XH1137 – DSE ADSL PCI Modem
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9 Support
Should you encounter problems with the installation of this
modem, please follow these steps:
1.
Uninstall the ADSL Modem drivers
-
From your Windows taskbar, click
Start > Settings > Control Panel
.
Double-click the
Add/Remove Programs
icon.
- At the
Add/Remove Programs
Properties Window, from the
Install/Uninstall
tab, select
DSE PCI ADSL Adapter
and click
Add/Remove
..
- Follow closely to the instructions prompted to start the uninstallation.
-
Restart your system
.
2.
Reinstall the ADSL Modem Software
3.
Relocate the ADSL Card
Some older computers can have problems with PCI Plug and Play cards.
Often, simply relocating the PCI card to a different PCI slot can cure the
problem. First, follow step 1 above to remove the driver. Then, referring
to the hardware installation of this manual, relocate the PCI card to a
different slot. Finally, reinstall the software.
4.
Confirm your details with your ISP
Confirm that the ADSL Service settings that you are using are correct
and that the service has been turned on – this may require a call to your
Telecommunications company – make sure you have a bill handy.
5.
Contact the DSE Support Team
DSE support operates during normal business hours.
– Phone – 09-414-2800
– email –
– or call into your nearest Dick Smith Electronics store
