DL241 OPERATORS’ MANUAL
10
IF A FAULT DEVELOPS
For warranty service please call Drawmer Electronics Ltd. Or their nearest authorised
service facility, giving full details of the difficulty. On receipt of this information, service
or shipping instructions will be forwarded to you. No equipment should be returned
under the warranty without prior consent from Drawmer or their authorised
representative.
For service claims under the warranty agreement a service Returns Authorisation (RA)
number will be given. W rite this RA number in large letters in a prominent position on
the shipping box. Enclose your name, address, telephone number, copy of the original
sales invoice and a detailed description of the problem.
Authorised returns should be prepaid and must be insured. All Drawmer products are
packaged in specially designed containers for protection. If the unit is to be returned,
the original container must be used. If this container is not available, then the equipment
should be packaged in substantial shock-proof material, capable of withstanding the
handling for the transit.
CONTACTING DRAWMER
Drawmer Electronics Ltd., will be pleased to answer all application questions to enhance
your usage of this equipment. Please address correspondence to:
Drawmer (Technical Help line) : Coleman St.: Parkgate : Rotherham : S62 6EL : UK
or, E-mail us on :
Drawmer dealers, Authorised service departments and other contact information can be
obtained from our web pages on
http://www.drawmer.com
