domoova DRV20, User Manual

Page: 25 / 160

23
Troubleshooting
EN
3
The robot will
not charge
1. The home base is
not plugged in.
2. The robot is
incorrectly
positioned on its
home base.
1. Check that the light on the
home base is on.
2. Unplug the power cable
and plug it back in if
necessary.
3. Put the robot back on its
home base.
4
Robot suction
lost
1. The dust bin is full
or the filters are
clogged.
2. The vacuum nozzle
is blocked.
3. The side brushes
are blocked.
1. Empty the dust bin and
clean the filters.
2. Remove any debris and
dust particles present in
the robot’s vacuum.
3. Remove and reattach side
brushes. Make sure the
letters L and R engraved
on the brushes and the
appliance are lined up.
5
The robot
does not move
correctly
1. The floor is wet.
2. The side wheels are
locked.
3. The vacuum nozzle
is blocked.
1. Dry the floor.
2. Clean the appliance’s
wheels and remove hair
and other debris caught up
around them.
3. Remove any debris from
the vacuum nozzle and
check that the vacuum is
not blocked.