DPS Telecom NetGuardian-16S User Manual Download Page 1

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USER MANUAL

NetGuardian-16S

December 8, 2006

Visit our website at www.dpstelecom.com for the latest PDF manual and FAQs.

D-OC-UM06C.08103

Firmware Version 1.0

Summary of Contents for NetGuardian-16S

Page 1: ...USER MANUAL NetGuardian 16S December 8 2006 Visit our website at www dpstelecom com for the latest PDF manual and FAQs D OC UM06C 08103 Firmware Version 1 0...

Page 2: ...itten consent from DPS Telecom except as required by United States copyright laws The material in this manual is for information purposes and is subject to change without notice DPS Telecom shall not...

Page 3: ...iscretes 25 32 Relays 1 8 Connector Pinout Diagram 5 6 3 10 Data Ports 5 7 11 NetGuardian Expansion Port 5 8 11 Craft Ports 5 9 12 Jumper Options Switch Control Relays from Normally Open to Normally C...

Page 4: ...ding NetGuardian Configuration Data 36 Debug Input and Filter Options 13 3 6 37 Web Browser Interface 14 38 Logging On to the Web Browser Interface 14 1 38 Logging Out of the Web Browser Interface 14...

Page 5: ...474 15 3 5 55 Dialog 6 GR 474 Secure Dial In 15 3 6 55 Dialog 7 Critical RUS FORM 522 15 3 7 56 Dialog 8 Major RUS FORM 522 15 3 8 56 Dialog 9 RUS FORM 522 Secure Dial In 15 3 9 57 NetGuardian 16S Tra...

Page 6: ......

Page 7: ...onnecting multiple concurrent users via Telnet over LAN to telecom switches servers radios PBXs and other equipment 8 programmable NO NC control relays expandable to 32 by adding NetGuardian 16S DX Ex...

Page 8: ...ers listed and call DPS Telecom at 1 800 622 3314 NetGuardian 16S NetGuardian 16S User Manual D PK NETGD 12001 D OC UM06C 08103 NetGuardian 16S Resource CD DB9M DB9F Download Cable 6 ft includes manua...

Page 9: ...an additional 48 discrete and 8 analog alarm points Up to three NetGuardian Expansions can be daisy chained off one NetGuardian 16S providing a total of 176 discrete and 32 analog alarm points Buildi...

Page 10: ...rol relay outputs 2 RJ45 10BaseT Ethernet ports 1 RJ45 NetGuardian 16S Expansion port 1 RJ11 telco jack 2 DB9 front panel craft ports Dimensions 1 75 H x 8 W x 6 D 4 5 cm x 20 3 cm x 15 2 cm Mounting...

Page 11: ...5 2 Fig 5 2 1 The NetGuardian 16S can be flush or rear mounted The NetGuardian 16S mounts in a 19 rack or a 23 rack using the provided rack ears for each size Two rack ear locations are provided Atta...

Page 12: ...e fuse until all connections to the unit have been made 2 Remove the power connector plug from Power Connector A Note that the plug can be inserted into the power connector only one way this ensures t...

Page 13: ...nly outbound data that is specifically directed for the company LAN will be sent over the Private Ethernet port Both ports are standard RJ45 ports that take standard RJ45 Ethernet cables If the IP con...

Page 14: ...RTN ALM ALM 25 1 26 ALM 26 2 27 ALM 27 3 28 ALM 28 4 29 ALM 29 5 30 ALM 30 6 31 ALM 31 7 32 ALM 32 8 33 Control Relays 1 8 NO NC CO CTRL 1 9 34 CTRL 2 10 35 CTRL 3 11 36 CTRL 4 12 37 CTRL 5 13 38 CTRL...

Page 15: ...50 RTN 1 RTN 2 RTN 3 RTN 4 RTN 5 RTN 6 RTN 7 RTN 8 RTN 9 RTN 10 RTN 11 RTN 12 RTN 13 RTN 14 RTN 15 RTN 16 GND RTN 17 ALM 17 ALM 18 ALM 19 ALM 20 ALM 21 ALM 22 ALM 23 ALM 24 GND RTN 18 RTN 19 RTN 20 R...

