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P

lease carefully read this owner’s manual before using the vehicle. Improper use of the 

vehicle could result in harm, injury or traffic accidents.  To ensure that you get the most 
your scooter, please read this owner’s manual before using.  

 

This owner’s manual includes operation instructions for every aspect of the vehicle, 
assembly instructions, as well as instructions for how to deal with possible accidents.  

 

The symbols used in this manual are explained overleaf:  

 

N

 Warning  

Improper usage could result in serious injury or death 
 

F

 Attention  

Improper  usage  could  lead  to  injury  and/or  damage  to  your 
scooter. 

&

 Suggestion 

Follow these instructions to keep your vehicle in a good operating 
order. 

 

 

This  manual  includes  a  copy  of  repair  and  maintenance  record  chart  and  warranty 
information. Please keep it in a safe place or in the scooter. 

 

If someone else uses the scooter, please make sure that you provide him or her with 
this owner’s handbook for his or her consideration. 

 

 

As designs change some illustrations and pictures in the manual may not correspond 
to the vehicle that you purchased. We reserve the right to make design modifications. 

 
Our Scooters have been designed and manufactured to provide a comfortable and secure 
yet affordable solution for some mobility requirements. 
 
 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

1 .     P R E F A C E   A N D   I N T R O D U C T I O N  

Summary of Contents for PHOENIXHD3

Page 1: ...1 PHOENIX HD SCOOTER PHOENIXHD3 PHOENIXHD4 OWNER S MANUAL ...

Page 2: ...oter 4 3 How to set to freewheel mode 9 10 5 DRIVING ON THE ROAD 15 6 BATTERY CHARGING AND CARE 6 1 Charging the battery 6 2 Battery 6 3 Replacing batteries 16 7 INSPECTION AND MAINTENANCE 7 1 Inspection 7 2 Regular checking record 7 3 Battery and tire 7 4 Storage 7 5 Moving about 7 6 Disassembly 7 7 Assembly 20 8 TROUBLESHOOTING 25 9 SPECIFICATION 26 10 WARRANTY 27 TABLE OF CONTENTS ...

Page 3: ...d lead to injury and or damage to your scooter Suggestion Follow these instructions to keep your vehicle in a good operating order This manual includes a copy of repair and maintenance record chart and warranty information Please keep it in a safe place or in the scooter If someone else uses the scooter please make sure that you provide him or her with this owner s handbook for his or her consider...

Page 4: ... using the scooter in busy or potentially dangerous areas familiarize yourself with the operation of your scooter Please practice in a wide and open area like a park In order to avoid accidents with your scooter whilst driving please bear in mind driving motions such as accelerating stopping turning reversing up and down ramps Please turn the speed dial to minimum value for your initial practice B...

Page 5: ...r electrical devices from your scooter s battery Automatic Power Shut Down In order to avoid accidental battery run down your scooter is equipped with an automatic power shut down facility If the scooter is switched on after remaining undisturbed for a period of thirty minutes it will automatically turn off When this situation occurs simply switch your scooter off and back on and it will be ready ...

Page 6: ...ts scooter is motion Never attempt to adjust the tiller while the tightened certain the tiller adjustment knob is fully Before lifting or driving the scooter make tiller adjustment knob Please hold the tiller before loosening the WARNING 2 SAFETY NOTICE 2 3 Labeling Please carefully read all the labeling on the scooter before drive it For your future reminding do not remove them ...

Page 7: ...n intensity This is called its immunity level The higher the immunity level the greater the protection At this time current technology is capable of achieving at least a 20 V m immunity level which would provide useful protection from the more common sources of radiated EMI This powered scooter model as shipped with no further modification has an immunity level of 20 V m without any accessories Th...

Page 8: ...ions amateur radio HAM transmitters two way radios and mobile phones can affect powered scooter and motorized scooter Following the warnings listed below should reduce the chance of unintended brake release or powered scooter movement which could result in serious injury 1 Do not operate hand held transceivers receivers such as citizens band CB radios or turn ON personal communication devices such...

Page 9: ...CTION PARTS DESCRIPTION 1 Control panel 2 Basket 3 Charger Socket 4 Tiller Adjustment Knob 5 Seat 6 Seat Rotation Lever 7 Battery Pack 8 Freewheel Lever 9 Anti tip wheels 10 Seat Post Knob 11 Seat Height Adjustment Pin ...

Page 10: ... forwards with your right thumb and the scooter will move forward Push the left hand side speed control lever forwards with your left thumb and the scooter will move backward To brake release the speed control lever which will return to neutral and activate the electromagnetic brake automatically This will bring the scooter to a prompt stop The speed control lever allows you to control the speed o...

Page 11: ...pacity yellow a draining charge 10 30 and red indicates that an immediate recharge is necessary The remaining power suggested by the battery indicator will vary by the actual driving time incurred and how you drive Repeated starting stopping climbing will consume the power more quickly Main Circuit Breaker Reset Button When the voltage in your scooter s batteries becomes low or the scooter is heav...

Page 12: ...a brand new battery Therefore when you find the battery s range is about only 50 of the range when the batteries were new it is time to replace the batteries Please see your dealer about replacement batteries If you continue to use the old battery when it should be replaced it could lead to a rapid decline in performance 6 The battery range will be reduced when driving frequently on a slope or rou...

Page 13: ...ter can be driven by motor power Freewheel Mode Fig 4 2 Pull the lever up and the scooter can be moved manually N Warning Never operate the freewheel lever while seated on the scooter or on an incline OPERATION OF THE FREEWHEEL LEVER Always pull UP FIRMLY for freewheel mode Always push DOWN FIRMLY for drive mode Lever Lever ...

