Y
OUR
DTVP
AL
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IGITAL
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NALOG
TV C
ONVERTER
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ROUBLESHOOTING
Page 22
My audio quality
is poor or I don’t
have any audio at
all.
1
Make sure you haven’t accidentally muted your DTVPal’s
volume. Press the VOLUME UP button on the DTVPal
remote control.
2
Make sure you haven’t accidentally muted the TV’s
volume. Press the VOLUME UP button on the TV’s
remote control.
3
Try a different channel. Sometimes a specific channel
can experience audio problems.
4
If using RCA cables (red, yellow, white cables) to connect
your DTVPal to your TV, check to make sure the audio
cables are connected between the TV and your DTVPal.
5
Check your DTVPal’s Audio setting. If you’ve set this to
an alternate audio track, and the broadcaster does not
have any audio for that track, you may hear no sound.
Press MENU on your DTVPal’s remote control, select
Setup
, and select
Audio Setup
. If the audio is set to
something other than Primary, try selecting
Primary
to
see if this resolves the problem.
I forgot the Locks
password.
1
Locate the Receiver ID number by pressing MENU on
the DTVPal remote control, selecting Setup, System
Setup, then System Information. Write down the last four
digits of the Receiver ID (before the dash).
2
To reset your password, press MENU on the DTVPal
remote control, select
Setup
, then
Locks
. Enter the last
four digits of your Receiver ID, then select
Change
Password
to choose a new password.
Symptom
Troubleshooting Steps
tr40.book Page 22 Thursday, April 24, 2008 4:08 PM