Trouble shooting
Make sure your system is on. Connect the
system to power the battery if necessary.
Select a correct network name and enter
password.
Connect your device and Cloud Book system
to the same Wi-Fi network.
Enable Wi-Fi on the device you are using for
set up.
Test your internet connection by loading
www.dossaudio.com.
Restart your mobile device and router
(2.4GHz router only).
Uninstall the app, reset the system, and restart
set up.
Move the system away from possible
interference (microwaves, cordless phones, etc.)
Stop other audio or video streaming Apps.
Move system or audio source closer to the
wireless router or access point.
Ensure system volume is not too low.
Unplug the power cord, reconnect after one
minute to charge the system.
Make sure your device and the speaker are
synced to the same Wi-Fi network.
Enter the Media play App that supports Airplay
or DLNA. Select the speaker system in the
Media Play App menu.
Ensure the device is playing. Increase its volume.
Stream audio to the speaker system with or
without Wi-Fi network.
Restart your mobile device.
Reconnect your mobile device with the speaker
system.
Fail to stream
audio to the
speaker via
Airplay, DLNA
protocol
Trouble shooting
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