Page 14: ...Fig 4 3 2 Once decide the position tighten the knob to secure the tiller Fig 4 4 Fig 4 3 Fig 4 4 4 OPERATION N Warning Please hold the tiller before loosening the tiller adjustment knob Before lifting or driving the scooter make certain the tiller adjustment knob is fully tightened Never attempt to adjust the tiller while the scooter is motion Adjustment knob ...

Page 15: ...e power switch to OFF while driving as this will lead to an emergency stop and possible risk of accident and injury 3 Do not set to the highest speeds whilst driving indoors 4 Do not adjust the speed dial whilst driving a sudden change in speed may cause danger to you and others and may cause damage to your scooter 5 Do not place magnetic devices near the area of the operation handle as this could...

Page 16: ...lug from charger socket on the scooter Method 2 Off board Charging see photograph overleaf 1 Turn the power switch to OFF 2 Remove the battery pack by opening the battery compartment and lifting out the battery pack by the handle 3 Plug the charger s power cord into the mains 4 Plug the charger s round plug into the charging socket of the battery pack 5 Switch on the charger 6 Both the charger s r...

Page 17: ...s below to avoid accidents while charging 1 Please use the WU S charger only and recharge the battery to its full capacity every time You may damage the battery and scooter if you use a charger which is not to the correct specification 2 Please charge in a well ventilated space where it is not directly exposed to the sunlight Do not charge in surroundings where it is humid or under rainfall and mo...

Page 18: ...s will cause a power drain on the scooter and temporarily reduce its range Cleaning the battery If the batteries are contaminated by water battery acid dust or other substances they will discharge quickly The batteries supplied with the scooter are sealed and as such are maintenance free with no risk of battery leakage Please follow the steps below to clean the battery 1 Turn the scooter power swi...

Page 19: ...attery wires are connected to their right battery terminal Suggestions If necessary ask for help from your dealer for advice about maintaining and replacing the battery Suggestions 1 Make sure the terminals are installed properly and put the cover back on 2 Do not use the battery to charge telecom equipment or other items 3 Battery efficiency will vary with outside conditions the driving distances...

Page 20: ...7 2 REGULAR CHECKING RECORD To make sure your scooter is correctly serviced take it to your dealer for regular maintenance checks This should be at six months intervals after an initial inspection after one month Your dealer may charge a fee for this The checking record is shown overleaf YEAR 1 2 3 4 YEAR 1 2 3 4 Service Dates Service Dates Controller Upholstery On off switch Seat Control Lever Ba...

Page 21: ... When tread depth is below 0 5mm it can easily lead to vehicle slippage making braking distances longer Therefore replace the tires as early as possible when they are found to have insufficient tread depth 2 The T3D scooter comes with solid tires so there is no need to check tires pressure 7 4 STORAGE Make sure the scooter is stored under the following circumstances Ensure the seat is set in the F...

Page 22: ...ar section 10 6 kg and battery pack weight 9 8 kg without any tools Please follow the steps 1 Push the Seat Rotate Lever whilst pulling up on the seat to remove 2 Loosen the seat post knob and remove the locking pin Then remove the upper seat post 3 Turn the battery pack remove switch to unlock The remove the battery pack 4 Loosen the tiller adjustment knob and fold down the tiller and retighten k...

Page 23: ...23 7 INSPECTION AND MAINTENANCE N Warning Always unplug the rear section electrical connector before separating the two sections Knob lock ...

Page 24: ... and rear sections 4 Holding the lower seat post slowly pivot the rear section forward until the curved locking brackets are fully connected on to the top rear pegs 5 Loosen tiller adjustment knob raise the tiller to the desired position and then tighten the tiller adjustment knob 6 Reinstall the upper seat post at the desired height Secure with the locking pin and tighten the seat post knob 7 Rei...

Page 25: ... to rest The scooter switch on but will not run Flat batteries Charger plugged in Motor in freewheel mode Check battery power Unplug charger Re engage the freewheel lever Scooter appears slow Flat batteries Speed setting slow Check battery power and or recharge Check the speed dial is not set at low The seat moves whilst in use Seat note locked in position Slowly rotate the seat until it drops in ...

Page 26: ...m 9 0 3 0 solid Rear Tire 230 75mm 9 0 3 0 solid Driving System Direct rear wheels with differential gear Brake System Electromagnetic brake Control Method By speed control lever Top Speed 6 4km hr 4 mph Climbing angle 8 Cruising range see note 19km 12 miles Max User weight 160kg 350lbs Remark The manufacturer reserves the right to modify the specification if necessary The final specification is s...

Page 27: ...ests footplates and lights The above warranty conditions apply to brand new scooters purchased at the full retail price If you are unsure whether your scooter is covered check with the service agent Under normal circumstances no responsibility will be accepted where the scooter has failed as a direct result of a The scooter part not having been maintained in accordance with the manufacturer s reco...

Page 28: ...he vehicle identification number that is stuck on the back right hand side of the frame Warranty Application Form Name Sex 口 Male 口 Female Date of Birth Year Month Day Address Model 口 PHOENIXHD3 口 PHOENIXHD4 VIN Scooter VIN Motor Serial No Key Date of Purchase Year Month Day Purchaser Signature Model PHOENIXHD3 PHOENIXHD4 VIN Motor serial Key ...

Page 29: ...29 Drive Medical Design Manufacturing 99 Seaview Boulevard Port Washington NY Tel 516 998 4600 Fax 516 566 2043 www drivemedical com ...

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