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REV: DS13000EH-10072020

DS13000EH GENERATOR

This manual provides information regarding the operation 
and maintenance of these products. We have made every 
effort to ensure the accuracy of the information in this 
manual. We reserve the right to change this product at 
any time without prior notice.

5800 Ontario Mills Pkwy

Ontario, CA 91764 USA

www.DuroMaxpower.com

Call our Customer Care Team Toll Free 8-5pm PST Mon-Fri 

844-DuroMax

User Manual

Summary of Contents for DUAL FUEL HYBRID ELITE DS13000EH

Page 1: ...these products We have made every effort to ensure the accuracy of the information in this manual We reserve the right to change this product at any time without prior notice 5800 Ontario Mills Pkwy Ontario CA 91764 USA www DuroMaxpower com Call our Customer Care Team Toll Free 8 5pm PST Mon Fri 844 DuroMax User Manual ...

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Page 3: ...7 Starting the Generator Using Gasoline 28 Starting the Generator Using Propane 30 Starting the Generator 2 Connect the Battery 19 Shipping Brace 20 Wheel Kit Installation 21 Adding Oil 22 Adding Gasoline 23 Grounding the Generator 24 High Altitude Operation 24 Generator Setup 4 AC Usage 34 Connecting a Load to the Generator 36 DC Usage 38 Idle Control Usage 39 Using the Digital Multimeter 40 Usin...

Page 4: ...r Filter 46 Spark Plug Maintenance 48 Emptying the Gas Tank 50 Cleaning the Fuel Filter Cup 52 Storage and Transportation 53 Specifications 54 64 Basic Troubleshooting 56 Changing Inspecting the Carbon Brushes 57 Changing Inspecting the AVR 58 Maintenance and Care Warranty Troubleshooting 8 68 Contact Information ...

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Page 6: ...storm that knocks out power dewatering a flooded property or washing away a deck for the summer season Engines that are certified to comply with U S EPA emission regulations for SORE Small off Road Equipment are certified to operate on regular unleaded gasoline and may include the following emission control systems EM Engine Modifications and TWC Three Way Catalyst if so equipped 6 STOP Please do ...

Page 7: ... can exceed 150 F 65 C Do not touch hot surfaces Pay attention to warning labels on the generator denoting hot parts of the machine Allow generator to cool several minutes after use before touching engine or areas which heat during use The safety alert symbol is used with one of the safety words DANGER CAUTION or WARNING to alert you of hazards Please pay attention to these hazard notices both in ...

Page 8: ...disconnect the spark plug WARNING This generator produces a powerful voltage which can result in electrocution ALWAYS ground the generator before using it see the Grounding the Generator portion of the PREPARlNG THE GENERATOR FOR USE section Generator should only be plugged into electrical devices either directly or with an extension cord NEVER connect to a building electrical system without a qua...

Page 9: ...In addition to the above safety notices please familiarize yourself with the safety and hazard markings on the generator GENERAL SAFETY PROCEDURES 9 ...

Page 10: ...hen you see fuel in the bottom of the fuel filter cup DO NOT overfill the tank 3 Turn fuel switch to GAS The fuel switch is located on the left front panel Rotate the switch clockwise to the GAS position to turn on the gas supply 5 Add oil The oil fill cap is located on the lower engine block to the right of the recoil start housing Remove the oil fill cap and fill with 10w30 oil 2 Turn breaker of...

Page 11: ...ain power panel Turn the switch ON to allow power to the push button start 6 Connect devices Connect your devices to the receptacles on the front panel Start with the largest loads first 10 Start generator The push button start left side of the main power panel Press the button for 1 second to start the generator 8 Turn breaker on The breaker is located on the right side of the front power panel F...

Page 12: ...idental load when starting the generator 3 Connect propane hose The propane inlet is located on the left hand front panel to the right of the fuel switch Securely connect the propane hose to the inlet 5 Add oil The oil fill cap is located on the lower engine block to the right of the recoil start housing Remove the oil fill cap and fill with 10w30 oil 2 Turn fuel switch to Propane The fuel switch ...

Page 13: ...ank on 6 13 Turn breaker on connect The breaker is located on the right side of the front power panel Flip the breaker up to allow power to flow to the receptacles Connect your devices to the receptacles on the front panel Start with the largest loads first 10 Turn battery switch on The battery switch is located on the top center of the main power panel Turn the switch ON to allow power to the pus...

