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23
EN
Troubleshooting
If the device is not working properly, please check whether you are able to rectify the
problem yourself
fi
rst. Otherwise contact customer service.
Do not attempt to repair a defective device yourself.
Problem
Possible cause/solution
The device is not
working. No steam
is released.
• Is the mains plug properly connected with the socket?
• Is the socket defective?
Try another socket.
• Check the fuse for your mains connection.
• Is the device activated? Move the On/Off switch to position I.
• The device is still not operational.
The device must heat up for approx. 20 – 30 seconds before
steam can be released.
• The water tank is empty.
Fill the water tank (see chapter “Filling the water tank”).
• Is the device calci
fi
ed? Decalcify it as described in the
section “Care” of the chapter “Cleaning and care”.
Technical data
Model number: JC-228
Product number: Z 02014
Power supply:
220 – 240 V~, 50 Hz, 1300 W
Safety class/level: I, IPX4
Disposal
The packaging material is recyclable. Dispose of the packaging in an
environmentally-friendly manner and make it available to the collection service
for recyclable materials.
Dispose of the device in an environmentally-friendly manner. It does not belong
in the household garbage. Dispose of it at a recycling centre for old electrical
and electronic devices.
For more information, please contact the administration in your community.
Customer
Service / Importer:
DS Produkte GmbH
Am Heisterbusch 1
19258 Gallin
Germany
Tel.: +49 38851 314650
(Calls subject to a charge.)