DMP Electronics 9800 Series Installation And Programming Manual Download Page 31

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Digital Monitoring Products, Inc. | 9800 Series Installation and Programming Guide

ADDITIONAL PROGRAMMING

Update the Keypad

On Version 107 and higher, technicians can initiate a

firmware update from a Micro SD card using

RESTART

KEYPAD

. This process takes 5 minutes to complete.

Update Keypad Firmware Using Restart

Navigate to DMP.com/Dealer_Direct and

select

Software

Downloads

from the menu.

2. Select a software update.
3. Select

Download

. Enter your name, company, and email address.

4. After the .zip download is complete, unzip the files and save them all to the root

directory of a FAT32 format Micro SD card.

5. Insert the Micro SD card into the Micro SD card slot on the right side of the keypad.
6. Press

Options

in the carousel menu and press the

Installer

Options

or wrench icon.

7. Enter

3577

(INST) at the keypad and select

KPD

OPT

8. Press

CMD

until

RESTART

KEYPAD

displays.

9. Press

RESTART

. Do not remove the Micro SD card or disrupt power.

10. When the keypad is finished restarting and returns to the home screen, remove the

Micro SD card.

RESTART KEYPAD

CMD

RESTART

To load new firmware from an SD card, insert the card and

press RESTART. The keypad will restart, install, and restart

again. Do not remove the SD card or disrupt power during

this process.

Figure 14: Restart Keypad

Summary of Contents for 9800 Series

Page 1: ...INSTALLATION AND PROGRAMMING GUIDE 9800 Series Graphic Touchscreen Keypad System Armed TODAY WEDNESDAY 82 98 77 CURRENT HI LO 85 68 HI LO 98 77 Panic Chime Reset Favorites ARMED ...

Page 2: ......

Page 3: ...ct the Keypad 11 Program the Keypad 15 Custom Card Format 17 Carousel Z Wave Items 24 Shortcut Items 24 Select Language 25 Test the Keypad 26 Additional Programming 27 End User Training 29 Arm and Disarm the System 30 Replace the Keypad Battery 31 Icon Reference 32 Public Card Formats 34 Credentials 35 Ordering Information 36 Compliance Specifications 38 Certifications 39 FCC Information 40 Indust...

Page 4: ......

Page 5: ...rmed LED Full color touchscreen display Built in proximity card reader Internal speaker Wireless communication 12 VDC plug in power supply 9862 and wire harness 5 VDC plug in power supply 9862USB Internal rechargeable 3 7 V lithium battery Micro SD card slot for customized logo Icon driven operation Wall tamper protection 9862 Two snap in desk stand legs 9862USB Optional backboxes for conduit or w...

Page 6: ...TURES System Armed TODAY WEDNESDAY 82 98 77 CURRENT HI LO 85 68 HI LO 98 77 Panic Chime Reset Favorites ARMED Armed Power LEDs Proximity Reader Dealer Logo Carousel Menu Local Weather Home screen Shield Press the Navigation Arrows or touch and drag the menu to scroll Figure 1 Keypad Features ...

Page 7: ...e carousel menu on the home screen Press Options in the carousel menu From here adjust the keypad screen brightness keypad tone and keypad volume Press a box under Display In Menu to select that option to display in the carousel menu Press that box again to deselect that option See Figure 2 Figure 2 Keypad Options Display In Menu Chime Reset Brightness Tone Volume Easy Exit Check In ...

Page 8: ...a on the keypad Press that select area again for the lowercase letter See Figure 3 4 When the desired character displays on the keypad return to Step 1 to enter another character or press CMD if finished Standard Keyboard Press ABC to enter uppercase letters Press abc to enter lowercase letters Press to enter special characters Press 123 to enter numbers and to return to the number pad See Figure ...

Page 9: ...3 4 5 6 7 8 9 0 CMD ABC DEF GHI JKL MNO PQR STU VWX YZ ABC 123 q w e r t y u i o p a s d f g h j k l z x c v b n m CMD Select Areas 1 2 3 4 5 6 7 8 9 0 CMD ABC DEF GHI JKL MNO PQR STU VWX YZ ABC ENTER CODE Return to Home Screen 1 4 3 Figure 3 Number Pad 2 Uppercase Lowercase Letters Special Characters Number Pad ...

