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FAQs

Q: Why won’t my dough press to size?

•  Weight of the dough ball - 

not enough dough

•  Temperature of the dough ball might be cold - 

higher temp/longer press 

time

•  Set to thick - 

change thickness setting

Q: When I press my dough it gets sticky? Why?

•  Very wet dough - 

turn up temperature

•  Platens are not clean - 

possible flour build up

Q: Why won’t my dough press out even?

•  Unlevel platens

Q: Why is my dough tearing when I press?

•  Usually this is caused by under mixing the dough in the mixer - 

mix on 

slow speed for a minimum of 10 minutes

•  Cold or frozen particles in the dough

Q: What temperature should I be pressing the dough?

•  Cold dough could vary from 130ºF - 170ºF

•  Warm dough or room temperature dough 100º - 110ºF

•  For par baked crusts temperature settings are 275° - 325°F

Q: How long should I be pressing the dough?

•  Warm dough 2-7 seconds

•  Cold dough 5-10 seconds

Q: Will the heat kill the yeast?

•  N0 for normal pressing - 

yeast dies at 180ºF for 2-minutes - The tempera-

ture we are pressing could range from 100º-170ºF for a maximum press-

ing time of 10 seconds. This will not affect the yeast in the dough.

•  YES if par baking

Q: Is 18” the only size crust I can get with this press?

•  No - 

The weight of the dough ball and your thick & thin setting will deter-

mine the size of your crust. Different dough ball weights will determine the 

size of your crust.

Q: How do I get an edge with the press?

•  Press out dough normally - 

(2) ways you can get an edge…

a. 

After pressing crust, form edge by hand

b. 

When saucing crust leave a 1/4” to 1/2” ring from the edge to let your 

oven bake the edge naturally for a nice handmade look.

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Summary of Contents for DMS-2-18

Page 1: ...Shrinkage 5 Frequently Asked Questions 6 7 Warranty 8 OWNER S MANUAL CONTENTS BEFORE warranty repair you MUST get Prior Authorization DMS 2 18 Manual Dual Heat Swing Away Dough Press For Customer Ser...

Page 2: ...straps from press 2 Lift press and place on cart or counter top CAUTION Heavy lifting can cause injury We recommend two person lifting or use of a mechanical aid when handling this press Remember to a...

Page 3: ...on adjust the press to the desired thickness by turning the thickness control knob located at the top rear of the machine Thickness is reduced by turning knob clockwise and increased by turning it cou...

Page 4: ...eaning performing maintenance or repairs make sure the machine is turned off and the machine is unplugged This appliance is not waterproof Never spray or pour water or any other cleaning solution onto...

Page 5: ...ose the cause of the fault DOUGH BALL WEIGHTS PIZZA CRUST SIZE WEIGHT OF THE DOUGH BALL TORTILLA SIZE WEIGHT OF THE DOUGH BALL 6 5 8 oz 6 1 1 5 oz 8 6 10 oz 8 1 5 2 5 oz 10 8 12 oz 10 2 5 3 25 oz 12 1...

Page 6: ...0 110 F For par baked crusts temperature settings are 275 325 F Q How long should I be pressing the dough Warm dough 2 7 seconds Cold dough 5 10 seconds Q Will the heat kill the yeast N0 for normal pr...

Page 7: ...ould I be pressing the dough 2 3 seconds Q Can I press corn tortillas Yes for best results place dough balls between parchment a Place paper down on the platen b Place dough ball s on paper c Place an...

Page 8: ...ponsible for repairs or alterations made by any person without the prior written authorization by HIX This warranty is the sole and exclusive warranty of HIX and no person agent distributor or dealer...

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