Domaplasma IQS Series, User & Installation Instructions Manual, Page: 5 / 20

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1.2 Customer service
To prepare our customer service carefully for repairs and make sure they have all the
necessary parts available, we would like to receive the following information when
submitting a service request:
1. Your address
2. Your telephone and fax number (if applicable)
3. When can thecustomer service visit you?
4. Exact device designation/name (see type plate and/or proof of purchase)
Model name: ..................................................................................................................
Item number: ................................................................................................................
Product code: ................................................................................................................
Date of purchase: ..........................................................................................................
5. Detailed description of problem or desired service
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Please keep your proof of purchase to hand. This way you can help us save time and
costs and ensure we can help you more efficiently.