Trouble shooting
Make sure your system is on. Connect the
system to power the battery if necessary.
Enabled Bluetooth function on your device.
Select Bluetooth Mode on the system or App.
Make sure the system and your device
distance is within 10meters/33ft and there is
no other obstacles to block the signal.
Fail to
connect
Bluetooth
Could not
play TF card
music
Make sure a TF card is inserted into the
system
.
Make sure there is at least one song on the TF Card.
If the speaker does not enter TF mode
automatically, press the M Button on the top of
the system or select TF Card Play Mode in the
Cloud Book App.
Please make sure the system is well connected
to your device.
If the speaker does not enter Auxiliary Mode
automatically, press the M Button on the top of
the system or choose Auxiliary Mode in the
Cloud Book App.
Play music on your device and adjust a suitable
volume.
Restart the system, and retry.
Turn off the system and restart.
Press the M Button on the top of the system or
select Play Mode in the Cloud Book App.
Make sure the system power is not low.
Recharge the battery if necessary.
Adjust a suitable volume on both your device
and App.
Hold down the WPS Button for 10 seconds to
restore the factory settings.
Select Restore Factory Settings in the Cloud
Book App.
Cloud not play
Auxiliary in
music
A lot of noise
Music is weak
Still not
working
properly
Trouble shooting
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