Page 14: ...ers and circuit breakers 6 Handles Longest handles of any DuroStar Model allow easy movement across any surface ad 7 Battery 12V DC Battery that powers the Electric Start System 8 Oil Fill and Dipstick Use to add or check the oil 9 Fuel Switch Fuel selection switch to choose Gas Propane or Storage mode 10 Propane Inlet Provides a regulated LPG Fuel supply to the engine Intended for use with a LPG ...

Page 15: ...ct electrical devices that run 120 or 240 Volt 60Hz single phase AC current NEMA 14 50 20 120 240v 4 Prong Twist Lock Use to connect electrical devices that run 120 or 240 Volt 60Hz single phase AC current NEMA L14 30 21 120v 3 Prong GFCI Receptacle Use to connect electrical devices that run 120 Volt 60Hz single phase AC current NEMA 5 20 22 120v 3 Prong Twist Lock Use to connect electrical device...

Page 16: ...ew Driver Oil Funnel w hose Spanner Spark Plug Wrench Plug Ends Phillips and slot blade screwdriver used for generator maintenance Used to add oil to the generator without messy spills Assorted wrenches used in generator maintenance and assembly Commonly 8mm 10mm 13mm and 15mm Used in spark plug maintenance inspection and installation Plug heads for the receptacles found on the generator are inclu...

Page 17: ...GENERATOR SETUP Proper setup of your generator will get you going as soon as possible while making sure you and your equipment are safe and cared for ...

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Page 19: ...ind the battery One side is connected to ground and the other end needs to be connected to the battery b Route the free end to the negative battery terminal 2 Connect the negative cable a Push the black rubber boot up the wire to expose the connector b Securely connect the free end of the battery cable to the negative battery terminal using the screw and nut from the battery with the screwdriver a...

Page 20: ...on the pad CAUTION NEVER Attempt this if you have put fuel or oil in the generator 1 Step 1 Remove Shipping Brace Remove brace a Completely remove each of the 4 bolts holding the orange metal brace in place b Remove the brace c This piece is no longer needed and can be discarded 2 20 Note Shipping braces can be thrown away They will not be needed again ...

Page 21: ...ptional Install Handles Attach the handles to the brackets on the frame using the provided bolts and nuts Do not over tighten the handles it will prevent free movement 3 Install wheels a Insert wheel bolt through frame and secure with provided nut b Slide one wheel over each axle end and secure with the provided retaining pins 2 ...

Page 22: ...the engine s service life a Make sure the generator is on a level surface b Unscrew the oil filler dipstick cap from the engine c Using a funnel add the appropriate amount of oil into the crankcase You will know the crankcase is full when the oil level has reached the lower lip of the opening you have just poured the oil into d Replace oil filler cap 1 Step 3 Adding Oil Engine oil recommended SAE ...

Page 23: ...e top of the gas tank indicates how much gasoline is in the generator gas tank d Replace fuel cap and wipe up any spilled gasoline with a dry cloth NOTE Gas can expand Do not fill the gas tank to the very top Leave a minimum of 1 5 in of open space IMPORTANT Never use an oil gasoline mixture Never use old gas Avoid getting dirt or water in the fuel tank Gas can age in the tank and make it hard to ...

Page 24: ...n altitude that differs from that at which this engine was certified for extended periods of time may increase emissions High altitude performance can be improved by specific modifications to the carburetor If you always operate your generator at altitudes above 3 000 feet 900 meters have a dealer perform this carburetor modification This engine when operated at high altitude with the carburetor m...

Page 25: ...e are still steps you should take to prepare it for operation each time you use it IMPORTANT At this point you should be familiar with the procedures described in the first portion of this section entitled GENERATOR SETUP If you have not yet read this section go back and read it now ...

Page 26: ...ck cap c With a dry cloth wipe the oil off of the stick on the inside of the cap d Insert the dipstick as if you were replacing the cap and then remove again There should now be oil on the stick If there is no oil on the stick or oil only at the very end of the stick you should add oil until the engine crankcase is filled see Adding Oil portion of the Maintenance section e Be sure to replace the c...

Page 27: ...ister with less than 1 3 fuel tank full 1 Step 2 Check the gas level WARNING Gasoline and gasoline fumes are highly flammable Do not fill tank near an open flame Always allow engine to cool for several minutes before refueling DO NOT overfill fuel tank Fuel expands when shaken or heated ALWAY leave 11 2 space or more at the top of the tank ALWAYS use fresh fuel or stabilized fuel Old gasoline olde...

