DTM Print FX810e User Manual Download Page 32 | Manualshive

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3.5 Error Message

If there is any error occurred during the printing, LCD will display the Error message and also buzzer as warning.

Power Standby Button

Operation Interface

LCD
Display

Feed Button

FX810e DTMFX2U.X0

Door Open Only

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FX810e DTMFX2U.X0

Check Ribbon

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FX810e DTMFX2U.X0

TPH Over Heat

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Type

Beeps

Description

Solution

Printhead

Open

2x4 beeps

Printhead is not closed

correctly.

Check the printhead.

TPH Over

Heat

None

High temperature at the print

head

Once the print head has cooled

down,the printer switches to

standby mode.

Media Error 2x3 beeps

No ribbon is
installed and the
printer displays an
error.

Make sure that
the printer is set to
direct thermal
printing mode.

The ribbon is
finished or the
label supply hub is
not moving

Replace the
ribbon roll.

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Summary of Contents for FX810e

Page 1: ...User s Manual 2019 DTM Print GmbH All rights reserved For the most recent version of this manual please visit dtm print eu manuals ...

Page 2: ...relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful...

Page 3: ... to avoid electrical shock For safety and warranty reasons ONLY qualified service personnel should open the equipment Do not repair or adjust energized equipment under any circumstances CAUTION Danger of explosion if battery is incorrectly replaced Replace only with the equivalent type recommended by the manufacturer Dispose of used batteries according to the manufacturer s instructions Only use w...

Page 4: ......

Page 5: ... 1 Printer Operation Interface 21 3 2 LCD Operation Introduction 21 3 3 LAN Setting Operation Instruction 26 3 4 Label size calibration and Self Test Page 30 3 5 Error Message 32 3 6 Connected with USB Devices 34 Section 4 Optional Cutter Installation 35 Section 5 Maintenance and Troubleshooting 37 5 1 Print Line Adjustment 37 5 2 Ribbon Tension Adjustment 38 5 3 Print Head Cleaning 38 5 4 Print H...

Page 6: ...eck that all of the following items are included with your printer DTM FX810e or DTM FX810ec Power Cord EU or US USB Cable Ribbons gold silver red and blue metallic 100mm width plus black matte 220mm width Section 1 Getting Started ...

Page 7: ... Unwinder please see Quickstart for setup Label Roll Holder Media Holder Base Media Shaft Label Roll Stopper 1 5 inch 3 inch Ribbon Shaft ...

Page 8: ...rinter Introduction Front View Top Cover Touch Screen FX810e Front Panel FX810ec Cutter Feed Button Power Button Rear View Ethernet RS 232 USB 2 0 USB HOST Power Plug Media Damper Paper Path Calibration Key ...

Page 9: ... Line Adjust Knob Ribbon Tension Adjust Knob Ribbon Tension Adjust Knob Print Line Adjust Knob Print Frame Hook TPH Module Hook Ribbon Supply Movable See Through Sensor Movable Media Sensor Label Width Adjust Holder Label Width Adjust Holder Label Roller Paper Damper TPH Module ...

Page 10: ... 1 Media Installation Lift up the top cover 2 2 Printing Mechanism Opening Push the Print frame hook on the side to head up the print frame Lift up the print head Push Push Section 2 Printer Installation ...

Page 11: ...he empty core exact on the same postion where the foil should be applied to your label When using more than one ribbon make sure to always use equal rolls so that they can be unrolled evenly Ribbon shaft New ribbon roll Ribbon shaft Empty ribbon core Stick the ribbon on the empty ribbon core and roll it up ...

Page 12: ...8 inch ribbon New ribbon roll Ribbon supply Ribbon shaft Empty ribbon core Ribbon shaft Stick the ribbon on the empty ribbon core and roll it up ...

Page 13: ...Put the ribbon rewind assy into position Rolling to flat surface ...

Page 14: ... Label Installation Label Holder Stand Label Installation Step 1 Following the arrow mark and No to put the label roll holder into position Place the stand behind the printer and hook it Position Pin Hook ...

Page 15: ...Put the label roll into media spindle and then install the label roll stopper on the both side to make the media roller in position Label Roll ...

Page 16: ...ugh the label guide and then adjust the suitable label width according to See Through Sensor Label Guide Reflective Sensor Label Guide Inside Label Roll Installation Outside Label Roll Installation Fanfold paper Installation ...

Page 17: ...2 5 Connection with PC B1 Power B1 Power cord A1 USB port A2 USB port A2 USB port B2 Power cord B2 Power Socket A1 USB port ...

