Douwe Egberts Cafitesse Excellence Compact User Manual Download Page 2

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Cafitesse Excellence Compact

Operator Manual

Safety

Part overview description

Technical data

Machine start up & storage

Hygiene and pack handling

Daily operations

Brewing a cup of coffee / hot water / pot of coffee

Ingredient pack replacement

Filling ingredient canister

Filling water tank

Cleaning

User programming

Troubleshooting

Summary of Contents for Cafitesse Excellence Compact

Page 1: ...Cafitesse Excellence Compact USER MANUAL ENGLISH US ...

Page 2: ...n 4 Technical data 6 Machine start up storage 7 Hygiene and pack handling 8 Daily operations 10 Brewing a cup of coffee hot water pot of coffee 10 Ingredient pack replacement 12 Filling ingredient canister 13 Filling water tank 14 Cleaning 15 User programming 27 Troubleshooting 32 ...

Page 3: ...enser according to the instructions in this operator manual for the delivery of drinks The manufacturer is not liable for any damage or injury resulting from improper use of the dispenser or from non compliance with the procedures described in this operator manual This dispenser can be used by children aged from 8 years and above and persons with reduced physical sensory or mental capabilities or ...

Page 4: ...ice Only use water hoses and connections in compliance with EN61770 Connect the dispenser to the drinking water line in compliance with local regulations In case of cold drink options test the quality of the water supply to ensure delivery of safe cold drinks according to local regulations If the mains cable of the dispenser is damaged switch the dispenser off and contact your Cafitesse system sup...

Page 5: ... 7 Cooling compartment 8 WJM top tray 9 Fluid treatment panel 10 Stand by lock dispenser button 11 Ingredient canister 12 mixing bowl 13 Internal water tank 14 Air ventilation 15 Removable ventilation cover 16 Main socket 17 Water connection Only for machine with instant option Only for machine with internal water tank ...

Page 6: ...lace water filter 35 The internal water tank is empty refill the tank 36 Descaling od the dispenser is needed 37 MESSAGE linemessages are displayed to guide you through the cleaning programming steps or in case of errors 38 Strenght mild normal or strong drinks 39 The pre selection buttons can be lit in different combinations and have different functions depending on machine configuration If A B i...

Page 7: ...ation and storage humidity Up to 80 RH Cooling compartment capacity Capacity 2x 1 25 liter 2x 42 2 fl oz temperature 2 C 5 C 35 6 ºF 41 ºF Canister capacity Chocolate 1 2 kg 42 3 oz 55 cups Topping 1 1 kg 38 8 oz 80 cups Tea 1 2 kg 43 3 oz 1700 cups Sugar 0 8 kg 28 2 oz 230 cups Instant coffee 0 7 kg 24 7 oz 350 cups Boiler Volume 1 2 liter 40 5 fl oz Temperature Adjustable between 83 ºC 97 ºC 181...

Page 8: ...correct temperature Note The cooling of the product compartment can take 24 hours or more Dispenser storage Please take the following preparations when the machine is not to be used for a long period e g holidays 1 Remove the product packs and check the expiry date 2 Store the product packs in a refrigerator until you switch the dispenser back on again When the expiry date has passed throw the pro...

Page 9: ...fresh the water inside the tank if the machine is not often used with fresh drinking water Ingredient pack handling coffee pack placement The ingredient pack handling instructions are printed on the carton Observe hygiene Wash hands before starting Shake the pack at least 10 times and remove the plastic foil Write date op opening and expiry dat on the carton Pull the perforated strip from the pack...

Page 10: ...tube over the blue ring on the carton The red ring must cover the circle printed on the carton Ensure that the dosing tube is correctly placed i e over the carton box Turn the pack upside down and place inside the machine ...

Page 11: ...offee or hot water button to start and keep the button pressed until you have obtained the desired amount of coffee or hot water The STOP button can be pressed at any moment to cancel delivery Pot of Coffee 1 Place a pot under the middle coffee outlet and press the pot button Warning The liquids dispensed by the dispenser are hot Avoid scalding Keep hands and other body parts away from the dispens...

Page 12: ...ser will return to the default state after a few seconds Strenght preselection 1 Place your cup 2 A bean icon mild normal strong is displayed 3 Press a drink button The drink will be delivered with the selected strength Note If the icon A B is lit the preselection button is set for volume If B C is lit the preselection button is set for extra sugar If only B is lit the preselection button is set f...