Page 28: ...rator Using Gasoline Turn fuel switch to GAS Turn battery switch ON The fuel switch is located on the left front panel Rotate the switch clockwise to the GAS position to turn on the gas supply The battery switch is located on the top center of the main power panel Turn the switch ON to allow power to the push button start 2 4 Turn idle control OFF Turn the idle control switch to the off position 2...

Page 29: ...ails to start release the switch and wait 10 seconds before operating the starter again Start the Generator The push button start left side of the main power panel Press the button for 1 second and release to start the generator 5 29 Turn breaker ON Connect The breaker is located on the right side of the front power panel Flip the breaker up to allow power to flow to the receptacles Connect your d...

Page 30: ... hose Connect propane tank The fuel switch is located on the left front panel Rotate the switch counter clockwise to the Propane position to turn on the fuel supply The propane inlet is located on the left hand front panel to the right of the fuel switch Securely connect the propane hose to the inlet There propane hose is located on the left side of the regulator below the OHV valve cover Screw th...

Page 31: ...ront panel Start with the largest loads first 8 Turn battery switch ON The battery switch is located on the top center of the main power panel Turn the switch ON to allow power to the push button start 6 7 Start The push button start left side of the main power panel Press the button for 1 second and release to start the generator 5 Turn idle control OFF Turn the idle control switch to the off pos...

Page 32: ...to generator ONLY after the engine runs smoothly There may be remnant gasoline in the carburetor this can cause unsteady engine performance for several minutes 3 If the propane gas leaks shut off the LPG supply first and then quickly unplug or turn off any electrical devices powered by the unit 4 When stopping the engine unplug or turn off any electrical devices turn off the Main Circuit Breaker a...

Page 33: ...re still steps you should take to prepare it for operation each time you use it IMPORTANT At this point you should be familiar with the procedures described in the first portion of this section entitled GENERATOR SETUP If you have not yet read this section go back and read it now ...

Page 34: ...ed wattage of the generator itself To calculate the total wattage requirement of the electrical devices you wish to connect find the rated or running wattage of each device This number should be listed somewhere on the device or in its instruction manual If you cannot find this wattage you may calculate it by multiplying the Voltage requirement by the Amperage drawn Watts Volts x Amps If these spe...

Page 35: ...ectric drill 600 900 Television 500 0 Deep freezer 500 800 Garage door opener 480 600 Stereo 400 0 Box fan 300 600 Clock radio 300 0 Security system 180 0 DVD Player 100 0 Common light bulb 75 0 CAUTION The generator can only run at its surge wattage capacity for a very short time Connect only electrical devices requiring a rated running wattage equal to or less than the rated wattage of the gener...

Page 36: ...nnected the 240v receptacle Plug in devices Turn breaker on Turn on connected devices Plug in devices to the appropriate receptacle When using the generator in 120 240v mode balance the load as closely as possible Placing more load on one side of the circuit will reduce the breaker trip period Flip the circuit breaker up to the on position to allow power to the receptacles Start or turn on applian...

Page 37: ...l device See table below for recommended cords based on the power requirement of the electrical device DEVICE REQUIREMENTS WIRE GAUGE BY LENGTH ft AMPS WATTS 120 240V 10 25 50 100 150 5 600 1200 18 16 14 12 10 10 1200 2400 16 14 12 12 10 15 1800 3600 14 14 12 12 10 20 2400 4800 12 12 12 12 10 25 3000 6000 12 10 10 10 8 30 3600 7200 10 10 10 8 NR 40 4800 9600 8 8 6 6 NR 50 6000 12000 6 6 6 NR NR NR...

Page 38: ...is receptacle USING THE GENERATOR CONTINUED DC Usage Start the generator Connect the 12v appliance The push button start left side of the main power panel Press the button for 1 second and release to start the generator Use the standard 12v automotive plug to connect to chargers tools appliances and more 1 2 38 ...

Page 39: ...ide usable power Turn on the idle control when using intermittent loads like power tools and air compressors 1 Idle Control Usage WARNING Power is unusable when idle control is engaged DO NOT use the idle control function when using the generator for backup house power Idle control function will cause massive fluctuations in voltage and hertz Low amperage loads may not trigger the idle up function...

Page 40: ... frequency in Hertz American power is 60 Hz 10 Displays the current running time in Hours Hold down the MODE button to reset Displays the total running time in Hours Frequency 2 Hours Running 3 Hours Total 4 Voltage 1 When the generator is started the display when read the current voltage Press the MODE button to cycle through the multimeter functions ...

