17
Before you start considering your unit to be faulty:
Read out this Service Instruction manual once again and make sure that the problem is not caused
by weak batteries or by incorrect application.
Check to see if the batteries are positioned correctly with regard to their polarity.
If a problem persists, try to initialize the system by removing the battery from the battery holders in
the receiver, then use a metal tool (e.g. a screwdriver, scissors, etc.) and short-circuit both contacts
– battery holders for about 2 seconds. Reinstall the battery. The unit emits a beep confirming that
the battery is installed with correct polarity.
Unless this helps, program your receiver again. Clear the previous code in the memory and then
match your receiver with the remote controller according to instructions in this manual.
If the problem persists, contact your supplier.
Troubleshooting
Dogtrace provides the product with warranty for possible manufacture faults to the extent of two
years from the date of purchase.
The manufacturer does not take responsibility for damage to the instrument caused by incorrect use,
unauthorized repairs and dismantling.
The warranty does not cover the following items:
Batteries
New straps
Direct or indirect risks during transportation of the product to the seller
Damage to the product caused by user’s negligence or by an accident (e.g. by masticating, brea-
king, impacts, etc.) and by interventions of unauthorized persons.
The information contained in this manual may be subject to alterations without prior notice.
Warranty
