Troubleshooting
39
Poor picture or no picture.
• Station or cable experiencing problems. Tune to another station.
• Make sure channels are set into memory.
• Check antenna or cable connections. Adjust the antenna.
• Check for sources of possible interference.
• Check picture control adjustments.
Poor reception on some
channels.
• Station or cable experiencing problems. Tune to another station.
• Make sure channels are set into memory.
• Station is weak. Adjust the antenna to receive the desired station.
• Check for sources of possible interference.
Poor color or no color.
• Station or cable experiencing problems. Tune to another station.
• Check picture control adjustments.
• Check antenna or cable connections. Adjust the antenna.
• Check for sources of possible interference.
Picture wobbles or drifts.
• Station or cable experiencing problems. Tune to another station.
• Make sure channels are set into memory.
• Cable company is scrambling signal.
• Adjust antenna.
No CATV reception.
• Check all cable connections.
• Set
AIR/CABLE
menu option to the
CABLE
mode.
• Station or cable system problems. Try another station.
No remote control operation. • Batteries are weak, dead, or inserted incorrectly.
• Remote control is out of range. Move closer to TV (within 15 feet [5 m]).
• Make sure the remote control is aimed at the sensor.
• Confirm there are no obstructions between the remote control and the TV.
• Make sure the power cord is plugged in.
TV shuts off.
• No broadcast on tuned station.
• Sleep timer is set.
• Power interrupted.
Closed Caption is not
activated.
• TV station experiencing problems or program is not closed captioned. Try
another channel.
• Check cable connection or VHF/UHF antenna. Adjust the antenna.
• Turn closed captioning on in the OSD or press
CCD
.
Parental Control is not
working correctly.
• Parental control set to
OFF
. Change setting to
ON
.
• News or sporting event being broadcast.
• Ratings not set. Set ratings as desired.
Problem
Solution
