Dr.Frei NE-SM1, User Manual

Page: 22 / 102

22
TROUBLESHOOTING
In case of problems, please refer to the table shown below. If problems
persist, please contact service centre TM Dr. Frei in your country.
Problem
Power on (green)
lamp does
not come on
Battery inserted in wrong direction. Correct
battery direction. (see page 20)
Cause and Solution
The unit is charging. The unit doesn’t work and
yellow battery indicator lamp is on indicating
charging. Disconnect charger before use.
The battery is exhausted. Charge battery.
(see page 14)
Power lamp
is on but unit does
not nebulize
The unit is tilted too much. Straighten the unit,
as nebulization will only occur when medication
touches the mesh cartridge. (see page 15)
Medication or saliva sticks to mesh cartridge.
Wash according to cleaning instructions. If unit
does not nebulize even after washing, replace
mesh cartridge with a new one. (see pages 13 &
21)
The electrodes between main unit and mesh
cartridge are dirty. Wipe lightly with moist
gauze. (see page 18)
The medication bottle isn’t properly connected to
the main unit. Insert medication bottle tightly
into the main unit until a "click" is heard. (see
page 12)
The mesh is broken. Replace mesh cartridge
with a new one. It is replaceable. (see page 21)
Nebulizing rate
decreases
Mesh cartridge is dirty. Wash according to
cleaning instructions. If washing does not improve
nebulization, replace mesh cartridge with a new
one. (see pages 13 & 21)
The yellow low battery lamp is blinking.
Charge battery. (see page 14)