108
9. Troubleshooting
3KHQRPHQRQ:HE3URMHFWRU:HE&RQWUROLVQRWGLVSOD\HGFRUUHFWO\
Item to be checked
Solutions
,VWKHFRUUHFW85/HQWHUHGLQ
:HEEURZVHU"
Enter the IP address of the projector in Web
browser.
,V-DYD6FULSW
®
HQDEOHG"
(QDEOH-DYD6FULSW
®
.
How to set is different depending on the Web
browser. Refer to Help of Web browser, etc. for
details.
Is recommended Web browser
XVHG"
Recommended Web browsers are Internet
Explorer
®
11 and Microsoft
®
Edge.
Projector Web Control may not displayed
correctly except in recommended browser.
Is the cache of the screen
GLVSOD\HGHDUOLHUUHPDLQLQJ"
Clear the cache.
How to set is different depending on the Web
browser. Refer to Help of Web browser, etc. for
details.
Is Cookie in your browser
GLVDEOHG"
When Cookie is disabled, the mobile screen
cannot be displayed.
Enable Cookie setting of your browser.
Phenomenon: Crestron e-Control
®
is not displayed.
Item to be checked
Solutions
Has Adobe
®
Flash
®
Player been
LQVWDOOHG"
Adobe
®
Flash
®
3OD\HULVUHTXLUHGWRGLVSOD\
Crestron e-Control
®
.
Install Adobe
®
Flash
®
Player.
Is Web browser that does not
support Adobe
®
Flash
®
Player
XVHG"
Use a Web browser that supports Adobe
®
Flash
®
Player.
Are Crestron e-Control
®
settings
on Network Settings - Other
Setup screen of the Projector
:HE&RQWUROGLVDEOHG"
Enable Crestron e-Control
®
settings on
Network Settings - Other Setup screen of the
Projector Web Control.
Is Crestron in Projector Web
Control - Network Settings -
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Set Crestron in Projector Web Control -
Network Settings - Common Setup to ON.