Page 13: ...t pack is empty Please follow the instruction to replace a pack information about pack handling here Caution Never use a frozen or damaged product pack Do not use a product pack if the Best before date has expired Open the machine door to access the cooling compartment and ingredient packs Take out the the empty ingredient pack and replace with a new one ...

Page 14: ...rotate and keep the outlet of canister is upward 2 Take out the canister from the dispenser 3 Fill the canister with desired ingredient 4 Put the canister back into the dispenser rotate the canister outlet back so it points towards the mixer bowl close the door and the machien is ready to use ...

Page 15: ...sing drinks B it will be unlocked once the tank is refilled Please follow the instruction to refill the water tank 1 Grab the tank in the handle at the front push slightly up while pulling the tank straight out 2 Fill up the tank to the MAX indication 3L with fresh and cold tap water 3 Put the water tank back into the dispenser Push the tank all the way in until it hooks in place at the front ...

Page 16: ... When to clean the dispenser Run the cleaning program when the cleaning icon appears in the display See fig 1 If the dispenser is not cleaned and or flushed within 24 hours the drink delivery will be blocked and the delivery blocked icon appears in the display See fig 2 Start and finalize the cleaning program to resume delivery Exterior cleaning Note It is advised to clean the exterior of the disp...

Page 17: ...nstruction on the display PLACE BIN MIN 1L PRESS ENTER TO CONFIRM 3 Place the container under the drink outlets and press ENTER Follow the instruction on the display PRESS ENTER TO CONFIRM 4 Press ENTER to start flushing all the drink outlets CAUTION HOT LIQUIDS is shown in the display When done the dispenser is ready for use Warning The liquids dispensed by the dispenser are hot Avoid scalding Ke...

Page 18: ...packs have been removed the display will automatically continue and show CLEAN COOLING BOX PRESS ENTER TO CONFIRM 6 Clean the doser opening with a brush and the interior of the cooling compartment with a clean damp cloth Dry with a clean paper cloth Remove and clean Mixing tray 7 Press ENTER and display will show REMOVE AND CLEAN MIXING TRAY 8 Follow the steps below a Open the water treatment pane...

Page 19: ...tray can be dished in a dishwasher 11 Reassemble the top and base of the mixing tray Display will show REINSTALL MIXING TRAY Slide the mixing tray back into the machine Once the mixing tray is in position it will continue to next step If the machine is fitted with instant option the display will show CLEAN MIXER BOWL PRESS ENTER TO CONFIRM Note if the machine don t have instant option it will cont...

Page 20: ...raight out d Use the included tool to remove the whipper Place the tool behind the whipper 1 Gently press in the handle towards the machine until the whipper is loose 2 Pull the whipper straight out 3 1 2 e Rotate the mounting plate anticlockwise even further until it completly stops 1 Pull the plate straight out 2 ...

Page 21: ...Comply with the safety instructions and cleaning instructions on the cleaning agent packaging The mixer parts can be washed in a dishwasher h Replace the steam trap filter and its cover i Place back the mounting plate on to the mixer motor and shaft Make sure to align the arrow on the whipper towards the flat surface on the shaft Press in the whipper until it CLICK in to position ...

Page 22: ...INSTALL WATER TREATMENT PANEL Fold up the water treatment panel into position and machine will continue to next step 14 Display will now show PLACE BACK PRODUCT PACKS Place the product packs back if they have not passed the expiry date Else place new product packs 15 When both packs have been placed the display will automatically continue and show PLACE BIN MIN 1L PRESS ENTER TO CONFIRM k Place ba...

Page 23: ...NTER TO CONFIRM 15 Place the flush bin under the product outlets and press ENTER button A 17 Press ENTER to start flushing all the drink outlets CAUTION HOT LIQUIDS is shown in the display When done the dispenser is ready for use Remove flush bin and place the drip tray Warning The liquids dispensed by the dispenser are hot Avoid scalding Keep hands and other body parts away from the dispenser dur...

Page 24: ... back and front is unhooked you can simply pull the cover straight up until it s removed 4 Remove the outlets tube from their positions by pulling them straight up Place all loose parts in the flush bin with water and clean with a brush 5 After you have cleaned all parts reassemble the mixing tray in reverse order Start by placing back the outlet tubes to their mixer chambers ...

