DLI F16W User Manual Download Page 2

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DLI

16 CHANNEL LOGGER

Product Features



The logger records up to 16 phones, outside lines, handsets,

microphones or radios simultaneously.



Plug and Play USB simplifies installation.



Recordings can be searched by time, date Caller-ID (CID) or

Touch Tone DTMF signaling.



Flexible recording level settings include: 47dBm fixed gain
adjustment range, 20dBm gain boost, and Auto-Level setting.



Long recordings can be automatically split into easily

manipulated smaller files.



Audio files include signatures with time, date, and recording

details. Utilities are available to embed NG-911 data.



Storage can be controlled on a line-by-line basis to conserve

disk space.



64kbps G.711 recording is supported for commercial and E-911

uses.



Windows utilities help locate recordings, producing call lists and

evidentiary recordings rapidly.



Real-time player utility allows live remote monitoring over

LAN/WAN.

Host PC Requirements



Modern versions of Windows, Server 2008/10/12, W7, 8, 10 or

later are supported. Windows 9x and ME are not supported. XP
and 2003 may work but are not recommended.



A free USB 2.0 480Mbps or USB 3.0 port is required. Slower

11Mbps USB 2.0 ports are not supported.



A separate dedicated local SSD or disk array is highly

recommended for call storage. Many NAS, USB, and remote
shared drives don’t offer the performance required for real-time
audio streaming. Using a dedicated SSD for call recordings
improves streaming performance.



A dedicated Windows PC or server with a minimum of 4GB RAM

is recommended.

Summary of Contents for F16W

Page 1: ...16 Channel Audio Logger User s Guide ...

Page 2: ...e 64kbps G 711 recording is supported for commercial and E 911 uses Windows utilities help locate recordings producing call lists and evidentiary recordings rapidly Real time player utility allows live remote monitoring over LAN WAN Host PC Requirements Modern versions of Windows Server 2008 10 12 W7 8 10 or later are supported Windows 9x and ME are not supported XP and 2003 may work but are not r...

Page 3: ... liability for consequential damages so some limitations may not apply 2695 Walsh Avenue Santa Clara CA 95051 Digital Loggers com 1996 2018 Digital Loggers Inc Rev 3 2 4 0 DLI 16 CHANNEL LOGGER 3 Installation Summary 1 Visit windowsupdate microsoft com to ensure you have the latest USB drivers available from Microsoft 2 Connect inputs 1 16 via the Amphenol connector Each line uses a single twisted...

Page 4: ...17 Suggestions 46 Support 45 T T1 PRI Logger 45 Test call 3 Timeout setting 11 Trim Silence 24 Twisted pair 3 U u law 44 Unused lines 11 24 Updated manual 46 USB Data Rate 46 USB drivers 3 USB Serial Driver Installation 25 V VOX 3 24 VOX TIMEOUT 11 VOX Trigger Level 20 VOX TRIGGER LEVEL 11 VU meter 10 W Warning Tones 44 Warranty 50 Wet loops 8 Windows Media Player 44 Windows permissions 3 Wiring a...

Page 5: ...Record Tone Generator 45 Record Trigger Mode 27 Recording Consent 44 Recording File Format 44 Recording levels 3 Recording Rate 46 Related Products 45 Remote Level Adjustment 34 REN 46 RJ 12 Handset Jack 38 39 RJ 21 cable 36 RJ 21 Color Code 37 RJ 21X Connection 36 RJ 25 Jack 39 RJ 31x 40 RJ 45 RJ 61 and T568 Jack 41 S Setting the Record Level 10 SMDR 34 Software Setup and Installation 11 DLI 16 C...

Page 6: ...h Auto Level enabled Level Boost should be enabled only for handsets and microphones with very low input levels ie below 20dBm To reset all level settings to defaults press and hold the up down channel buttons simultaneously DLI 16 CHANNEL LOGGER 47 Index 1 11Mpbs ports 3 2 24 hour military time 44 4 480Mbps USB 2 0 3 48V DC 8 8 8KBps data rate 44 A ALC 34 Algo 43 ALI 34 AMP 37 Amphenol cable 37 A...

Page 7: ...ht Bare unit 11 2 lbs Ship wt 12 4 lbs Recording Rate u Law G 711 64kbps 8kBps REN 0 1 Size 19 RETMA rack 17 width with ears removed 1 U 3 50 height 6 25 depth USB Data Rate 480Mbps required DLI 16 CHANNEL LOGGER 7 You can record from 1 an outside analog line 2 an analog port on a PBX such as a voicemail port 3 an analog extension or speakerphone 4 any handset headset or analog accessory jack 5 mi...

Page 8: ...xisting wiring Verify that the line audio level is within telecom specifications Peak level should not exceed 3dBm Gain controls should be set so that recording levels do not exceed 0dBm Use Level Boost only if the input level is below 20dBm If the VU meter peaks the line level is too high Reduce it using the manual gain controls turn off Level Boost and or switch Auto Level on Use Level Boost for...

Page 9: ...gth of each file is directly proportional to the length of the call Windows Media Player displays the exact elapsed recording time DLI 16 CHANNEL LOGGER 9 Set the VOX trigger threshold to a level slightly above the noise floor background noise level of each line Loop Start Recording for Wet Loops To bridge a wet loop line using Loop Start LPS Note Loop Start mode is used only for wet loop analog l...

Page 10: ... the recording level to avoid clipping as described above Once the recording level is set correctly hang up the line and adjust the VOX trigger level about 6dB above the noise floor The VOX trigger level is the threshold at which recording will begin In other words when the logger hears a sound louder than the VOX trigger level it will start to record On a line with background noise you ll need a ...