Page 10: ...installer options icon at the bottom left corner of the screen 3 Enter 3577 INST and press CMD 4 Press the select key under KPD RF to start the survey communication The keypad displays its wireless serial number and RF SURVEY Determine if communication is confirmed or faulty Confirmed When successful communication has been established the AC Power Armed LED turns blue Faulty If communication has n...

Page 11: ...the cover which contains the circuit board and components and the base 1 Insert a flat screwdriver into one of the slots on the bottom of the keypad and lift the screwdriver upward Repeat with the other slot 2 Separate the cover from the base and set the cover containing the keypad components aside See Figure 5 1 Figure 5 Separate the Keypad Housing Cover Base ...

Page 12: ...he wire with the white stripe needs to connect to the positive usually red wire 3 Feed the power supply harness through the case See Figure 6 4 Using the supplied screws secure the keypad base to a wall or box Ensure the tamper switch makes proper contact with the wall 5 While observing polarity connect the positive red wire to the positive terminal on the power supply Connect the black wire to th...

Page 13: ...ss to attach the second leg See Figure 7 3 Fit the transformer strap onto the transformer ensuring the strap slit is facing up and the adapter plugs are fed through the strap plug openings See Figure 8 4 Feed the micro USB end of the power supply cable through the two slits in the transformer strap then plug the USB end into the USB port on the adapter 5 Remove the center screw from the power outl...

Page 14: ...10 9800 Series Installation and Programming Guide Digital Monitoring Products Inc Micro USB Transformer and Strap Figure 7 Attach Legs Figure 8 Install Transformer Strap Figure 9 Connect Power ...

Page 15: ...e installer options icon at the bottom right corner of the screen 3 Enter 3577 INST and press CMD 4 Press KPD RF to start the RF survey communication The keypad displays its wireless serial number and RF SURVEY When successful communication has been established the AC Power Armed LED turns blue If communication has not been established the LED turns red XT30 XT50 or XR150 XR550 Series Panels Reset...

Page 16: ...code After powering the XTLplus XTLtouch and the keypad the keypad displays Pairing Keypad With System and a ten minute pairing timer begins Confirmed The keypad home screen displays signaling that pairing is complete Faulty The keypad displays Pairing Failed followed by the Reset screen Reset your panel and press Pair to restart the pairing process The panel will auto pair with wireless keypads u...

Page 17: ...h of the following steps press CMD to advance to the next option Refer to the panel programming guide as needed Device Setup Advance to DEVICE SETUP then press a select area to enter the setup menu Device Number Set the keypad address at 1 16 for XR550 Series panels or 1 8 for other compatible panels Device Name Press any select area then enter a name for the wireless keypad DEVICE SETUP DEVICE SE...

Page 18: ...lect WLS Wireless as the communication type Serial Number Enter the eight digit wireless serial number Range is 14500000 14999999 Supervision Time Press any select area and choose a supervision time Options are 0 60 or 240 minutes DEVICE SETUP TYPE KEYPAD DEVICE SETUP COMM TYPE WLS DEVICE SETUP SERIAL DEVICE SETUP SUPRVSN TIME 240 Configure additional options as needed To configure custom card opt...

Page 19: ...MD Keypad Options To program keypad options press the select area under KPD OPT When finished programming press STOP to save all programming Default Keypad Message Enter a custom message of up to sixteen characters to appear at the top of the keypad display Press any select area enter a new message and press CMD See Enter Characters Arm Panic Keys Use this option to enable or disable the panic key...

Page 20: ... system waits during arming only If NO or YES or HOME SLEEP or AWAY is not manually selected before the delay expires the keypad automatically selects YES or AWAY Select zero 0 to disable this feature The delay also occurs when a credential is presented for arming the H S A system Default is 2 Enable Tamper If the keypad is mounted on a wall select YES to enable the wall tamper Default is NO ALL N...

Page 21: ...SITE Select CUSTOM to disable DMP format and program slots 1 8 as needed The menu advances to FORMAT NO Select ANY to allow all Wiegand card reads to activate the door strike relay The door strike relay is activated for the length of time programmed in ZN 3 REX TIME No user code information is sent to the panel The menu advances to NO COMM WITH PNL The default card format is DMP CARD FORMATS DMP C...

