
16
Warranty and After-Sale Service
DVC Company warrants equipment manufactured to be free from defects of material and workmanship.
Any part or parts will be repaired or replaced when proven by DVC examination to have been defective
within two years from the date of shipment to the original purchaser. Any warranty repairs will be
performed at the factory or as otherwise authorized by DVC, in writing. Transportation charges to DVC
shall be pre-paid by purchaser.
This warranty does not extend to DVC manufactured equipment subjected to misuse, accident, neglect or
improper application. Nor does the warranty extend to DVC manufactured equipment that is repaired or
altered by anyone other than DVC or those authorized by DVC, in writing. Products manufactured by
other companies, but re-sold by DVC such as lenses, optical and electro-optical assemblies, power
supplies, cables, image processor boards and software are warranted by the original manufacturer.
This warranty is in lieu of all other warranties expressed or implied. DVC shall not be liable for any
collateral or consequential damages.
A Return Material Authorization (RMA) Number must be obtained from DVC prior to returning any
item for warranty repair or replacement.