30
31
Why don’t I hear a sound? / Why can’t I hear my baby cry?
The volume of the parent unit may be set too low. Increase the volume of the parent
unit.
The microphone sensitivity level of the baby unit may be set too low. Set the
micrphone sensitivity to a higher level in the menu on the parent unit.
The baby unit and the parent unit may be out of range of each other. Reduce the
distance between the units.
Why does the parent unit react too quickly to other sounds?
The baby unit also picks up other sounds than those of your baby. Move the baby unit
closer to the baby (but observe the minimum distance of 1 metre/3 feet).
The microphone sensitivity level of the baby unit may be set too high. Decrease the
microphone sensitivity level in the menu on the parent unit.
Why does the parent unit react slowly to the baby’s crying?
The microphone sensitivity level of the baby unit may be set too low. Increase the
microphone sensitivity level of in the menu on the parent unit.
Why do the non-rechargeable batteries in the baby unit run down quickly?
The microphone sensitivity level of the baby unit may be set too high, which causes
the baby unit to transmit more often. Decrease the microphone sensitivity level in the
menu on the parent unit.
The volume of the baby unit may be set too high, which causes the baby unit to
consume a lot of energy. Decrease the volume of the baby unit.
You may have switched on the (pulsating) nightlight. If you want to use the (pulsating)
nightlight, we advise you to run the baby unit from the mains power supply.
The specified operating range of the baby monitor is 330 metres / 1000 feet. Why does my
baby monitor cover a much smaller distance than that?
The specified range is only valid outdoors in the open air. Inside your house, the
operating range is limited by the number and type of walls and/or ceilings in between.
Inside the house, the operating range is up to 50 metres/150 feet.
Why is the connection lost every now and then? Why are there sound interruptions?
The baby unit and the parent unit are probably close to the outer limits of their
operating range. Try a different location or decrease the distance between the units.
What happens during a power failure?
If the parent unit is sufficiently charged, it continues to operate during a power failure,
whether or not it is connected to the mains supply. If there are batteries in the baby
unit, it also continues to operate during a power failure.
Is my baby monitor secure from eavesdropping and interference?
The DECT technology of this baby monitor guarantees no interference from other
equipment and no eavesdropping.
The operating time of the parent unit is supposed to be at least 8 hours. Why is the
operating time of my parent unit shorter?
The volume of the parent unit may be set too high, which causes the parent unit to
consume a lot of energy. Decrease the volume of the parent unit
The microphone sensitivity level of the baby unit may be set too high, which causes
the parent unit to consume a lot of energy. Decrease the microphone sensitivity level
in the menu on the parent unit.
VOX may be turned off, which causes the parent unit to consume a lot of energy. Turn
on VOX to increase battery life.
Why are the touch controls not reacting to my finger presses?
Use the full surface of your inner fingertip to control the touch keys.
The key may be processing a previous action. Press the other key or wait a few
seconds to use the key again.
