal domestic household purposes.
• Use of parts not assembled or installed in accordance with the instructions of Dyson.
• Use of parts and accessories which are not genuine Dyson components.
• Faulty installation (except where installed by Dyson).
• Repairs or alterations carried out by parties other than Dyson or its authorised agents.
• Blockages – Please refer to the ‘Care and maintenance’ section and illustrations in this
Dyson Operating Manual for details on how to look for and clear blockages.
• Normal wear and tear (e.g. fuse etc.).
• Reduction in battery discharge time due to battery age or use (where applicable).
If you are in any doubt as to what is covered by your guarantee, please contact the
Dyson Helpline.
SUMMARY OF COVER
• The guarantee becomes effective from the date of purchase (or the date of delivery if
this is later).
• You must provide proof of (both the original and any subsequent) delivery/purchase
before any work can be carried out on your Dyson appliance. Without this proof, any
work carried out will be chargeable. Keep your receipt or delivery note.
• All work will be carried out by Dyson or its authorised agents.
• Any parts which are replaced by Dyson will become the property of Dyson.
• The repair or replacement of your Dyson appliance under guarantee will not extend the
period of guarantee.
• The guarantee provides benefits which are additional to and do not affect your
statutory rights as a consumer.
PRIVACY AND PERSONAL DATA PROTECTION
When registering your Dyson appliance:
• You will need to provide us with basic contact information to register your appliance
and enable us to support your guarantee.
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