Dynaudio Sub 6, User Manual, Page: 31 / 35

Sub 6 Troubleshooting
There are various reasons why a subwoofer might not function properly in a system without it being faulty. The
following checklist will help solve problems you may encounter. Before consulting your Dynaudio dealer, check
this list first.
Check this first:
Check if all signal cables are connected properly.
Check settings in bass management menu of the connected processor/receiver.
Carefully and gradually increase the subwoofer volume level on the processor/receiver.
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Carefully and gradually increase the subwoofer volume level using the subwoofer VOLUME control.
Sub 6 Troubleshooting Matrix
The subwoofer switches itself off although music is playing.
Cause:
There is hardly any low-frequency signal available. This can happen if the music or movie itself does not contain
very low frequencies (e.g. long dialogues).
The subwoofer will switch on automatically as soon as low frequency signals are detected.
The subwoofer will not switch on.
Cause:
▪
AC mains cable has become disconnected.
▪
Mains switch on the rear is switched to OFF.
Make sure to switch the system off first before making any changes!
▪
Reconnect mains cable.
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Switch mains back on.
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Check if all signal cables are connected properly.
The subwoofer will not switch on automatically.
Cause:
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No signal is present on either of the subwoofer’s inputs (LED lights red).
Make sure to switch the system off first before making any changes!
▪
Check if all signal cables are connected properly.
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Check if the subwoofer output on the source is active.
Subwoofer is switched on not making any sound.
Cause:
▪
No signal is present on either of the subwoofer inputs.
▪
In the processor or receiver’s bass-management set-up, subwoofer has been disabled.
Configuration and Use 31