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www.dyson.com

Dyson Customer Care

If you have a question about your Dyson vacuum cleaner, call 
the Dyson Customer Care Helpline with your serial number and 
details of where and when you bought the cleaner, or contact us 
via the Dyson website. The serial number can be found on the 
main body of the vacuum cleaner behind the clear bin.

GB  Dyson Customer Care 

[email protected] 

0800 298 0298

Dyson Ltd, Tetbury Hill, Malmesbury, Wiltshire SN16 0RP.

IRL  Dyson Customer Care 

[email protected] 

01 475 7109

Dyson Ireland Limited, Unit G10, Grants Lane,  
Greenogue Business Park, Rathcoole, Dublin 24

IMPORTANT!

WASH FILTERS

Wash filters with cold water at least every 3 months.

3

months

JN.31259  PN.14647-01-04  23.11.09

Summary of Contents for Ball DC25

Page 1: ...OPERATING MANUAL click click 2 3 1 click REGISTER FOR YOUR FREE 5 YEAR GUARANTEE TODAY WASH FILTERS Wash filters with cold water at least every 3 months ON OFF 3 months ASSEMBLY A B ...

Page 2: ... be found on your rating plate which is behind the clear bin Most queries can be solved over the phone by one of our trained Dyson Customer Care Helpline staff Alternatively visit www dyson co uk support for online help general tips and useful information about Dyson REGISTER BY MAIL Complete and return the form to Dyson in the envelope supplied REGISTER BY PHONE Call our dedicated Helpline Open 7...

Page 3: ...ut out It must be switched off unplugged and allowed to cool down before attempting to check filters or for blockages 12 Turn off all controls before unplugging 13 Do not unplug by pulling on cable To unplug grasp the plug not the cable 14 Do not pull or carry by cable use cable as a handle close a door on cable or pull cable around sharp edges or corners Do not run vacuum cleaner over cable Keep ...

Page 4: ...click click 2 3 1 click ON OFF 1 2 4 Clear bin emptying Blockages Usage Cle Ca ...

Page 5: ...ck k 3 click ON OFF 5 High reach cleaning Clearing obstructions Brush bar reset Carpets hard floors ...

Page 6: ...IMPORTANT WASH FILTERS Filter A Filter B 3 months 6 ...

Page 7: ...east every 3 months 1 2 3 4 5 6 7 8 9 10 11 12 24 1 2 3 4 5 6 7 8 9 10 11 12 24 1 2 3 4 5 6 7 8 9 10 11 12 24 Rinse and shake filters under tap Turn over and tap very firmly to remove motor emissions Repeat 10x until water runs clear 7 ...

Page 8: ...to turn grey in colour The filters may require more frequent washing if vacuuming fine dust Do not use detergents to clean the filters Do not put the filters in a dishwasher washing machine tumble dryer oven microwave or near an open flame LOOKING FOR BLOCKAGES CAUTION Switch OFF and unplug the vacuum cleaner before checking for blockages Please ensure vacuum cleaner is upright before removing hos...

Page 9: ...he Dyson Customer Care Helpline on UK 0800 298 0298 or IRL 01 475 7109 Or you can email us at askdyson dyson co uk For more information on how we protect your privacy please see our privacy policy on www dyson co uk PRODUCT INFORMATION Product weight 7 5kg Please note Small details may vary from those shown This product is protected by the following intellectual property rights PATENT PATENT APPLI...

Page 10: ...mber can be found on the main body of the vacuum cleaner behind the clear bin GB Dyson Customer Care askdyson dyson co uk 0800 298 0298 Dyson Ltd Tetbury Hill Malmesbury Wiltshire SN16 0RP IRL Dyson Customer Care irelandservice dyson com 01 475 7109 Dyson Ireland Limited Unit G10 Grants Lane Greenogue Business Park Rathcoole Dublin 24 IMPORTANT WASH FILTERS Wash filters with cold water at least ev...

Page 11: ......

Page 12: ...UARANTEE FORM Title Surname First name Telephone Mobile e mail Postcode By mail Yes No By phone Yes No By email Yes No By text message Yes No Tick box if no Address Date of purchase Country of purchase UK Ireland As a Dyson machine owner you can hear about Dyson inventions and ideas before anyone else If it s okay to contact you please let us know how we may do this Sometimes we might ask for feed...

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