Dynablast MHG500PSQ, Operator'S Manual

Page: 17 / 17

12
This product is warranted to be free from defects in materials and workmanship under normal use and service, for a period of one year from the
date of purchase, unless stated otherwise below, when operated and maintained in accordance with the Maintenance and Operation
Instructions supplied with the unit. The warranty does not cover misuse or negligence.
This warranty is extended only to the original purchaser. Hoses, spray guns, wands and other accessories are warranted for 90 days. Warranty is
void if repairs are attempted by anyone other than an Authorized Service Centre.
If a difficulty develops with the product, you should contact the nearest Authorized Repair Centre or DYNABLAST INC. office. Only these
locations are authorized to make repairs to the product or replacement of defective parts, which will be done at no charge within a reasonable
time after receipt of the product. Units or parts should be returned at the customer’s expense to the nearest DYNABLAST location or Authorized
Service Centre. Pack unit in a strong carton and pad tightly to avoid damage. Damage in transit is not covered by warranty. Include original
purchase receipt with any claim (but keep a copy for your files).
DYNABLAST INC. liability under warranty is limited to repair of the product and/or replacement of parts and is given to the purchaser in lieu of
all other remedies including incidental and collateral charges. There are no expressed warranties other than those specified herein.
SPECIAL WARRANTIES WARRANTY PERIOD
Honda Engine (warranted by Honda) please refer to your engine owners
manual. 2 year parts and labour
Interpump / General Pump Limited Warranty
(see attached for details) 5 year non-wear parts
Fabricated Components
(frame, coil skin, coil cap, handle, belt guard) 1 year parts, 1 year labour
Burner, Transformer, Control Switch, Safety Switch
Pressure and Flow Switch 1 year parts and labour
Schedule 80 Heating Coil Limited Warranty
*(see below) 5 year parts, 1 year labour
Schedule 40 Heating Coil 2 year parts, 1 year labour
* Limited Coil Warranty (Schedule 80 only)
100% cost of coil replacement, for up to 3 years, including 1 year labour.
50% cost of coil replacement, for up to 4 years, not including labour.
25% cost of coil replacement, for up to 5 years, not including labour
.
We must receive the coil serial number section of the coil to substantiate the warranty claim.
We will not replace coils under warranty if the coils have been subjected to misuse such as:
1. Freezing 2. Lime Deposit 3. Other foreign material deposit 4. Shock or Vibration
Any replacement during the warranty period will have a warranty of one (1) year, or the balance of the original warranty, whichever is greater.
Contact your dealer for sales and service support. For your nearest dealer, contact Dynablast Inc. Mississauga, Ontario, Canada at
1.888.881.6667
Coil Warranty Procedure
When it is determined that a heat exchanger coil has failed due to a defect in material or workmanship.
The following steps must be followed: 1) contact John Brooks Company Limited and obtain a
go ahead authorization #
to proceed with the
repair. 2) locate the source of the water leak and take a picture (digital photo is preferred) of the area affected ,as shown below.
Forward the photo with the warranty claim, or via email. If sending by email please include the warranty claim number.
Fuel Oil Burner Components
The fuel oil burner is warranted against defects in materials and workmanship for the period of one year from date of purchase,
under normal use. All defective parts that are replace under warranty must be returned to John Brooks Company Limited along with a
completed warranty claim form.
On Site Service Policy
Machines requiring warranty repairs will be presented at the customers expense, to an authorized service center.
Customers requesting on site service will incur a travel time charge to be agreed with by the servicing agent. Dynablast Inc. is not
responsible for the travel time of the servicing dealer. Only stationary units will have a 60 day adjustment period where Dynablast Inc.
will incur the traveling time as a part of a regular warranty claim up to a maximum of 2 hours. Stationary units are machines that are once
installed, cannot be moved. (natural gas units, in plant systems).
This is an example
of a coil that has
split due to freezing.
The tell-tail sign is a
split in a horizontal
direction.
WARRANTY POLICY
SQN/P SERIES