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11. Warranty Information
Limited Warranty Supplied by Dual Pumps Ltd
Dual Pumps Ltd as suppliers warrants to the original purchaser, each new unit or other
product supplied from its factory, for the period of twelve (12) months from the date of
shipment from the factory, six (6) months for equipment on hire or rental), to be free from
defects in material and workmanship under normal use and service. “Normal Use and
Service” means not to exceed recommendations on maximum speeds, pressures and
temperatures or handling fluids not compatible materials, as noted in the applicable Dual
Pumps catalogue, technical literature and instructions. This warranty shall not apply to
any pump or other product, which has been repaired or altered, to adversely affect the
performance or reliability of the pump or product. Lance or hoses are not covered by this
warranty due to the adverse conditions of their use.
Neither this warranty nor any implied warranty apply to damage caused by any of the
following:
• Freight damage
• Frost or freezing damage.
• Damage caused by parts and/or accessories or components not obtained from or
approved by Dual Pumps Ltd.
• Any consequential or incidental damage arising from the use of any, pump or other
products supplied by Dual Pumps Ltd.
• Damage due to misapplication and/or misuse. The normal wear of moving parts or
components affected by moving parts
The liability of Dual Pumps Ltd under the foregoing warranty is limited to the repair or
replacement at Dual Pumps Ltd option without charge for labour, mileage costs or
materials of any parts upon return of the entire pump or other product or of the particular
part to the Dual Pumps Ltd factory within the warranty period at the sole expense of the
purchaser, which part shall upon examination appear to Dual Pumps Ltd satisfaction to
have been defective in material or workmanship.
The liability of Dual Pumps Ltd under any theory or recovery (except any express warranty
where the remedy is set forth in the above paragraph) for loss, harm or damage, shall
be limited to the lesser of the actual cost, harm or damage, or the purchase price of
the involved pump or other product when sold by Dual Pumps Ltd to its customer. Dual
Pumps Ltd expressly warrants its pumps or other products as above stated.
There are no other express warranties. Any implied warranties, including implied warranty
of merchantability or of fitness for a particular purpose, are limited in duration to twelve
(12) months from the date of the purchase by the original purchaser, (six (6) months for
the equipment on hire or rental). There is no implied warranty of fitness for a particular
purpose or merchantability when this product is put to rental use.
No person including any dealer or representative of Dual Pumps Ltd is authorised to make
any representation or warranty concerning Dual Pumps Ltd products on behalf of Dual
Pumps Ltd, or to assume for Dual Pumps Ltd the obligations contained in this warranty.
Dual Pumps Ltd reserves the right to make changes in design and other changes and
improvements upon its products without imposing any obligation on itself to install the
same, in its existing products or products then in process or manufacture.
This warranty does not affect any statutory rights that you may have.
