Dolphin BC633, Installation And Maintenance Manual

Page: 16 / 20

16 | Dolphin Blue | BC633 Series
TROUBLESHOOTING
SOLUTION CAUSE INDICATOR PROBLEM
Replace battery.
Refer to page 9
Low battery.
Red light in the
sensor flashes
continuously
when the user’s
hands are within
the sensor’s
range.
No soap
coming out
of the spout
Refill the soap tank.
Refer to page 7
Soap has run low or completely out.
Red light in the
sensor flashes
(once) and
the motor is
operating.
Press the refill button located
at the bottom of the pump until
soap starts to come out of the
spout again.
The soap tank has been filled but soap has not
reached the spout.
Connect the connectors
properly so that the white o-ring
is not visible.
The connectors between the motor and the
electronic unit are not connected properly.
Eliminate cause of reflection.
Sensor is picking up reflections from the
washbasin or another object.
Red light in the
sensor does
not flash (once)
when user’s
hands are within
the sensor’s
range.
Connect the electronic unit
connectors to the power source
connector. Connectors between the electronic unit and
power source are disconnected or not properly
connected.
The battery must be replaced.
Refer to page 9
Battery is completely used up.
Fill the bottle with hot water
at 50/60C and run the pump
constantly.
Soap solidification at the pipe.
Red light flashes
(once) and the
motor operates.
Connect the connectors
properly so that the white o-ring
is not visible.
The connectors between the motor and the
electronic unit are not connected properly.
Soap coming
out from the
spout does
not stop