WARNING
Please Read Carefully
Note to Installers
This warning contains vital information. As the only individual in contact
with system users, it is your responsibility to bring each item in this warning
to the attention of the users of this system.
System Failures
This system has been carefully designed to be as effective as possible. There
are circumstances, however, involving fire, burglary, or other types of emer-
gencies where it may not provide protection. Any alarm system of any type
may be compromised deliberately or may fail to operate as expected for a
variety of reasons. Some but not all of these reasons may be:
■
■
■
■
■
Inadequate Installation
A security system must be installed properly in order to provide adequate
protection. Every installation should be evaluated by a security professional
to ensure that all access points and areas are covered. Locks and latches on
windows and doors must be secure and operate as intended. Windows, doors,
walls, ceilings and other building materials must be of sufficient strength
and construction to provide the level of protection expected. A reevaluation
must be done during and after any construction activity. An evaluation by
the fire and/or police department is highly recommended if this service is
available.
■
■
■
■
■
Criminal Knowledge
This system contains security features which were known to be effective at
the time of manufacture. It is possible for persons with criminal intent to
develop techniques which reduce the effectiveness of these features. It is
important that a security system be reviewed periodically to ensure that its
features remain effective and that it be updated or replaced if it is found that
it does not provide the protection expected.
■
■
■
■
■
Access by Intruders
Intruders may enter through an unprotected access point, circumvent a
sensing device, evade detection by moving through an area of insuff i-
cient coverage, disconnect a warning device, or interfere with or pre-
vent the proper operation of the system.
■
■
■
■
■
Power Failure
Control units, intrusion detectors, smoke detectors and many other security
devices require an adequate power supply for proper operation. If a device
operates from batteries, it is possible for the batteries to fail. Even if the
batteries have not failed, they must be charged, in good condition and in-
stalled correctly. If a device operates only by AC power, any interruption,
however brief, will render that device inoperative while it does not have power.
Power interruptions of any length are often accompanied by voltage fluctua-
tions which may damage electronic equipment such as a security system.
After a power interruption has occurred, immediately conduct a complete
system test to ensure that the system operates as intended.
■
■
■
■
■
Failure of Replaceable Batteries
This system’s wireless transmitters have been designed to provide several
years of battery life under normal conditions. The expected battery life is a
function of the device environment, usage and type. Ambient conditions such
as high humidity, high or low temperatures, or large temperature fluctua-
tions may reduce the expected battery life. While each transmitting device
has a low battery monitor which identifies when the batteries need to be
replaced, this monitor may fail to operate as expected. Regular testing and
maintenance will keep the system in good operating condition.
■
■
■
■
■
Compromise of Radio Frequency (Wireless)
Devices
Signals may not reach the receiver under all circumstances which could
include metal objects placed on or near the radio path or deliberate
jamming or other inadvertent radio signal interference.
■
■
■
■
■
System Users
A user may not be able to operate a panic or emergency switch possibly due
to permanent or temporary physical disability, inability to reach the device
in time, or unfamiliarity with the correct operation. It is important that all
system users be trained in the correct operation of the alarm system and that
they know how to respond when the system indicates an alarm.
■
■
■
■
■
Smoke Detectors
Smoke detectors that are a part of this system may not properly alert occupants
of a fire for a number of reasons, some of which follow. The smoke detectors
may have been improperly installed or positioned. Smoke may not be able to
reach the smoke detectors, such as when the fire is in a chimney, walls or roofs,
or on the other side of closed doors. Smoke detectors may not detect smoke
from fires on another level of the residence or building.
Every fire is different in the amount of smoke produced and the rate of
burning. Smoke detectors cannot sense all types of fires equally well. Smoke
detectors may not provide timely warning of fires caused by carelessness
or safety hazards such as smoking in bed, violent explosions, escaping gas,
improper storage of flammable materials, overloaded electrical circuits, chil-
dren playing with matches or arson.
Even if the smoke detector operates as intended, there may be circumstances
when there is insufficient warning to allow all occupants to escape in time to
avoid injury or death.
■
■
■
■
■
Motion Detectors
Motion detectors can only detect motion within the designated areas as
shown in their respective installation instructions. They cannot discrimi-
nate between intruders and intended occupants. Motion detectors do not
provide volumetric area protection. They have multiple beams of detec-
tion and motion can only be detected in unobstructed areas covered by
these beams. They cannot detect motion which occurs behind walls, ceil-
ings, floor, closed doors, glass partitions, glass doors or windows. Any
type of tampering whether intentional or unintentional such as masking,
painting, or spraying of any material on the lenses, mirrors, windows or
any other part of the detection system will impair its proper operation.
Passive infrared motion detectors operate by sensing changes in tempera-
ture. However their effectiveness can be reduced when the ambient tem-
perature rises near or above body temperature or if there are intentional or
unintentional sources of heat in or near the detection area. Some of these
heat sources could be heaters, radiators, stoves, barbeques, fireplaces, sun-
light, steam vents, lighting and so on.
■
■
■
■
■
Warning Devices
Warning devices such as sirens, bells, horns, or strobes may not warn
people or waken someone sleeping if there is an intervening wall or door.
If warning devices are located on a different level of the residence or
premise, then it is less likely that the occupants will be alerted or awak-
ened. Audible warning devices may be interfered with by other noise
sources such as stereos, radios, televisions, air conditioners or other ap-
pliances, or passing traffic. Audible warning devices, however loud, may
not be heard by a hearing-impaired person.