Page 18: ...the icon for the driver file and double click to start the installation 3 Follow the instructions on the screen The Driver Wizard guides you through the installation procedure 4 Select Install printer drivers 5 Choose DTM FX810e 6 Enter aprinter name and assign the appropriate rights ...

Page 19: ...splayed 8 Check whether the printer settings are correct and click Finish to start copying the driver files 9 Wait until copying is complete then finish the installation 10 Once the driver installation is complete the new printer should appear in the Devices and Printer folder ...

Page 20: ...on will move label stock until you release the button again If you are using individual labels pressing the FEED button will move only one label If the label does not stop at the correct position please run the auto calibration See Section 3 4 Label size calibration and Self Test Page for the label size calibration function on the label stock Pause _ Feed button If you want to pause the printing p...

Page 21: ...s the POWER button to turn on the printer and the START UP SCREEN appears 2 005 160225 Image 2 006 Power on If the printer is on ready to print status the LCD screen should display the massage Ready on the screen Wizard Test Main FX810e DTMFX2U X0 Ready ...

Page 22: ...he sub screen which offers more functions Wizard Test Main FX810e DTMFX2U X0 Ready Main LCD Language Printer Settings Label Settings Devices Printer Control Code Page Recall Label Tap Wizard to set up Darkness or Speed Wizard Test Main FX810e DTMFX2U X0 Ready Wizard 0 Label with Gaps 6 10 Darkness Speed Media Type 0 X Offset Y Offset ...

Page 23: ...ck to Main Page without saving the changes Printer Settings Continuous Auto Select 6 10 Darkness Speed Media Type Sensor Select Main LCD Language Printer Settings Label Settings Devices Printer Control Code Page Recall Label If printer functions locked the printer can not modify settings from any device Printer Settings Continuous Auto Select 6 10 Darkness Speed Media Type Sensor Select Lock Unloc...

Page 24: ...yboard Mode operation Keyboard Mode Country Code Label Edit Dotabase Setting Code Page Recall Label Clock Setting FX810e DTMFX2U X0 Enter Standalone Y N dtm print eu Tap on Main and then on Recall Label to recall the label Main LCD Language Printer Settings Label Settings Devices Printer Control Code Page Recall Label Main Wizard Test Main FX810e DTMFX2U X0 Ready ...

Page 25: ...e DTMFX2U X0 Preview Label The touch panel shows all labels The Data processing time will be extend as long aas the labels increase Tap to choose the label Tap Preview Label to see a preview before printing the label Tap on to set the settings tap on again to print your label 0 5 FX810e DTMFX2U X0 Label has been printed ...

Page 26: ...uages for printer setting It consist of a label of values that descibes the character set for a particular language Setting items for printing label ex Prtation Printing position offset Providing Buzzer Option Setting Smart Backfeed Serial Port Setting LAN Setting LCD Setting Clock Setting WiFi setting and Bluetooth Setting lf Diagnose functions for printer ex Callibration Sel Test page and Clear ...

Page 27: ... Bluetooth Setting Setting off or on for buzzer Setting items for options ex Cutter Label Dispenser Applicator Setting off or on for Preview Label Setting items for Seial Port ex Baud Rate Data Bits Stop Bits Setting item for LAN ex DHCP IP Address Sunet Mask Gateway Setting items for LCD ex off or on for Password function Correction Setting items for Clock ex Year Month Day Hour Minute and off or...

Page 28: ...set 100 100 Y Offset 100 100 Start Offset 100 100 Devices Buzzer OFF ON Option Setting None Cutter Label Dispenser Applicator Smart Backfeed OFF ON Serial Port Setting Baud Rate 4800 9600 19200 38400 57600 11520 Parity None Odd Even Data Bits 7 8 Stop Bits 1 2 LAN Setting DHCP OFF ON IP Address 0 0 0 0 Subnet Mask 255 255 255 0 Gatewy 192 168 0 254 LCD Setting Pasword OFF ON Correction Clock Setti...

Page 29: ...810e DTMFX2U X0 Ready If there is any error occur there will be Error Message shows on the LCD You could do the trouble shooting according to or contact with the agent ERROR ICON ERROR DESCRIPTION WARNING ICON FX810e DTMFX2U X0 Check Media dtm print eu FX810e DTMFX2U X0 Any support needed please contact your supplier dtm print eu ...

Page 30: ...inter will now measure the label stock and store the label height Step 4 Once the printer has successfully measured the label stock it will print a self self test label The contents of a self self test printout are listed below The data below is for reference only actual result may vary according to each situation Printer Model and Firmwave info USB Port Setting Serial Port Setting MAC Address Inf...