Page 41: ...nce and storage of your generator is essential to ensure trouble free use of your generator when you need it By following the maintenance and care requirements you can keep your generator running smooth and efficient for years to come 41 ...

Page 42: ... instruction manual Make sure the engine is off before you begin any maintenance or repairs Let the engine and exhaust system cool before touching To reduce the possibility of fire or explosion be careful when working around gasoline Use only a nonflammable solvent not gasoline to clean parts Keep cigarettes sparks and flames away from all fuel related parts SERVICE REGULAR SERVICE PERIOD BEFORE E...

Page 43: ...MAINTENANCE LOG Date Generator Hours Maintenance Performed 43 ...

Page 44: ...Unscrew the oil filler dipstick cap c With a dry cloth wipe the oil off of the stick on the inside of the cap d Insert the dipstick as if you were replacing the cap and then remove again There should now be oil on the stick If there is no oil on the stick or oil only at the very end of the stick you should add oil until the engine crankcase is filled see Adding Oil portion of the Maintenance secti...

Page 45: ...nated with water or dirt Remove drain plug Drain oil Replace drain plug Using a 12 mm hex wrench unscrew the oil drain plug which is located on the crankcase underneath the oil filler dipstick cap Allow all the oil to drain from the generator Drain oil into an approved oil disposal container Contact your local auto parts store for information on oil disposal Replace the oil drain plug and tighten ...

Page 46: ...ss air to enter the engine or dirty air to enter the engine causing overheating and engine wear MAINTENANCE AND CARE CONTINUED Cleaning the air cleaner Open cleaner cover Remove cleaner element Wipe out cleaner casing Unhinge the clasps at the top and bottom of the air cleaner cover Remove the sponge like elements from the casing Wipe the dirt from inside the empty air cleaner casing 1 2 3 46 ...

Page 47: ...and replace the cover 7 47 Wash cleaner element Wash the sponge like elements in household dish detergent and warm water 4 Dry cleaner element Allow the elements to dry completely 5 6 Add engine oil to elements Soak the dry elements in a small amount of engine oil Ring out any excess oil ...

Page 48: ...plug threads Spark Plug Maintenance Remove spark plug cap Remove spark plug Inspect spark plug Pull on the spark plug cap to remove it Unscrew the spark plug from the generator using the spark plug wrench included with this product Visually inspect the spark plug If it is cracked or chipped discard and replace with a new spark plug We recommend using a F6RTC spark plug such as NGK BPR5ES 1 2 3 MAI...

Page 49: ...nd re gap Replace spark plug Replace spark plug cap If you are re using the spark plug use a wire brush to clean any dirt from around the spark plug base and then re gap the spark plug Screw the spark plug back into its place on the generator using the spark plug wrench Replace the spark plug cap 5 6 7 49 ...

Page 50: ... Turn the fuel valve to the OFF position Remove the fuel filter cup see Removing the Fuel Filter Cup earlier in this section Empty the fuel filter cup of any fuel 1 2 3 CAUTION Do not store fuel from one season to another Gasoline sold at the pump today contains additives such as ethanol that even when stored properly may damage the fuel system components MAINTENANCE AND CARE CONTINUED 50 ...

Page 51: ...lve to the ON position Drain all the gas from the generator 4 Shut fuel valve off Replace fuel filter cup Store emptied gas Turn the fuel valve to the OFF position Reinstall the fuel filter cup Store the emptied gasoline in a suitable place and add fuel stabilizer to keep fuel fresh and usable 5 6 7 51 ...

Page 52: ...ion 1 Cleaning the fuel filter cup Remove fuel filter cup Clean filter cup Replace fuel filter cup Unscrew the fuel filter cup from the fuel valve using a wrench Turn the valve towards you to unscrew Clean the cup of all sediment using a rag or brush Reinstall the fuel filter cup 2 3 4 52 ...

Page 53: ... to run 3 5 minutes 3 Turn off the fuel valve 4 Allow the unit to stall out 5 Turn off the battery switch 6 Add fuel stabilizer to the gas remaining in the tank 7 Store If you do not plan to start the unit for longer than 30 days 1 Turn off the main breaker 2 Allow the unit to run 3 5 minutes 3 Turn off the fuel valve 4 Allow the unit to stall out 5 Turn off the battery switch 6 Drain the fuel tan...

