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SIID COIN / CURRENCY

 

 
10.  Problem: 

Install bill, unplug vender, plug in vender, gives $1 credit and bill back. 

Troubleshooting: 

A) 

Set Escrow to "Pr" or "ES-4" 

B) 

Install current software. 
-5 or 380.11 or greater two-button programming. 
-3.16 or 390.11 or greater four-button programming. 

 
11.  Problem: 

Install Debitek card, unplug vender, plug in vender, jackpots changer. 

Troubleshooting: 

A) 

Install current software (Eprom). 
-5 or 380.11 or greater two-button programming. 
-3.16 or 390.11 or greater four-button programming. 

 
12.  Problem: 

After a few vends, the Mars 6510 Mdb disables itself (i.e. stops taking coins).  

Troubleshooting: 

A) 

Install current software (Eprom) 
- 804,911,380.41 or greater two-button programming. 
- 804,911,390.21 or greater four-button programming. 

 
13.  Problem: 

New 4-tube changer will not pay out dollar coin. 

Troubleshooting: 

A) 

Install current software (Eprom). 
- 380.51 or greater two-button programming. 
- 390.11 or greater four-button programming. 

 
14.  Problem: 

Software does not work with free vend note token in BA30. 

Troubleshooting: 

A) 

Install current software. 
- 380.51A or greater two-button programming. 
- 390.31 or greater four-button programming. 

 
15.  Problem: 

Coinco 9302GX changer dispenses all nickels first, then correct change lights come on (sample price 
this occurs .60¢). 

Troubleshooting: 

A) 

Load the nickels in coin fill (CD) mode.  Note:  This is a Coinco 9302GX problem. 

 

SIID SOLD-OUT MESSAGE

 

 
1.  Problem: 

Sold-out message stays on. 

Troubleshooting: 

A) 

Check limited access program. 

B) 

Check for crossed wires in cabinet harness and cabinet extension harness or loose wire 
harness connection. 

C) 

Check for motors rubbing motor cover (on early SIID venders). 

 
2.  Problem: 

Sold-out message comes on with product in column. 

Troubleshooting: 

A) 

Check programming and ensure limited access is not on. 

B) 

Check for bad connections or broken, backed out, or crossed wires from select switch to 
control board. 
(Note:  Check wires on left side of motor cover.) 

C) 

Check for motor rubbing motor cover (on early SIID venders). 

 
3.  Problem: 

Sold-out switches work the incorrect column. 

Troubleshooting: 

A) 

Ensure correct cabinet harness and select harness are being used. 

B) 

Check for crossed wires in cabinet harness or cabinet extension harness. 

 

SIID SELECT PANEL / DISPLAY

 

 
1.  Problem: 

Plug in vender and displays a blank or "rrrr" appears on the display; vender will not funciton. 

Troubleshooting: 

A) 

Press a select button to change message on display; this should clear "RRRR"s. 

B) 

Remove power to vender for one minute, then power vender back up. 

C) 

Check main power plug for loose connection. 

D) 

Check for bad connections or broken wires from display to control board. 

E) 

Check display board. 

Summary of Contents for DNCB 168

Page 1: ...Coca Cola Marketing Machine Parts Service Troubleshooting Manual Beginning Serial Number 0001 6501BW June 1998 Dixie Narco Blvd P O Drawer 719 Williston SC 29853 0719...

Page 2: ......

Page 3: ......

Page 4: ...ages 58 and 59 Coin Currency Pages 60 and 61 Sold Out Message Page 62 Select Panel Display Pages 63 and 64 Refrigeration Parts Functions Pages 65 through 69 Refrigeration Cycle Page 70 Refrigeration T...

Page 5: ...and or servicing attempted by uninformed persons can result in hazards developing due to improper assembly or adjustments while performing such repairs Persons not having the proper background may su...

Page 6: ...CB 414 Height 2007mm 79 1 2 Width 940mm 37 1 16 Depth 737mm 30 1 2 Shipping Wt 358 790 lbs DNCB 440 Height 2007mm 79 1 2 Width 940mm 37 1 16 Depth 737mm 30 1 2 Shipping Wt 331 730 lbs DNCB 501T Height...

Page 7: ...endable performance for many years This manual is prepared to assist the proper installation and set up of the vender Please read this manual carefully and become familiar with the SIID Vender before...

Page 8: ...ing coin changers Multi Drop Coin Mech Domestic Coinco 9302GX Mars TRC6510 BILL ACCEPTORS If a bill acceptor is not factory installed a bill acceptor interface harness must be ordered from Dixie Narco...