Page 16: ...N 29 RTN 30 RTN 31 RTN 32 CTRL 1 NO CTRL 2 NO CTRL 3 NO CTRL 4 NO CTRL 5 NO CTRL 6 NO CTRL 7 NO CTRL 8 NO GND FUSE NO FUSE CO Unused Unused Unused Unused Unused Unused Unused GND Unused Unused Unused...

Page 17: ...igure 5 7 2 above NetGuardian Expansion Port 5 8 Fig 5 8 1 NetGuardian 16S Expansion port The EXP port see Figure 5 8 1 connects the NetGuardian 16S to a NetGuardian 16S DX Expansion Unit Up to three...

Page 18: ...t ports The NetGuardian 16S has two craft ports one for each of the unit s two internal circuit boards The upper craft port is used for 1 connecting a PC running the Edit16S configuration software via...

Page 19: ...oard Each control relay can be individually reconfigured by setting the jumpers To open the unit and expose the circuit board remove the screws from the top of the NetGuardian 16S and lift the top cov...

Page 20: ...BSU cannot be silenced by the Sound off command on the LCD Command Menu For details on the Sound off command see Section 8 2 1 Sound off The BSU operates in two modes Standard Mode and Standalone Mode...

Page 21: ...ents can only be configured by the system administrator For more information on Alarm Point Groups see Section 12 5 1 Alarm Summary Voice Call Out 7 The NetGuardian 16S features Voice Call Out which p...

Page 22: ...the dialog determined by the CopperController s SNMP SET command If the SET command does not specify an alarm dialog the NetGuardian 16S will play the dialog selected for this contact in the Call Lis...

Page 23: ...ard prompt Press MENU for front panel options Controlling Display Speed The scroll speed can be temporarily increased by pressing and holding the button while the message is active Alarm and Control S...

Page 24: ...und off command suppresses sounds from the alarm speaker for a user defined period of 10 20 or 30 minutes Note The Sound off command setting does not silence audible alarms from the integrated Buildin...

Page 25: ...ting and the normal boot sequence will begin To exit the Command Menu without rebooting press Menu 8 2 3 Run Config Fig 8 2 3 1 Run Config command Run Config The Run Config command forces the TTY conf...

Page 26: ...is in Standard Mode the sound will continue until the CopperCom CopperController issues a Silence Alarm command To request a Silence Alarm command press the Ack button If the BSU is in Standalone Mod...

Page 27: ...orts 1 16 Blink Green Transmit over indicated data port Blink Red Receive over indicated data port Craft 2 Blink Green Transmit over lower craft port Blink Red Receive over lower craft port ICom Blink...

Page 28: ...ion Power Power A Solid Green Correct polarity on power feed A Solid Red Reversed polarity on power feed A Power B Solid Green Correct polarity on power feed B Solid Red Reversed polarity on power fee...

Page 29: ...use Edit16S on an unconnected PC to create and store NetGuardian 16S configuration files Use the DB9M DB9F download cable provided with your NetGuardian 16S to make the top craft port connection Selec...

Page 30: ...s IP address at port 2002 to access the configuration menus after initial LAN WAN setup Telnet sessions are established at port 2002 not the standard Telnet port as an added security measure The TTY i...

Page 31: ...ut Keys 13 1 The letters before or enclosed in parentheses are menu shortcut keys Press the shortcut key to access that option Pressing the ESC key will always bring you back to the previous level Ent...

Page 32: ...an 16S s main menu will appear 4 Type C for the C onfig menu 5 Type E for E dit menu 6 Type E for port settings 7 Type R for Private settings or type U for Public settings 8 Configure the unit address...

Page 33: ...as been chosen for the PPP port Fig 13 2 2 1 Edit your PPP port If you are using a modem for the PPP port then choose mo D em for the modem option to define the modem initialization strings see Figure...

