How to install your
personal alarm service
www.welbeing.org.uk
Page 1: ...How to install your personal alarm service www welbeing org uk ...
Page 2: ... completed the service user details online form available at www welbeing org uk service user details and returned all enclosed forms to Welbeing If you have any questions or issues please see our comprehensive FAQs online at www welbeing org uk help or call our technical helpline on 01323 408972 Included in your box Your personal alarm pack contains the following items Note All illustrations are ...
Page 3: ...the unit has been installed Ask you to press the button on the alarm base unit to provide a further test Ask the location of the smoke detector if relevant and for it to be tested Finally request if we have not received full customer information for you to follow the link in the email sent upon placing the order and submit the information without further delay Once the call is complete the operato...
Page 4: ...h a damp cloth No cleaning solutions or solvents should be used Installation On the base of the smoke detector you will find a sticky backed Velcro pad This should be detached from the base and fixed to the ceiling following the guidelines set out below If your home has 2 floors ideally you should have one smoke detector per floor but if you only have one detector you should install the smoke dete...
Page 5: ...ttons with the following standard functions 5 GREEN BUTTON Cancel alarm 6 YELLOW BUTTON Function button 7 RED BUTTON Activate alarm 3 4 5 6 1 2 Connections overview 1 VOLUME Loudspeaker adjustable to three 3 levels 2 USB PORT Power supply 3 POWER SWITCH The device is powered on when the SIM card is inserted in the SIM card holder To power off the device remove the SIM card from the SIM card holder...
Page 6: ...ories are attached to the alarm button with a simple click in action If you wish to switch from wristband to neck cord the top and bottom clips can be removed by sliding left or right and lifting out Neckcord attachments Slide the illustrated clips into the top and bottom of pendant Snap the neckcord 1 into the top clips Clips For those with reduced physical strength to press the alarm you can ins...
Page 7: ... are going away for a while perhaps on holiday let us know the dates so we will be aware that your property is empty When you return home press your pendant to let the staff in the contact centre know you are back Protect the unit from moisture Rain snowfall moisture and all types of liquid can contain substances that corrode the electronic circuits The personal alarm unit should be placed on a ha...
Page 8: ...Notes Notes ...
Page 9: ...Welbeing Units 3 4 Technology Business Park Moy Avenue Eastbourne BN22 8LD 01323 644422 01323 408972 Technical support www welbeing org uk info welbeing org uk ...