Page 9: ...pricing is set return the vender to its operate mode either by closing the door or pulling the door closed switch out Prime the coin changer by making a correct change transaction...

Page 10: ...tory Service Representative or refer to the proper technical bulletin for spacer settings and shims INITIAL LOADING Oscillators must be in the extreme left or right position to insure proper loading W...

Page 11: ...ilures The life expectancy is 5 years shelf life and 10 years operational The real time clock is displayed in military time 24 hour clock The RTC is used for time stamping door closures power outages...

Page 12: ...a Select Panel or Hand held Prices for each selection are programmed either through the front select panel or through the DEX hand held device For single price configuration each selection has to be p...

Page 13: ...onic Telxon Verifone and Mars Dixie Narco currently collects data with a PC program running on a portable notebook computer The SIID uses the DEX UCS protocol as the method of exchanging data with the...

Page 14: ...not be transferred with the Norand Device SAMPLE SIID CONFIGURATION ACCOUNTING REPORT Vender Identification Serial Number 1234 6132BR Model Number DNCB501T SIID Location NAMA SHOW CHICAGO IL Asset Num...

Page 15: ...Time 08 30 to 17 30 Vender Accounting Summary Selection Vends Sales His Vends His Sls 1 Cola 0 0 00 65 48 75 2 Cola 5 3 75 43 32 25 3 Cola 0 0 00 7 5 25 4 Apple Juice 0 0 00 18 13 50 5 Diet Cola 1 0 7...

Page 16: ...t up functions are used for 2 minutes the vender will return to its normal mode After time out the service switch on the control board has to be pressed to re enter the System Set Up Audit Mode SIID C...

Page 17: ...nce the last counter reset Press Select Button 2 Shows the total number of vends since the last counter reset Press Select Button 3 Shows the total number of vends by selection since the last counter...

Page 18: ...ess service switch to complete space to sales decision and re enter service mode To Remove Selection Press Service Switch ADD will be displayed press service switch again and DEL will be displayed Not...

Page 19: ...and the maximum vend price is exceeded Note Any money entered below the vend price cannot be returned Press hold select buttons 1 2 simultaneously to move to the next item on the menu LANG LANGUAGE Th...

Page 20: ...how historical total vends historical product counts that have occurred for prices being used and interval product count for each selection from outside the vender To program the SIID to use this func...

Page 21: ...ssed enables and disables Tube B Select Button 3 When pressed enables and disables Tube C Press and hold select buttons 1 2 simultaneously to move to the next item on the menu BILL SET BILLS ONLY SIID...

Page 22: ...on the menu PER1 PERIOD 1 This function is used to set time to start and end limited access To display PER1 start time press and let go of select button 1 or 2 To display PER1 end time press and let...

Page 23: ...to change hours and select button 4 to change minutes The time will increment or decrement To change from increment to decrement release the select button and press again There is only one period in...

Page 24: ...is function is used to turn the DST option on or off To show current DST condition Press any select button and the display will show the current setting To change the DST condition Press hold Select B...

Page 25: ...Press and hold Select Button 1 to turn SSM on Display will show ON Press and hold Select Button 2 to turn SSM off Display will show OFF Press and hold Select Buttons 1 and 2 simultaneously to move to...

Page 26: ...icro Mech interface Lt L Plus interface MDB Multi Drop Bus interface Press hold Select Button 2 Returns the coins inserted Press hold select buttons 1 2 simultaneously to move to the next item on the...

Page 27: ...enu HD Historical Data RD Resettable Data S P Set Price C D Coin Dump Coin Fill USER User Options STS Space To Sales TIME Time DATE ESC Escrow LANG Language PROM Promotional Sales ECNT Electronic Coun...

Page 28: ...ubes of the Coin Changer SELECT SWITCH Select Switch The Select Switch is located in the Select Panel behind the Select Button and is secured with two 2 screws The normally closed contact of the Selec...

Page 29: ...Vend Motor Cam and the normally closed contact of the Vend Motor Switch closes signaling the SIID Controller Board to stop power to the Vend Motor Coil Circuit VEND MOTOR SWITCH All Columns A VEND MO...

Page 30: ...See Fig 2 Vend Motor Switch 804 100 730 01 Vend Rotor 801 201 211 61 1 801 201 220 01 T Models Wide 801 201 230 01 T Models Narrow PRODUCT SHIMMING Refer to the appropriate technical bulletin for prop...