Page 22: ...eads to specific formats only program slots 2 8 See Public Card Formats for some publicly available card formats that can be used with the keypad Other private or custom formats may also be compatible Please contact the credential supplier or manufacturer for the bit structure Note If you select slot 1 and you are upgrading from XR panel version 182 or earlier FORMAT NAME will automatically be nam...

Page 23: ...of bits Default is 26 bits An access card contains data bits for a site code user code and start stop parity bits The starting position location and code length must be determined and programmed into the keypad See Figure 10 WIEGAND CODE LENGTH 26 0 1 1 1 0 1 0 1 1 0 1 1 0 1 0 1 0 0 0 1 1 0 0 1 1 1 First Bit Received Position 0 Site Code Position 1 Length 8 User Code Position 9 Length 16 Last Bit ...

Page 24: ...ess select area 2 to clear the user code position and enter a number between 0 255 Press CMD to save Default is 9 Press select area 4 to clear the user code length and enter a number between 16 64 Press CMD to save The default is the DMP value of 16 Require Site Code Press the top row select key or area under YES to use a site code and press CMD to view the site code entry display Press NO to adva...

Page 25: ...MD Number of User Code Digits The keypad recognizes user codes from 4 10 digits long Press any top row select key or area to enter a user code digit length This number must match the user code number length being programmed in the panel The device will recommend a number of user code digits based on the user code length Default is 5 All bits are read and converted into a decimal number string The ...

Page 26: ...ion but turns off at the end of the door strike timer Press the second select key or area to choose SITE Accept Site Code Door access is granted when the Wiegand site code string received matches any site code programmed at SITE CODE DISPLAY Refer to REQUIRE SITE CODE for more information Press the third select key or area to choose ANY Any Wiegand Read Access is granted when any Wiegand string is...

Page 27: ... to proceed While the logo is being uploaded the keypad displays ADDING LOGO ADDING LOGO COMPLETED displays to confirm a successful upload Dealer Info Select ADD at the DEALER INFO prompt to include information about the dealer when the logo is pressed The keypad displays ADDING INFO SURE to confirm the selection Press YES to proceed Adding Info Sure While the info is being uploaded to the keypad ...

Page 28: ...ems selected See Figure 11 Shortcut Items Shortcut Items allows you to select additional menu items to display in the carousel menu Press the item to select and a checkmark displays Press again to deselect that option Items for the carousel include User Codes Schedules and Events Default is no items selected Select Edit Z Wave to display the Edit Z Wave icon for the Lights Doors and Thermostats sc...

Page 29: ... screens and some programming screens Press the item to select a language and a checkmark displays Press again to deselect that option Only one language can be selected at a time Default is English Note The keypad does not translate information from the panel that displays on the keypad screen See Figure 13 SELECT LANGUAGE English Greek Spanish CMD French Czech Dutch Figure 13 Select Language ...

Page 30: ...d lights all display segments and illuminates red The display then changes to green The keypad alternates between these two states for up to two minutes Press CMD at any time to begin testing individual keys Test the Credential Reader This option tests the internal and external reader input from proximity credentials The display shows OKAY each time a good proximity read is received Exit the Insta...

Page 31: ...and save them all to the root directory of a FAT32 format Micro SD card 5 Insert the Micro SD card into the Micro SD card slot on the right side of the keypad 6 Press Options in the carousel menu and press the Installer Options or wrench icon 7 Enter 3577 INST at the keypad and select KPD OPT 8 Press CMD until RESTART KEYPAD displays 9 Press RESTART Do not remove the Micro SD card or disrupt power...

Page 32: ...mples displayed assume that CLOSING CODE is YES in panel programming For more information about using your system refer to the appropriate system user guides from DMP com guides Access the User Menu 1 In the Carousel Menu select Keypad 2 Tap CMD to advance to MENU NO YES Tap YES 3 Enter your user code then tap CMD 4 Tap CMD to advance through the menu items To enter a menu tap any select area END ...

Page 33: ...e keypad 2 If arming select ALL to arm all areas or PERIM to arm only the perimeter If ENTER CODE displays enter a user code at the keypad or present a credential to the proximity reader 3 If disarming enter a user code at ENTER CODE or present a credential to the proximity reader Home Sleep Away System Type 1 Tap the home screen shield in the center of the keypad 2 If arming HOME SLEEP AWAY displ...