Page 31: ...Auto Calibration Press and hold the calibration button for 2 seconds when media has been replaced or media error occured to adjust the media size ...

Page 32: ...2U X0 TPH Over Heat dtm print eu Type Beeps Description Solution Printhead Open 2x4 beeps Printhead is not closed correctly Check the printhead TPH Over Heat None High temperature at the print head Once the print head has cooled down the printer switches to standby mode Media Error 2x3 beeps No ribbon is installed and the printer displays an error Make sure that the printer is set to direct therma...

Page 33: ...er feed problem Possible reasons the print medium has become trapped around the rubber roll the sensor cannot detect a gap or black mark between the labels there is no paper Please reset the sensor File Error 2x2 beeps The memory is full The printer prints the message File System full Delete unnecessary data or install additional memory Unable to find file The printer prints the message File not f...

Page 34: ...om PC and plug in back to the printer The printer will update the Firmware automatically X The LABELDIR FW directory allows only one file exist if there are multiple files the files will be confused X Don t remove the USB memory stick out while it s under updating with Flash Writing message that displays on LCD panel USB keyboard X When plug in an USB keyboard to the printer LCD touch panel will d...

Page 35: ...Turn the FX810e off and open the Top Cover Cutter Parts Front cover Front cover Cutter cable Section 4 Optional Cutter Installation ...

Page 36: ...ssemble the bottom case screws marked in red circle Open the printhead and remove the front panel Connect the cutter cable into the printer and hook the cutter panel to the printer Screw the panel as shown ...

Page 37: ...justment screw A of the left and right side of the print head position adjustment should be adjusted so that the print line is parallel to the center line of the roller Adjust the screw A to rotate one turn the print head displacement stroke is 0 5mm it is recommended to adjust the way progressive each time to adjust the 1 4 turn to confirm the print quality situation A Turn the adjustment screw A...

Page 38: ...ead or ribbon or glue residue from the label stock may result in inadequate print quality The printer cover must therefore always be closed during printing Keeping dirt and dust away from the paper or labels ensures a good print quality and a longer lifespan of the print head Switch the printer off to clean the printhead To remove any label residue or other dirt from the print head use a soft lint...

Page 39: ... Turn towards Plus The pressure is increased Turn towards Minus The pressure is reduced SCREW RIGHT Screw for adjusting the print head pressure on right side SCREW LEFT Screw for adjusting the print head pressure on left side 5 5 Ribbon Wrinkle Adjustment The use of different ribbon materials may cause wrinkling of the ribbon which in turn affects the print result as illustrated by the examples in...

Page 40: ...n the bottom of cutter module as shown in below illustration Switch off the printer Use a screwdriver to turn the socket head screw and release the knife When you have cleared the paper jam switch on the printer again The cutter will automatically reset Adjusting position of the cutter NOTE Labels should be at least 30 mm high to ensure correct functioning of the cutter ...

Page 41: ...otherdirt labelmaterialorribbonresidue X Check for errors in the application software X Check the ribbon for wrinkles X Check the power supply X Run a self test Section 3 2 and check the test print pattern to see whether the print head prints over the entire width of the medium X Check the quality of the print medium The printed image is positioned incorrectly or a label is missed out during print...

Page 42: ... 30 16X26 and OCR A B Bitmap fonts 90 180 270 rotatable single characters 90 180 270 rotatable Bitmap fonts 8 times expandable in horizontal and vertical directions TTF Fonts Bold Italic Underline 0 90 180 270 rotatable Download Fonts Bitmap Fonts 90 180 270 rotatable single characters 90 180 270 rotatable Asian Fonts 16x16 24x24 Traditional Chinese BIG 5 Simplified Chinese GB2312 Japanese S JIS K...

Page 43: ... F to 104 F 5 C to 40 C Storage temperature 4 F to 140 F 20 C to 60 C Humidity Operation 20 85 non condensing Storage 10 90 non condensing Agency Approvals CE EMC FCC Class B CB UL cUL CCC Dimension Length 221 mm Height 224 mm Width 431 mm Weight 12 5 kg excluding consumables Options Cutter Parallel port adaptor module Centronic female 36 pin Dealer Install Bluetooth Dealer Install Wireless LAN IE...

Page 44: ...DTM Print GmbH Mainzer Strasse 131 65187 Wiesbaden Germany Phone 49 611 92777 0 Email sales dtm print eu http dtm print eu ...

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