DoubleSight DS-7OU Troubleshooting Manual Download Page 2

D. Windows XP/2000

 

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* For 1-2 monitors, business usage, productivity target. This may not provide full frame rate DVD

playback at full screen. 

 - 1.2GHz Single Core CPU (Celeron or Atom N270 for example) 

 - 512MB memory

 

* For 3 monitors where 1 could run DVD video while also targeting productivity and business apps. 

Will support only 1 video of DVD resolution at full screen: 

 - 1.8GHz CPU 

 - 1GB memory 

* For 6 screens where 1 screen can run full screen DVD video: 

 - 1.6GHz Core Duo 

 - 1GB memory 

E. Summary of Software State and Issues - Windows Vista WDDM

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El. Windows Vista WDDM graphics card support

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Because of restrictions in Vista WDDM support for graphics cards, the DisplayLink software works 

closely with the graphics drivers for the PC’s graphics card. This software supports interworking

with single graphics cards from Intel, ATI, Nvidia and Via, including NVidia SLI in SLI mode. 

DisplayLink cannot exclude severe problems in the case of graphics cards or driver versions that 

have not been interoperability tested with DisplayLink software. Should such problems arise, 

- First, upgrade to the latest graphics drivers for your PC. Latest drivers can be found on the PC 

manufacturer’s or graphics card manufacturer’s website. 

- Second, upgrade to the latest DisplayLink software available for your device. Use ‘Check now...’ 

from the DisplayLink GUI to find and download latest software. 

- If this does not help, please inform your DisplayLink device manufacturer’s support line. 

   Please give these details: 

    + PC make, CPU and memory 

    + graphics card make, model and driver version. 

 

Summary of Contents for DS-7OU

Page 1: ...re CPUs and of course the latest Dual and Quad Core CPUs The performance of the software is dependent upon the processing power available and so more capable systems offer higher performance Recommend...

Page 2: ...ks closely with the graphics drivers for the PC s graphics card This software supports interworking with single graphics cards from Intel ATI Nvidia and Via including NVidia SLI in SLI mode DisplayLin...

Page 3: ...k screen flashes continuously when resuming from hibernation To cure the problem detach and re attach the DisplayLink screen To prevent the problem set the PC to require a password when coming out of...

Page 4: ...oftware This has been observed with versions since ATI driver version 8 360 This can cause problems when a screen is attached to the PC To work around the problem uninstall the ATI Catalyst Control Ce...

Page 5: ...n 3077 On some Nvidia SLi systems it is not possible to enable or disable SL1 mode while a DisplayLink screen is attached 3147 Triple SLi systems are not supported 3146 DisplayLink software is current...

Page 6: ...change display settings using DL GUI change display settings using WDP Known Issues Hibernate sleep monitor power save screensavers On Vista very occasionally DisplayLink devices fail to resume from h...

Page 7: ...CRT monitors may show speckles at very high resolutions This is because the DisplayLink device cannot always support the high pixel clock required with high CRT refresh rates 2155 After a reboot the n...

Page 8: ...close and restart the video player With Vista WDDM on some lower spec PCs videos on DisplayLink attached screens pause frequently for several seconds at a time This is because there is insufficient s...

Page 9: ...reen and if the screen is rotated then PowerDVD 7 crashes The workaround is to apply rotation to the screen before launching PowerDVD 7 2013 E4 Installer and Auto update function The installer and aut...

Page 10: ...ows Display Properties dialog box Known issues hibernate sleep monitor power save screensavers On all OSes the desktop background is occasionally missing after restart or after resume from sleep or hi...

Page 11: ...ayLink screens may go black 4446 In PowerPoint the Display slide show on menu has a bug which means that it does not work when there are gaps in the numbering of enabled displays as shown in WDP Users...

Page 12: ...isplay mode position or arrangement of attached screens while a video is running This usually confuses the video player and the video may stop playing 1982 Some players including Windows Media Player...

Page 13: ...2000 DisplayLink software fails to install on PCs where Service Pack 4 was installed before installing a MUI pack This is a Windows issue see Microsoft Knowledge Base article 263212 To work round thi...

Page 14: ...l Chinese Other languages are complete Vista XDDM Occasionally after install and reboot the DisplayLink devices are not operational In this case reboot again and they become operational 969 Smart USB...

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