Doro Welbeing CareIP Mobile How To Install Download Page 2

5. Wall mounting kit

3.  Wristband & neckcord

1.   Base unit (graphite or white)

4.   Power  supply

2. Pendant

Welcome to Welbeing

This step by step guide tells you everything you need to know to 
self-install your personal alarm service. It has been written by our 
expert technicians and has easy to follow instructions and pictures. 

Before installation

Before installing your equipment please ensure you have 
completed the service user details online form (available at 
www.welbeing.org.uk/service-user-details) and returned all 
enclosed forms to Welbeing.

If you have any questions or issues please see our comprehensive 

FAQs online at www.welbeing.org.uk/help/ or call our technical 

helpline on 01323 408972.

Included in your box

Your personal alarm pack contains the following items:

Note: All illustrations are for illustrative purposes only and may not accurately 

depict the actual device. The items supplied with your unit might vary depending 

on the software and accessories available in your region.

or

Summary of Contents for Welbeing CareIP Mobile

Page 1: ...How to install your personal alarm service www welbeing org uk ...

Page 2: ... completed the service user details online form available at www welbeing org uk service user details and returned all enclosed forms to Welbeing If you have any questions or issues please see our comprehensive FAQs online at www welbeing org uk help or call our technical helpline on 01323 408972 Included in your box Your personal alarm pack contains the following items Note All illustrations are ...

Page 3: ...the unit has been installed Ask you to press the button on the alarm base unit to provide a further test Ask the location of the smoke detector if relevant and for it to be tested Finally request if we have not received full customer information for you to follow the link in the email sent upon placing the order and submit the information without further delay Once the call is complete the operato...

Page 4: ...h a damp cloth No cleaning solutions or solvents should be used Installation On the base of the smoke detector you will find a sticky backed Velcro pad This should be detached from the base and fixed to the ceiling following the guidelines set out below If your home has 2 floors ideally you should have one smoke detector per floor but if you only have one detector you should install the smoke dete...

Page 5: ...ttons with the following standard functions 5 GREEN BUTTON Cancel alarm 6 YELLOW BUTTON Function button 7 RED BUTTON Activate alarm 3 4 5 6 1 2 Connections overview 1 VOLUME Loudspeaker adjustable to three 3 levels 2 USB PORT Power supply 3 POWER SWITCH The device is powered on when the SIM card is inserted in the SIM card holder To power off the device remove the SIM card from the SIM card holder...

Page 6: ...ories are attached to the alarm button with a simple click in action If you wish to switch from wristband to neck cord the top and bottom clips can be removed by sliding left or right and lifting out Neckcord attachments Slide the illustrated clips into the top and bottom of pendant Snap the neckcord 1 into the top clips Clips For those with reduced physical strength to press the alarm you can ins...

Page 7: ... are going away for a while perhaps on holiday let us know the dates so we will be aware that your property is empty When you return home press your pendant to let the staff in the contact centre know you are back Protect the unit from moisture Rain snowfall moisture and all types of liquid can contain substances that corrode the electronic circuits The personal alarm unit should be placed on a ha...

Page 8: ...Notes Notes ...

Page 9: ...Welbeing Units 3 4 Technology Business Park Moy Avenue Eastbourne BN22 8LD 01323 644422 01323 408972 Technical support www welbeing org uk info welbeing org uk ...

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