Page 34: ...g all alarms ping information relays analogs and system status Fig 13 3 1 1 The monitor menu allows status checking on all elements 13 3 1 1 Monitoring Base Alarms View the status of the device connec...

Page 35: ...menu P ing targets option This screen displays the ping target ID description and IP address Under Status the word Alarm will appear if an alarm has been activated and Clear will appear if an alarm c...

Page 36: ...espective jumper see Section 6 12 Jumper Options Fig 13 3 1 3 1 The eight relays can be operated from this screen Caution Relays are normally controlled by the Coppercom Controller 13 3 1 4 Monitoring...

Page 37: ...ports from the M onitor menu p O rts option Enter the number of the port you wish to view and press Enter The NetGuardian 16S provides an ASCII description under Transmit and Receive Choose a Transmi...

Page 38: ...3 3 2 Viewing Live Target Pings Choose P ing to ping any of the NetGuardian 16S s user defined IP addresses Then enter the ID number 1 32 of the IP address or enter any IP address to ping Fig 13 3 2 1...

Page 39: ...ssue has been identified when you attempt to access a IPM s PTMC and modify PTMC parameters via the NetGuardian 16S which prevents these PTMC parameters from being changed To avoid this from happening...

Page 40: ...y the NetGuardian 16S from the M onitor menu E vent log option Event Log Field Description Evt Event number 1 100 Date Date the event occurred Time Time the event occurred Grp Alarm Group State State...

Page 41: ...transfer 6 Type lcd and press Enter this allows you to change the directory of your local machine 7 Type get followed by the name you wish to define for the NetGuardian 16S backup file Add the extens...

Page 42: ...ssword of the NetGuardian 16S default password is dpstelecom then press ENTER 5 Type binary and press Enter necessary for NetGuardian 16S file transfer 6 Type lcd and press Enter this allows you to ch...

Page 43: ...peration i 14 PING toggle switch k 15 Socket toggle switch Shows current dcu resources l 16 LED toggle switch Shows current LED state L 17 LCD display toggle switch Shows LCD control and text m 18 Mod...

Page 44: ...configurable settings Logging On to the Web Browser Interface 14 1 Fig 14 1 1 NetGuardian 16S Web Browser logon To log on to the Web Browser Interface enter the NetGuardian 16S unit s IP address in th...

Page 45: ...e session click the Logout link in the top frame of your Web browser The Logout link is always available while you re using the Web Browser Interface It s a good idea to log out before closing your br...

Page 46: ...t link provides links to pages that provide options for configuring the NetGuardian 16S Clicking the Edit link expands the Edit menu and collapses the Monitor menu to button size To switch back to the...

Page 47: ...Targets Analogs not supported on all NetGuardian 16S models and System Alarms Clicking a Type link will take you to the alarm list page for that alarm type For details see Sections 12 5 2 12 5 4 Base...

Page 48: ...MAJOR has been assigned to the Critical Group 14 5 3 Ping Targets Fig 14 5 3 1 Ping Targets summary Clicking the Ping Targets link in the Monitor menu opens the Ping Targets page see Figure 12 5 3 1 a...

Page 49: ...s 26 internal housekeeping alarms You ll probably have to scroll down the page to view all 26 system alarms For a full description of the NetGuardian 16S s system alarms see Section 13 5 System Alarm...

Page 50: ...h control relay by its ID number and the description configured by the system administrator To operate a control relay 1 Choose an operation from the relay s drop down menu in the State column For eac...

Page 51: ...1 100 Date Date the event occurred Time Time the event occurred St State of the event A alarm C clear Pref Point reference See Reference section for display descriptions Description Alarm or control r...

Page 52: ...affic is displayed in ASCII symbols To view transmit or receive port traffic select the data port you want to see from either the Port Transmit or Port Receive drop down menus in the Monitor menu See...

Page 53: ...t this feature Up to 10 Voice Call Out Contacts can be defined Each contact can receive Voice Call Out messages for Critical alarms Major alarms or both Critical and Major alarms You have a choice of...