Page 34: ... battery lead connector from the keypad battery header 2 Remove the standby battery from the PCB 3 Observe polarity and connect the battery lead connector to the keypad battery header 4 Place the new battery on the keypad PCB using double sided sticky tape See Figure 15 Figure 15 Replace the Battery Battery Battery Connection ...

Page 35: ...Arming Shield Icons Home Perimeter Burglary Police Home Z Wave Edit Attention List Enter Code Arm Instant Installer Navigation Ready To Exit Armed Alarm Quick Arm Exit Timer Arming Options Sleep Away All System Fire Popups Alert Menu Home Perimeter Sleep Away All System Fire Emergency Panic Options ...

Page 36: ...ducts Inc Lights Chime AC Trouble Battery Trouble Attention List System Ready Wi Fi Increase Decrease Status Bar Header Favorites Garage Door Doors Appliances Z Wave Z Wave Thermostats Auto Heat Cool Off Fan Room Temp Controls Home Perimeter Sleep Away All System Armed Area ...

Page 37: ...IEGAND CODE LENGTH SITE CODE POSITION SITE CODE LENGTH USER CODE POSITION USER CODE LENGTH USER CODE DIGITS H10301 26 BIT 26 1 8 9 16 5 H10302 37 BIT W O FAC 37 0 1 1 35 11 H10304 37 BIT W FAC 37 1 16 17 19 6 FARPOINTE 39 BIT 39 1 17 18 20 7 CORPORATE 1000 35 BIT 35 2 12 14 20 6 CORPORATE 1000 48 BIT 48 2 22 24 23 7 ...

Page 38: ...oring Products Inc CREDENTIALS 125 kHz PROXIMITY CREDENTIALS PSC 1 STANDARD LIGHT PROXIMITY CARD PSK 3 PROXIMITY KEY RING TAG PSM 2P ISO IMAGEABLE PROXIMITY CARD 1306 PROX PATCH 1326 PROXCARD II CARD 1346 PROXKEY III ACCESS DEVICE 1351 PROXPASS 1386 ISOPROX II CARD ...

Page 39: ...FORMATION Keypads 9862 B Graphic Touchscreen Keypad black 4 zones prox reader 9862 W Graphic Touchscreen Keypad white 4 zones prox reader 9862 USB B Graphic Touchscreen Keypad with Micro USB black 4 zones prox reader 9862 USB W Graphic Touchscreen Keypad with Micro USB white 4 zones prox reader ...

Page 40: ...re Level 101 and higher 371 500U B Replacement Transformer Cable and Strap for 9862USB black 371 500U W Replacement Transformer Cable and Strap for 9862USB white Backboxes Mounting Plates and Stands 9800 STAND B 10 Replacement Deskstand for 9800 Keypads black 10 pack 9800 STAND W 10 Replacement Deskstand for 9800 Keypads white 10 pack Batteries 9800BAT2400 8 Replacement Battery for 9800 Keypads 3 ...

Page 41: ...ing Guide 37 COMPLIANCE SPECIFICATIONS Specifications Operating Voltage 12 VDC Standby Current 120 mA at 12 VDC Alarm Current 206 mA at 12 VDC Dimensions 5 8 W x 4 135 H x 0 6D Compatibility XTLplus XTLtouch Series Panels XT30 XT50 Series Panels XR150 XR550 Series Panels ...

Page 42: ...igital Monitoring Products Inc CERTIFICATIONS FCC Part 15 CCKPC0132 Industry Canada 5251A PC0132 Intertek ETL Listed ANSI UL 985 Household Fire Warning ANSI UL 1023 Household Burglar ANSI UL 1076 Proprietary Burglar ANSI UL 1610 Central Station Burglar ...

Page 43: ...ned to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does...

Page 44: ... operation of the device Le présent appareil est conforme aux CNR d Industrie Canada applicables aux appareils radio exempts de licence L exploitation est autorisée aux deux conditions suivantes 1 l appareil ne doit pas produire de brouillage et 2 l utilisateur de l appareil doit accepter tout brouillage radioélectrique subi même si le brouillage est susceptible d en compromettre le fonctionnement...

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Page 48: ...LT 1367 20161 1 01 2020 Digital Monitoring Products Inc ...

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