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21
EN
Problem
Possible cause
Fix
The battery does not
charge up.
The fuse is defective.
Check the fuse of the mains
connection.
The mains adapter is defec-
tive.
Try another mains adapter if
necessary. Otherwise contact
our customer service depart-
ment.
No heat is produced.
Red light and heat are not
switched on.
Press the Heat button to
switch on the red light and
heat as well.
The device gets too
warm.
The device was in operation
several times in succession
for 15 minutes / too long in
each case.
Pull the mains adapter out of
the plug socket and allow the
device to cool down.
The device makes
noises.
No error.
Operating noises are a nor-
mal consequence of the me-
chanics and not a defect.
Smoke emerges from
the device.
The device is defective.
Pull the mains adapter out of
the plug socket immediately
and contact the customer ser-
vice department.
Technical Data
Model number:
C37-MP011B
Article number:
05169
Voltage supply:
11.1 V
Power:
25 W (max.)
Timer: 15
minutes
Protection class:
III
Mains adapter
Model number:
CP1210
Input:
100 – 240 V ~ 50 / 60 Hz, 0.5 A
Output:
12.6 V DC, 1 A
Protection class:
II