Page 25: ...is configured place back the seals according to the pictures Press them down firmly swipe your thumb all around the edges on top of the seals to make sure they are in position Caution The milk seal can only be placed on the right side of the mixer tray There are ribs on the left side that prevent the milk seal being placed there Cleaning the air filter 1 Remove the fixing screw and open the remova...

Page 26: ...e air filter and ventilation cover and reinstall the fixing screw Do not overtighten the screw Note The air filter should be cleaned once per month under normal conditions or twice per month in extremely dusty conditions Cleaning the water tank 1 Remove the water tank by lifting slightly then pulling straight out 2 Wash the water tank with clean water 20 40 C 68 104 F A food safe cleaning agent ma...

Page 27: ...26 3 Rinse the water tank thoroughly with clean water 20 40 C 68 104 F 4 Refill the water tank to the MAX level with fresh clean water and replace it in the dispenser ...

Page 28: ...et weekdays for cleaning and flushing ECO SETTINGS energy saving mode settings TELEPHONE enable disable and set telephone numbers for service and operator Please note that menu items might be disabled by the service technician Contact your Cafitesse systems supplier if you want this altered Operator mode controls 1 STOP go to previous menu hold for 2 seconds to Return to main menu 2 Scroll up or i...

Page 29: ...isplay Note If you press the preselection button VOLUME the display shows counter readings for the small middle large and total drinks Press the preselection button STRENGHT The strenght icons and the counter reading for the weak setting of the selected drink appear on the display Note If you press the preselection button STRENGHT the display shows counter readings for the weak normal strong and t...

Page 30: ...r to select the correct value 3 Press to got to the next field 4 Repeat steps 1 and 2 for all fields MONTH DAY YEAR HOURS MINUTES 5 When all fields are set you will see the time Note If the dispenser has been shut down for longer periods the date and time must be set again CLEANING DAYS You can set the weekdays that you want to clean or flush the dispenser in the CLEANING DAYS menu Select the CLEA...

Page 31: ...r the submenu The icon is displayed it is positioned under SUN Sunday SUN MON TUE WED THU FRI SAT FL SET 3 Use or to move the icon to the weekday you would like to select or deselect for flushing 4 Press to activate or deactivate the selected weekday The icon appears under activated weekday s Note Several days for flushing can be set in sequence 5 Press STOP or to go back one level within the CLEA...

Page 32: ... flashes and is active 3 Use or to set the correct time hours 4 Confirm with The option minutes setting flashes and is active 5 Use or to set the correct time minutes 6 Confirm with The new ECO time is shown on the display Setting the ECO boiler temperature ECO mode needs to be enabled for the next submenu to show 1 Use or to select the ECO TEMPERATURE submenu The current ECO boiler temperature is...

Page 33: ...Use or to select the SHOW OPERATOR NR or SHOW SERVICE NR submenu and press The display shows Y yes or N no 2 Use or to select Y to activate the number display or N to deactivate the number display 3 Confirm with The new setting will then be shown continuously on the display Set telephone numbers 1 Use or to select the OPERATOR NR or SERVICE NR submenu and press The display shows the telephone numb...

Page 34: ... left ingredient pack The product packs are 1 empty 2 incorrectly positioned 3 or not present 1 Replace the empty product packs 2 Check whether the product pack is inserted correctly 3 Insert a product pack Call the operator when the number is shown on the display The water in the boiler has not yet reached the required temperature The drink delivery of the dispenser is blocked until the temperatu...

Page 35: ...ust be cleaned Start the cleaning program on the same day Call the operator if the number is shown on the display The drink delivery is blocked because the dispenser was not cleaned as scheduled Start the cleaning program immediately Call the operator if the number is shown on the display The water filter of the dispenser must be replaced Contact service to replace the water filter ...

Page 36: ...m error Check the water supply line to the dispenser is blocked open the water tap completely Press and hold the LOCK Clear switch for 5 seconds to restart machine Contact service if the error remains Cooling error Check the ventilation and the ambient temperature of the dispenser and clean the condensate grid if necessary Press and hold the LOCK Clear switch for 5 seconds to restart machine Conta...

Page 37: ...empty it of water Internal water tank is empty Remove the internal water tank and fill it with fresh tap water place it back in to the machine and the icons will disappear Water leaks from the hot water outlet or a product outlet Scale particles block the respective outlet valve it cannot close completely Perform the program Flushing Contact service if the problem persists ...

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