Y
OUR
DTVP
AL
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IGITAL
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TO
-A
NALOG
TV C
ONVERTER
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ROUBLESHOOTING
Page 19
Troubleshooting & Reference
Solving Common Problems
CHAPTER 5
T
ROUBLESHOOTING
If you experience a problem while using your DTVPal, review these
troubleshooting tables. Look under the
Symptom
column, and find a description
that matches your problem. Then, follow the steps for that issue under
Troubleshooting Steps
.
Symptom
Troubleshooting Steps
The remote
control doesn’t
work.
1
Verify the batteries are installed according to the battery
diagram on the remote control.
2
Try changing batteries in your DTVPal remote control.
3
Make sure you are pointing the remote control directly at
the front panel of your DTVPal. The remote control uses
infrared (IR) signals to operate the DTVPal, and must
have line of sight to the DTVPal.
The DTVPal
won’t turn on.
1
Ensure the DTVPal power cord is plugged into a working
electrical outlet.
2
Ensure the power cord is plugged fully into the DTVPal’s
power converter port.
3
Put new batteries in your DTVPal remote control, and try
pressing POWER on the remote control.
4
Try plugging the DTVPal’s power cord into a different
electrical outlet.
tr40.book Page 19 Thursday, April 24, 2008 4:08 PM