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The Internet & optional fax software

In  order  to  connect  to  the  Internet  you  will  need  to  establish  an  account  with  an  Internet 
Service Provider (ISP). Once you are connected to the Internet, you will find further information 
on  Dynalink  Modem’s  World  Wide  Web  site  at 

www.dynalink.com.au

  (Australia)  or 

www.dynalink.co.nz

 (NZ). 

This  CD  contains  optional  software  that  allows  you  to  fax  with  your  modem  and  use  the 
modem as a Telephone Answering Machine (TAM).  To install the software, insert the CD and 
follow the instructions on screen. If a menu does not load automatically, click Start – Run and 
enter d:\Setup.exe (substitute d: with your CD drive letter), then click OK. Follow the on-screen 
instructions to continue. A full User’s Manual can be found installed with the software.

Troubleshooting

When following Step 3, the modem is not listed under “Modem Properties”.

This error can occur when the drivers have not been installed correctly.

Click Start – Settings - Control Panel – System – Device Manager

Check under 

Other Devices

. If there is a reference to a modem, highlight it then click 

Remove

.

Click 

Refresh

. Windows should re-detect the modem and ask for the drivers.

NO DIALTONE is reported.

Click Start – Settings - Control Panel – Modems – Properties – Advanced. Under

Extra Settings, enter 

X3

.

Eliminate any cables or devices between the phone cable and the wall jack, such

as fax switches or extension phone cables.

Windows does not detect the modem.

Check the modem is powered ON - the PWR LED should be lit. If the LED does

not light, check you are using the AC Power Supply Unit that shipped with the

modem and that it is plugged into an active power point.

Check the serial cable is firmly attached to your PC and modem.

Verify the modem's COM port is enabled in the BIOS - if you are not familiar with

your PC's BIOS, contact your PC dealer.

When clicking the More Info button, an error is reported.

Check you have clicked on the COM port your modem is attached to.

Check the serial cable is firmly attached to your PC and modem and is turned on.

Ensure no other programmes are using the modem - exit all programmes before

running More Info.

Summary of Contents for 56K e-modem III

Page 1: ...56K e modem III Quick Setup Guide DY56EXT3 ...

Page 2: ...scribed Upon completion of step 3 you can be certain that your modem is correctly installed This Guide is intended for Windows Vista XP 2000 98 95 ME users There is also a full User Manual on this CD Once on the Internet you can visit Dynalink Modems web site at www dynalink com au Australia or www dynalink co nz New Zealand to access further helpful information ...

Page 3: ...E jack and a phone wall socket 4 Connect the supplied power adaptor unit to the modem and a power point 5 Turn the modem on the power light should light up Install the modem drivers For Windows Vista 1 Windows will detect the modem automatically please insert the driver CD supplied and click Locate and install driver software recommended 2 Select I don t have the disc Show me other options ...

Page 4: ...Select Browse my computer for driver software advanced 4 Select Use Browse to select file of E Driver Vista32 E is the letter of the CD ROM drive then click Next to continue E Driver Vista64 for Vista 64 ...

Page 5: ...5 Click Install this driver software anyway 6 Click Close end of procedure ...

Page 6: ...hen the modem and computer are communicating If a table is not reported but instead an error message such as CANNOT OPEN PORT please refer to the Troubleshooting section Windows 95 98 ME users 1 Click Start Settings Control Panel Modems Diagnostics 2 You will see the modem listed next to a COM Port Note down the COM port number in this box 3 Click on your modem s COM port and click More Info If a ...

Page 7: ...ol Panel System Device Manager Check under Other Devices If there is a reference to a modem highlight it then click Remove Click Refresh Windows should re detect the modem and ask for the drivers NO DIALTONE is reported Click Start Settings Control Panel Modems Properties Advanced Under Extra Settings enter X3 Eliminate any cables or devices between the phone cable and the wall jack such as fax sw...

Page 8: ...able control This includes but is not limited to acts of God war riot embargoes acts of civil or military authorities fire floods electricity outages lightning power surges or shortages of materials or labour The warranty is automatically voided if 1 You or someone else uses the product or attempts to use it other than as specified by Dynalink Modems Limited 2 The fault or defect in your product i...

Page 9: ...is limited to at the option of Dynalink Modems Limited to Replacement of the Goods or Repair of the Goods or Payment of the cost of replacing the Goods or Payment of the cost of having the Goods repaired Help Always check that your hardware is installed correctly Check our web site for the latest information and troubleshooting guide If you have dificulties contact Dynalink Technical Support If po...

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