WELL-D ADV
Dog Training Collar
(Model: TC01)
DogCare WELL-D ADV Dog Training Collar (Model: TC01) FAQ’s
1.
Can’t turn on Remote.
a.
Please make sure the remote is charged. Plug the charging cable into the port at the
bottom of the remote and the other end into a working power outlet. Charging should
take about 2 to 3 hours. (It is suggested to charge only for 2 to 3 hours to preserve longer
battery life).
b.
After charging twist the knob on the top left of the remote clockwise. The remote should
beep and the screen should light up. The battery level will be indicated by the bars shown
on the battery.
2.
Can’t turn on the Receiver.
a.
Please make sure the Receiver (collar) is charged. Plug the charging cable into the port at
the bottom side of the receiver and the other end into a working power outlet. Charging
should take about 2 to 3 hours. (It is suggested to charge only for 2 to 3 hours to preserve
longer battery life).
b.
Press and hold the ON / OFF button on the top of the Receiver until the collar makes a
double beep and vibrates (press it hard).
3.
The Receiver/Collar does not respond.
a. Make sure the receiver and the remote are both charged and have enough power.
b. Make sure the receiver and remote have been paired. (See #6).
c. Check if both units are turned ON.
d. If you have more than one (1) receiver/collar, make sure that the receiver is on the
corresponding channel. (Test the different channels if necessary by changing the channel
with the button on the right and pressing the beep or vibrate button to confirm. Re-pair if
necessary).
e. Press the beep or the vibrate button to test if the receiver is responding. (To test the
shock see #10).
4.
The Receiver/Collar is not charging
(Battery level for collar shows zero)
a. The remote will display "0 battery" for the receiver when the receiver is OFF. Remember
to always turn ON the Receiver/Collar first and then the Remote Control to see the battery
level.
b. If no signal (beep, vibration or shock) is sent to the Receiver/Collar within 6-8 hours, it will
go into Sleep Mode (the collar will turn OFF). To use the units again, make sure to turn them
ON.
