Service and
Troubleshooting
Call your dealer for technical support issues.
1.
The coins do not register as credits.
a.
Open the coin door and make sure that all the wires are
connected properly. Next check those same wires and
make sure that they are connected to the main board on the
control panel.
2.
I am not getting any sound during game play.
a.
Make sure that the volume is turned up.
There is one volume knob next to the main
circuit board. Make sure it is not turned all
the way down. Also, check to make sure
that the wires are attached to the speaker.
front to retrieve it.
3.
When I push the Play button the game does not begin.
a.
Check to make sure that the wires are connected to
the button inside the lower front door.
4.
The prize will not fit down the chute.
a.
You have to put in prizes that will fit down the exit
chute otherwise they will not vend. If you are
wondering whether the prize will fit, try putting it down the chute
and then reaching in the door from the
5.
The prizes do not fall off the coils.
a.
If the prizes are hung too tightly on the coils then they will not
come off the end of the coil. Also, if the prizes are too large and
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