background image

Problem    

Test

Result

Solution(s)

No coffee flowing
from brewhead

THE TAMP TEST 
Dispense water through the
brewhead with the cup filter in
place. Ensure NO coffee is in
the filter.
If you see no water after 
7 seconds STOP the test   .

No water

Water flow
improves

1. Water tank is not correctly seated in position 
Locate water tank (see page 8, fig 1) 

2. The showerhead and cup filter may be blocked
Clean showerhead (see page 15, fig 1-3) and cup filter (see page 15, fig 1)

3. You may be tamping too hard

LIghTLY

‘tamp’ the coffee grounds (see page 10, fig 5)

4. The cup filter is blocked because the coffee grind is too fine
Ensure you are using setting 3-5 on the Dualit coffee grinder or use 
a pre-ground coffee suitable for espresso machines. Clean the cup 
filter (see page 11, fig 6)

6. There is too much coffee in the cup filter
Use the measuring spoon (see page 10, fig 4)

7. The showerhead and cup filter may be blocked
Clean showerhead (see page 15, fig 1-3) and cup filter (see page 11, fig 6)

TROUBLESHOOTING GUIDE

IMPORTANT: fAILURE TO DESCALE AND CLEAN  YOUR MAChINE wILL
INVALIDATE YOUR gUARANTEE.

Problem

Possible cause(s)

Solution(s)

No steam flowing
from steam wand

1. Water tank is not correctly seated in position

2. Steam wand is blocked

1. Locate water tank (see page 8, fig 1)

2.1. Clean steam wand (see page 15, fig 5-7)
2.2. Descale (see page 17)
2.3. The wand assembly is removable for cleaning and is replaceable if required. Contact
Dualit on 01293 652 500 or visit www.dualit.com/support for advice or spare parts.

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Summary of Contents for DCM2

Page 1: ...Coffee system Instruction Manual and Guarantee Model DCM2 ...

Page 2: ... 8 9 10 11 12 13 14 15 17 18 24 25 High pressure espresso machines such as your new Dualit coffee system require constant care and maintenance to prolong their life Please remember to Rinse through and wipe the steam wand after every use Descale your machine on a regular basis Product videos Recipe ideas How to guides GREAT COMPLIMENTS NOT INCLUDED ESPRESSO BLEND Strength 4 strong INTENSE ESTATE B...

Page 3: ... THESE INSTRUCTIONS FOR FUTURE REFERENCE WARNING This appliance must be earthed Ensure that the voltage of the appliance corresponds to that of the mains supply Do not place the coffee system on a metal tray or other metal surface during use Do not lift the appliance up using the water reservoir or cup rails Only hold the appliance body Do not place the appliance on a polished wood surface it coul...

Page 4: ...EAM WAND 14 FROTH NOzzLE 6 kNOW YOUR COFFEE SYSTEM 3 COFFEE OFF STEAM CONTROL kNOB 4 BREWHEAD SHOWER HEAD AND GASkET 2 POWER ON OFF SWITCH 1 POWER INDICATOR LIGHT All illustrations are for representation only your model may vary from illustrations shown 5 FILTER HOLDER 7 TRAY FULL INDICATOR 6 REMOvABLE DRIP TRAY AND NON SLIP MAT 8 NON SLIP RUBBER FEET 19 20x FILTER PAPERS 20 FILTER PIN 21 STEAM PI...

Page 5: ...nce the coffee has been made 6 REMOvE WITH TAB 8 Set the power switch 2 to ON The thermobloc water heater system is now heating to the correct temperature Dispense a mug full of water min 240ml through the machine Ensure NO coffee is in the cup filter holder 5 The temperature neon will go out once the thermobloc is at the correct operating temperature If you like your coffee extra hot the serving ...

Page 6: ...ON CLEAN FILTER 10 USING GROUND COFFEE Ground coffee only has a three day shelf life so grind only what you need Use a medium grind suitable for espresso machines too fine might block you filter Freshly grind your beans using setting 3 5 on the Dualit coffee grinder or use a pre ground coffee suitable for espresso machines Select the appropriate sized cup filter 16 17 depending on whether you are ...

Page 7: ...e steam wand by dispensing water or steam to remove any milk residue from inside the steam wand Wipe the steam wand 6 fLUShANDwIPE 12 Turn the control knob 3 to the steam position You will hear the pump operating this is quite normal Steam will begin to flow Use 75 200ml of cold semi skimmed milk in a stainless steel jug Position the head of the froth nozzle just under the surface of the milk Once...

Page 8: ...clockwise until tight 1 2 5 3 4 6 UNSCREW WIPE BREWHEAD CLEAN BREWHEAD UNSCREW UNBLOCk FILTER CLEAN THE STEAM WAND 14 CLEANING AFTER EACH USE BEFORE CLEANING MAkE SURE THE MACHINE IS SWITCHED OFF UNPLUGGED AND ALLOWED TO COOL Do not wash any of the plastic accessories in a dishwasher Turn the filter holder 5 upside down over a bin and knock out the grounds Be careful not to throw away the cup filt...

Page 9: ...coffee machine unplugged with no coffee in the filter and with the water tank empty 1 2 5 3 4 6 FILL TANk THE DESCALER DESCALE RINSE TANk AND FLUSH DESCALE FILTERS STORAGE DESCALER SUITABLE FORCOFFEE MACHINE DESCALER WATER WATER 16 IMPORTANT NOTICE Turn on your machine Flush the steam wand by dispensing water or steam to remove any milk residue from inside the steam wand 7 fLUSh ThE STEAM wAND CLE...

Page 10: ...ualit coffee grinder or use a pre ground coffee suitable for espresso machines Clean the cup filter see page 11 fig 6 6 There is too much coffee in the cup filter Use the measuring spoon see page 10 fig 4 7 The showerhead and cup filter may be blocked Clean showerhead see page 15 fig 1 3 and cup filter see page 11 fig 6 TROUBLESHOOTING GUIDE IMPORTANT fAILURE TO DESCALE AND CLEAN YOUR MAChINE wILL...

Page 11: ...vely email Dualit at info dualit com or visit www dualit com My machine is making a loud and continuous pumping noise 1 Water tank is not correctly seated in position 2 Water tank is empty 1 Locate water tank see page 8 fig 1 2 Fill water tank see page 8 fig 1 My machine is not working The lights are off and the machine ceases to operate 1 Fuse may have failed 1 Check and replace the fuse Steam is...

Page 12: ...enough 2 Steam wand is blocked with milk residue 1 It is easier to make froth using cold semi skimmed milk in a stainless steel jug 2 1 Clean steam wand see page 15 fig 5 7 2 2 Descale see page 17 My coffee has no crema 1 The cup filter is blocked because the coffee grind is too fine 2 Ground coffee is not fresh 1 1 Ensure you are using setting 3 5 on the Dualit coffee grinder or use a pre ground ...

Page 13: ...od of the Guarantee For further advice contact the Dualit customer helpline on 44 0 1293 652 500 09 00 to 17 00 Monday to Friday Alternatively email Dualit at info dualit com or visit www dualit com GUARANTEE This appliance is of excellent quality and construction However if any defects in materials or workmanship do appear during the relevant guarantee period we will at our discretion either repa...

Page 14: ...Dualit Limited County Oak Way Crawley West Sussex RH11 7ST Telephone 44 0 1293 652 500 Facsimile 44 0 1293 652 555 Email info dualit com Web www dualit com GB1111 ...

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