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16
FAQ
Question
Answer
Does the mop
pads machine
washable?
Yes, the mop pads are machine washable.
Please use only liquid detergents. Do not use fabric
softeners or bleach for best results.
Dry the mops by air after washing.
What kinds of
floor can it use
for?
Ceramic tile, vinyl, laminate, marble, stone and sealed
hard wood floors.
P.s. Please do not use the steam mop at the waxed or
some unwaxed floors, steam might diminished the
glossiness of the floor.
Can I use cleaning
solution Or Does it only
use water?
No cleaning solution when running the steam mop,
use water for running
ONLY.
You can use cleaning solutions for water tank washing
or mop heads cleaning.
Do I need to use Carpet
Glider on Hard floor?
No, carpet glider is for carpet cleaning use. Please
take it down
Before
you clean the floors
Do I need to clean
the accessories?
Yes, we recommend you to clean the accessories after
each use.
P.s. Do not take down the accessories until the steam
mop cool down.
What is the
Short Out Protection
/ Drain Protection
？
It is an Auto-shut off protection once the water tank runs
out of water, in case short out caused.
For the steam mop is easily short out while the engine
being long term heating without water.
How to adjust the
handle?
Please press the buttons at both sides together by your
fingers, rotating the handle for adjustment.
Then loosen your fingers after you set the angle.
Can the mop-head
swivels/rotate?
Yes, you just need to lay down the steam cleaner by the
handle, then you can rotate the mop head as you like.
The mop head is locked when putting upright.
So DO NOT rotates the mop head when it's locked.
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