Page 11: ...logger input In other words either of the logger input lines known as Ring and Tip can be grounded DLI 16 CHANNEL LOGGER 11 recordings and then adjust the timeout value to your liking An excessively long timeout setting will combine multiple calls into a single file An excessively short setting will cause calls to break apart into multiple recording files during periods of silence The VOX trigger ...

Page 12: ...s removed from the jack metal tabs inside the RJ 31X provide direct connection of tip and ring back to the other locations bypassing the alarm device This design lets the dialer control the line for exclusive use when in alarm mode It also helps isolate defective or improperly wired equipment by disconnecting the RJ 31x plug to route tip and ring directly to lower priority equipment In some 911 in...

Page 13: ...ock handles 3 lines of RJ 31x wiring configuration and all the pin order matches the order of the RJ 31x jack pins The first jack connects to pins 1 8 the second to pins 9 16 and the third to pins 17 24 This type of wiring is commonly encountered in commercial alarm installations fire alarms elevators and 911 dispatch consoles RJ 31X jacks are required for DLI 16 CHANNEL LOGGER 13 Select RUN Conti...

Page 14: ...and microphone signals between a telephone and handset Many phones including most Cisco VoIP phones have an AUX connector which provides analog audio output to a headset or logger This is a good place to bridge an audio logger since both incoming calls and intercom conversations for a single extension may be recorded at this point The default VOX and ALC settings will work fine with the typical ha...

Page 15: ...g 7 15 Ring 15 Tip 32 Tip 40 8 Ring 8 16 Ring 16 Tip 33 Tip 41 GROUN D 25 50 RJ 21 Taps and Adapters DLI 16 CHANNEL LOGGER 15 logger DLI has no per user or per seat licensing gimmicks Feel free to install as many copies as you need Save time and reduce complexity by only installing multiple device support if you have more than one physical logger installed on this computer Select No Multiple Devic...

Page 16: ...tallation it is possible to force a plastic connector on in reverse Pins 1 ring and 26 tip are considered position 1 Pins 2 ring and 27 tip are position 2 on thru twenty five pairs Typically only 24 pairs are used 48 wires Your 16 channel logger uses only the first 16 pairs 32 wires The last pair on pins 25 and 50 slate violet and violet slate color should be left as a spare pair The spare pair ke...

Page 17: ...iniature 50 pin connector of the AMP type These are very common connectors used on PBX KSU PBC and distribution frames DLI 16 CHANNEL LOGGER 17 Storage path is the final selection We recommend you use a separate hard disk or disk array for file storage Keeping your audio files on a separate drive will increase performance and reliability If the disk selected doesn t have adequate space a warning m...

Page 18: ... usually a better connection point When recording from incoming lines the level of the calling and answering voices may differ For a more balanced recording level use a handset connection or console output or enable Auto Level Tap the handsets AUX jack dispatch console or analog station sets This method allows you to hear the recording from the agent s perspective If you are recording in an E 911 ...

Page 19: ...ecorder utility This utility logs up to 8 RS 232 serial ports simultaneously Download CDR from digital loggers com CDR exe DLI 16 CHANNEL LOGGER 19 When lines are active recording the audio level is displayed in color on a bar graph like this This is the main user interface screen which includes a graphical VU meter and several other elements There are several mouse shortcuts on this screen The mo...

Page 20: ...loor Start with the VU trigger level about 10dBm above the noise floor Make test recordings Adjust the level higher or lower as necessary The period of silence after which recording is terminated is called the VOX timeout This time value may be adjusted on the line settings page DLI 16 CHANNEL LOGGER 33 Network Real Time Player To play a call recording simply click on the recording file This plays...

Page 21: ...e stamps to recording files You can easily concatenate multiple files and launch audio editing programs from Evidence Builder To catalog files on a remote server first create a path to the shared recording directory Be sure to use proper security Map this to a drive letter on your workstation Next choose the Catalog Files From Hard Drive button and select the top recording directory The screen dis...

Page 22: ...a separate disk for audio files or a disk array for critical applications DLI 16 CHANNEL LOGGER 31 Call Investigator Playback App Call Investigator is an efficient easy to use utility for selecting playing and exporting audio files Find it on the CD under Install Playback Software To catalog files on a remote server first create a path to the shared recording directory Be sure to use proper securi...

Page 23: ...r files using Windows Explorer by clicking the right mouse button Although clicking on the file is often the easiest way to play individual recordings several applications are available to manage sort and locate recordings DLI 16 CHANNEL LOGGER 23 Logger Configuration Page Clicking the Logger Configuration icon brings you to this page To adjust the settings for each line first click on the line na...

Page 24: ...der will not stop recording until a period of silence occurs To trim this silence data from the end of a recording file select a trim level in dBm using the Trim Silence setting DTMF Settings DTMF settings do not normally need to be changed if input levels are set correctly If you must increase recording gain to the point at which clipping distortion occurs these settings will need to be reduced M...

Page 25: ...te files starting with the oldest day The logger will continue deleting calls until disk usage reaches the setting It s important to set this so that the total space used does not exceed the available disk space You may want to run the logger for a few days and then evaluate the usage on a line by line basis Enable Call Analysis If Caller ID CID and touch tone dialing DTMF tones are present in the...

Page 26: ...esponds to one recording directory Within each channel directory the logger creates a subdirectory for each day of recordings To change settings for a particular channel click the small symbol to the left of the line name The settings for that channel are displayed The most important settings are Record Trigger Mode Set this to VOX for normal operation Choose LOOPSTART LPS for line voltage sensing...

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