Page 54: ...e between message repetitions to allow user to enter Acknowledge Code 1 16 sec Repeat Count Number of times NetGuardian 16S will repeat message Contact Settings Phone Contact s phone number Comments O...

Page 55: ...orrect time click the Submit Data button to save your changes To set the time automatically using Network Time Protocol enter the IP address and port of a network time server in the Network Time Confi...

Page 56: ...may not include rights to access this page The NetGuardian 16S stores its configuration data in nonvolatile RAM NVRAM The NVRAM will safely store all of the NetGuardian 16S s configuration data even i...

Page 57: ...9 15 99 1 11 9 15 8649 8655 9649 9655 System Alarms 33 50 99 1 11 33 50 8673 8690 9673 9690 NetGuardian 16S Expansion 1 Discrete Alarms 99 1 12 1 48 6001 6064 7001 7064 Control Relays 99 1 13 1 8 6065...

Page 58: ...ort 39 Duplicate Public IPA Unit detects another node with same IP address as the Public port 40 DCP Poller Inactive Unit has not received poll from T Mon for longer than DCP Timer period set by syste...

Page 59: ...ent code If errors exceed repeat count then Thank you Goodbye If code correct then Acknowledgement accepted Thank you Goodbye 15 3 2 Dialog 2 Default Major Hello this is telephone number DTMF ID The t...

Page 60: ...ank you Goodbye 15 3 4 Dialog 4 Critical GR 474 Hello this is telephone number DTMF ID The time is time A M P M A Critical alarm exists A Critical alarm exists A Critical alarm exists BONG BONG BONG B...

Page 61: ...epeat count then Thank you Goodbye If code correct then Acknowledgement accepted Thank you Goodbye 15 3 6 Dialog 6 GR 474 Secure Dial In Please enter password User enters Acknowledge Code followed by...

Page 62: ...ou Goodbye If code correct then Acknowledgement accepted Thank you Goodbye 15 3 8 Dialog 8 Major RUS FORM 522 Hello this is telephone number DTMF ID The time is time A M P M A Major alarm exists A Maj...

Page 63: ...M P M If no alarms then No alarms exist No alarms exist No alarms exist RING RING RING RING RING RING Continuous 2 ring ringback tone If Critical alarm then A Critical alarm exists A Critical Alarm ex...

Page 64: ...NVRamGrid 4 AlarmGrid 5 DisplayEntry 1 NVRamSection 1 AlarmEntry 1 See Table 13 1 A O _OV_Traps points _OV_vTraps 1 3 6 1 4 1 2682 1 2 0 PointSet 20 PointClr 21 SumPSet 101 SumPClr 102 ComFailed 103...

Page 65: ...t 1 Value 1 3 6 1 4 1 2682 1 2 5 1 4 99 1 1 1 Object 1 Value 1 3 6 1 4 1 2682 1 2 5 1 5 99 1 1 1 Object Rectifier Failure Value 1 3 6 1 4 1 2682 1 2 5 1 6 99 1 1 1 Object Alarm Value Table 12 3 A Exam...

Page 66: ...Tabulation RS Record Separator FF Form Feed US Unit Separator CR Carriage Return SP Space blank SO Shift Out DEL Delete SI Shift In BRK Break Received Table 13 6 A ASCII symbols Table 13 6 A lists al...

Page 67: ...bottom is checked The password will also need to be set Figure 12 7 1 1 shows a example of changes that need to be made When dialing in priority is given to voice The voice will timeout waiting for a...

Page 68: ...important information about your DPS Telecom product But if you don t have all the information when you call our Technical Support representatives can help you find it 3 Have access to troubled equip...

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Page 71: ...oses other than those for which it was designed d damage caused by disasters such as fire flood wind or lightning unless and to the extent that the product specification provides for resistance to a d...

Page 72: ...duct manuals Product datasheets Exclusive user forms Expert tips on using your alarm monitoring equipment advanced techniques that will save you hours of work Educational White Papers deliver fast inf...

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