8. Maintenance and Troubleshooting
Important: Read all the Health and Safety information in
this manual before attempting to maintain this product.
All maintenance should be carried out ONLY by
authorised and suitably qualified personnel.
WARNING! ALWAYS ensure that the heater is switched
off, disconnected from the power supply and has fully
cooled before attempting to maintain this product.
8.1 General Maintenance and Storage
• Keep the heater clean and dry.
− Clean the heater body using a dry cloth ONLY.
− Clean the heater grilles using a dry cloth or brush,
ensuring that all dust and debris is collected and
removed from the heater.
• Any maintenance to the plug and power cable MUST
be carried out by suitably qualified personnel.
• Any repairs to the heater must be carried out by
suitably qualified personnel.
• The heater should be inspected at least once a year by
suitably qualified personnel.
• Store the heater in its original bag and box, in a clean
and dry location, out of reach of children.
Problem
Possible Cause
Remedy
The heater does not
operate when switched
on.
The power supply is not active.
Ensure that the power supply to which the heater is
connected is switched on.
The plug or cable connection is loose
or damaged.
Remove the plug from the power supply and check
it for damage or loose parts.
The heating element is
glowing.
The input voltage is incorrect.
Disconnect the heater IMMEDIATELY and allow
it to cool before reconnecting to a power supply
matching the rating plate on the product.
The input grille is blocked.
Disconnect the heater and check that the input
grille is not obstructed by external objects. Allow
the heater to cool, then clean the grille with a
brush or dry cloth.
The heater does not
emit any heat.
The ambient temperature is too high. Move the heater to a cooler environment.
The thermostat is damaged.
Check that the power LED illuminates when the
thermostat control dial is turned to its maximum
position. Contact Draper Tools to discuss repair
and replacement options.
The thermal cut-out has been
activated.
Switch off the heater, disconnect it from the
power supply and allow it to cool for at least ten
minutes. Check for and clear any blockages and
obstructions. Reconnect the power and switch on
the heater.
The heater emits an
unusual noise
The fan is obstructed.
Switch off the heater, disconnect the power supply
and allow it to cool. Look through the inlet grille
to check for any obstructions. Clean both grilles
thoroughly. Contact Draper Tools for support.
The heater is not level.
Ensure that the heater is positioned on a flat and
level surface.
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EN
8.2 Troubleshooting