Page 54: ...dFrequency 60 Hz AC Phase Single DC Voltage 12V DC Amperage 8 3A Dimensions LENGTH 28in WIDTH 22in HEIGHT 23in Engine Type 4 Stroke OHV Forced Air Ignition System Non Contact Transistor Displacement 500cc Starting Type Electric Recoil Fuel Tank Capacity 8 2 US Gal 31L Oil Capacity 40 5 fl oz 1 2L Run Time 50 Gasoline 8 5 hr Run Time 50 Propane 6 5 hr 40 lb Noise Level 74db 54 ...

Page 55: ...TROUBLESHOOTING This section of the manual is to help you troubleshoot problems with your generator 55 ...

Page 56: ...l Move generator to a level surface Oil is low Add change oil Engine runs but there is no electrical output Circuit breaker is Off Turn on circuit breaker Wiring connection is bad Replace extension cord s Device connected to generator is malfunctioning Disconnect malfunctioning device Generator runs but does not support all electrical devices connected Generator is overloaded Disconnect 1 or more ...

Page 57: ...bon brushes are wearable parts and should be inspected every 250 running hours Remove generator cover Remove bolt from brush Disconnect AVR wires Remove the 2 bolts of the generator cover then pull the cover off the generator Remove the bolt holding the carbon brush Remove the two wires from the AVR on the carbon brush 1 2 3 57 ...

Page 58: ...ush Install new carbon brush with bolt 4 Connect AVR wires Insert and connect the 2 wires from the AVR be sure to connect and correctly 5 6 Replace generator cover Replace the back cover of the generator and secure with the 2 bolts TROUBLESHOOTING CONTINUED 58 ...

Page 59: ...or If the generator is overheated or overloaded the AVR may be damaged and require replacement Remove generator cover Remove AVR bolts Disconnect AVR wire clip Remove the 2 bolts of the generator cover then pull the cover off the generator Remove the 2 bolts holding the AVR Disconnect the wire clip 1 2 3 59 ...

Page 60: ...to connect and correctly 7 Disconnect wires from brush Remove the 2 wires from the AVR on the carbon brush 4 Install new AVR Install the new AVR with the 2 bolts 5 6 Reconnect wires to brush Reconnect the wire clip Changing Inspecting the AVR Continued TROUBLESHOOTING CONTINUED 60 ...

Page 61: ...Replace generator cover Replace the back cover of the generator and secure with the 2 bolts 8 61 ...

Page 62: ...on Ignitor CONTROL PANEL Energy saving Switch AVR Current Transformer Charger LED Battery Switch Fuel Solenoid Valve Stepping Motor Engine O Protection Switch 1 Oil Sensor Ignition Coil Oil Protector Protection Switch 2 V F T Charger Spark Plug DC Winding 黄 Fuse P 发电机 Y G ...

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Page 64: ...S The U S Environmental Protection Agency EPA California Air Resources Board and DuroMax Power Equipment are pleased to explain the emissions control system s warranty on your 2019 2020 small off road engine In California new small off road engines must be designed built and equipped to meet the State s stringent anti smog standards DuroMax Power Equipment must warrant the emissions control system...

Page 65: ... any questions regarding your warranty coverage contact us at 844 387 6629 or email support duromaxpower com DEFECTS WARRANTY REQUIREMENTS The warranty period begins on the date the engine or equipment is delivered to an ultimate purchaser and extends for a period of Two Years GENERAL EMISSIONS WARRANTY COVERAGE DuroMax Power Equipment warrants to the ultimate purchaser and each subsequent owner t...

Page 66: ... provided at all manufacturer distribution centers that are franchised to service the subject engines 6 The owner must not be charged for diagnostic labor that leads to the determination that a warranted part is in fact defective provided that such diagnostic work is performed at a warranty station 7 The manufacturer is liable for damages to other engine components proximately caused by a failure ...

Page 67: ...ols 7 Traps filters precipitators and any other device used to capture particulate emissions 8 Electronic controls 9 Vacuum temperature and time sensitive valves and switches 10 Hoses belts connectors and assemblies Evaporative Emission Warranty Part List 1 Fuel Tank 2 Fuel Cap 3 Fuel Line for liquid fuel and fuel vapors 4 Fuel Line Fittings 5 Clamps 6 Pressure Relief Valves 7 Control Valves 8 Con...

Page 68: ...rators are your lifeline in the event of an emergency Should you have any problems please contact our customer service department DUROSTAR POWER EQUIPMENT 5800 Ontario Mills Parkway Ontario CA 91764 Customer Service 844 DuroMax Customer Service Hours 8 5pm PST Website www DuroMax com Email customerservice DuroMaxpower com ...

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Page 70: ...5800 Ontario Mills Parkway Ontario CA 91764 United States 844 DuroMax ...

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