■
■
■
■
■
Telephone Lines
If telephone lines are used to transmit alarms, they may be out of service or busy
for certain periods of time. Also an intruder may cut the telephone line or defeat
its operation by more sophisticated means which may be difficult to detect.
■
■
■
■
■
Insufficient Time
There may be circumstances when the system will operate as intended, yet the
occupants will not be protected from the emergency due to their inability to
respond to the warnings in a timely manner. If the system is monitored, the
response may not occur in time to protect the occupants or their belongings.
■
■
■
■
■
Component Failure
Although every effort has been made to make this system as reliable as possible,
the system may fail to function as intended due to the failure of a component.
■
■
■
■
■
Inadequate Testing
Most problems that would prevent an alarm system from operating as in-
tended can be found by regular testing and maintenance. The complete sys-
tem should be tested weekly and immediately after a break-in, an attempted
break-in, a fire, a storm, an earthquake, an accident, or any kind of con-
struction activity inside or outside the premises. The testing should include
all sensing devices, keypads, consoles, alarm indicating devices and any
other operational devices that are part of the system.
■
■
■
■
■
Security and Insurance
Regardless of its capabilities, an alarm system is not a substitute for prop-
erty or life insurance. An alarm system also is not a substitute for prop-
erty owners, renters, or other occupants to act prudently to prevent or mini-
mize the harmful effects of an emergency situation.
Digital Security Controls Ltd.’s liability for failure to repair the prod-
uct under this warranty after a reasonable number of attempts will
be limited to a replacement of the product, as the exclusive remedy
for breach of warranty. Under no circumstances shall Digital Secu-
rity Controls Ltd. be liable for any special, incidental, or consequen-
tial damages based upon breach of warranty, breach of contract, neg-
ligence, strict liability, or any other legal theory. Such damages in-
clude, but are not limited to, loss of profits, loss of the product or
any associated equipment, cost of capital, cost of substitute or re-
placement equipment, facilities or services, down time, purchaser’s
time, the claims of third parties, including customers, and injury to
property.
Disclaimer of Warranties
This warranty contains the entire warranty and shall be in lieu of
any and all other warranties, whether expressed or implied (in-
cluding all implied warranties of merchantability or fitness for a
particular purpose) And of all other obligations or liabilities on
the part of Digital Security Controls Ltd. Digital Security Con-
trols Ltd. neither assumes nor authorizes any other person pur-
porting to act on its behalf to modify or to change this warranty,
nor to assume for it any other warranty or liability concerning
this product.
This disclaimer of warranties and limited warranty are governed
by the laws of the province of Ontario, Canada.
WARNING:
Digital Security Controls Ltd. recommends that the
entire system be completely tested on a regular basis. However,
despite frequent testing, and due to, but not limited to, criminal
tampering or electrical disruption, it is possible for this product to
fail to perform as expected.
Out of Warranty Repairs
Digital Security Controls Ltd. will at its option repair or replace out-
of-warranty products which are returned to its factory according to
the following conditions. Anyone returning goods to Digital Secu-
rity Controls Ltd. must first obtain an authorization number. Digital
Security Controls Ltd. will not accept any shipment whatsoever for
which prior authorization has not been obtained.
Products which Digital Security Controls Ltd. determines to be re-
pairable will be repaired and returned. A set fee which Digital Secu-
rity Controls Ltd. has predetermined and which may be revised from
time to time, will be charged for each unit repaired.
Products which Digital Security Controls Ltd. determines not to
be repairable will be replaced by the nearest equivalent product
available at that time. The current market price of the replacement
product will be charged for each replacement unit.
LIMITED WARRANTY
Digital Security Controls Ltd. warrants the original purchaser that
for a period of twelve months from the date of purchase, the prod-
uct shall be free of defects in materials and workmanship under
normal use. During the warranty period, Digital Security Controls
Ltd. shall, at its option, repair or replace any defective product
upon return of the product to its factory, at no charge for labour
and materials. Any replacement and/or repaired parts are warranted
for the remainder of the original warranty or ninety (90) days,
whichever is longer. The original owner must promptly notify Digi-
tal Security Controls Ltd. in writing that there is defect in material
or workmanship, such written notice to be received in all events
prior to expiration of the warranty period.
International Warranty
The warranty for international customers is the same as for any
customer within Canada and the United States, with the excep-
tion that Digital Security Controls Ltd. shall not be responsible
for any customs fees, taxes, or VAT that may be due.
Warranty Procedure
To obtain service under this warranty, please return the item(s) in
question to the point of purchase. All authorized distributors and
dealers have a warranty program. Anyone returning goods to Digital
Security Controls Ltd. must first obtain an authorization number.
Digital Security Controls Ltd. will not accept any shipment what-
soever for which prior authorization has not been obtained.
Conditions to Void Warranty
This warranty applies only to defects in parts and workmanship
relating to normal use. It does not cover:
• damage incurred in shipping or handling;
• damage caused by disaster such as fire, flood, wind, earthquake
or lightning;
• damage due to causes beyond the control of Digital Security Con-
trols Ltd. such as excessive voltage, mechanical shock or water
damage;
• damage caused by unauthorized attachment, alterations, modi-
fications or foreign objects;
• damage caused by peripherals (unless such peripherals were sup-
plied by Digital Security Controls Ltd.);
• defects caused by failure to provide a suitable installation envi-
ronment for the products;
• damage caused by use of the products for purposes other than
those for which it was designed;
• damage from improper maintenance;
• damage arising out of any other abuse, mishandling or improper
application of the products.