Page 31: ...ing Wide Stack Series 90 TB 476 Miscellaneous Worldwide Returnable Bottle Shimming T Models For shimming of venders or products not listed in the above Technical Bulletins call the Dixie Narco Service...

Page 32: ...the Lift Tab facing you align the slot of the Adjustable Cam with the Locking Tab of the Vending Cam 4 Place the Adjustable Cam on the Vending Cam CAUTION Depress the Switch Arm when installing the C...

Page 33: ...When the screw holding the Linkage Arm to the Drive Arm is at the 12 o clock position See Fig 10 the Lock Tab will be at the 6 o clock position See Fig 11 7 Install the Adjustable Cam per the instruct...

Page 34: ...LUBRICATING THE VENDER The vender refrigeration system does not require any field lubrication The hermetic refrigeration system and fan motors are manufactured with lifetime lubrication Temperature C...

Page 35: ...pring 3 Check motor switch C Check wiring from to motor switch of problem column D Check wiring at mate n lock on cabinet harness and cabinet extension harness E Check motor F Check control board 7 Pr...

Page 36: ...roken backed out or crossed wires from validator changer to control board C Check voltage supply 110 115AC at outlet D Check control board 4 Problem Incorrect change paid back use correct change lamp...

Page 37: ...e lights come on sample price this occurs 60 Troubleshooting A Load the nickels in coin fill CD mode Note This is a Coinco 9302GX problem SIID SOLD OUT MESSAGE 1 Problem Sold out message stays on Trou...

Page 38: ...r Troubleshooting A Check battery see problem 16 on next page B Check control board 7 Problem Space to sales does not work properly when adding and deleting columns Troubleshooting A Check for bad con...

Page 39: ...ooting A Toggle to proper setting 14 segment versus 7 segment B Connector harness loose at display board C Check for bad connection or broken backed out or crossed wires is display harness 18 Problem...

Page 40: ...The bellows and a switch known as the temperature control switch are in the temperature control box which is fastened to the right side inside the vender The control bulb and the bellows have a vapor...

Page 41: ...ures without affecting current vender designs 3 IR Infrared 4 LCD Liquid Crystal Diodes 5 LED Light Emitting Diodes 6 MDB Multi Drop Bus Coca Cola Serial Communication Specifications Used in all Dixie...

Page 42: ...Select Panel Coin Insert Panel Page 12 Lighting Page 15 Wiring Harness Page 16 Inner Door Page 18 Two Bar Linkage Nut Retainer Housing Page 20 Hinges and Roller Assy Page 21 Cabinet Interior Pages 24...

Page 43: ...COCA COLA MARKETING MACHINE SERVICE MANUAL DIXIE NARCO INC...

Page 44: ...Horizontal Trim Bottom Wide 801 810 65x x1 Bottom Narrow 801 810 65x x1 Control Panel Wide 801 810 65x x1 Control Panel Narrow 801 810 65x x1 6 Vertical Trim Left and Right 801 810 63x x1 Center 801...

Page 45: ...oor 79 803 853 95x x1 Protective Plate Left Side Cabinet 72 803 853 96x x1 Protective Plate Left Side Cabinet 79 803 853 97x x1 Protective Plate Right Side Cabinet 72 803 853 98x x1 Protective Plate R...

Page 46: ...COCA COLA MARKETING MACHINE SERVICE MANUAL DIXIE NARCO INC...

Page 47: ...arrow 801 401 84x x1 7 Door Hinge Top 801 305 14x x1 Bottom 801 305 13x x1 8 Cash Box W A 624 052 80x x3 9 Cash Box Coin Chute Assy 624 052 70x x3 10 Cash Box Shelf Wide 805 700 66x x1 11 Closure Stri...

Page 48: ...8 18x 900 301 50x x1 A5 Screw Phil Pan Swage Form 8 32x3 8 900 301 80x x1 A9 Screw Phil Pan Swage Form 8 32x3 8 prior to 1970 6462 900 301 56x x1 A11 Screw Phil Pan Sems 8 32x s n 1970 6462 higher 90...

Page 49: ...COCA COLA MARKETING MACHINE SERVICE MANUAL DIXIE NARCO INC...

Page 50: ...000 venders s n 0001 6501BW to 805 700 56x x1 3F Roller Pin 900 502 19x x1 3G Roller Pin Retainer 900 900 90x x1 3H Coin Return Cable Assy 6 Cable serial break not available at print 801 305 15x x1 8...

Page 51: ...COCA COLA MARKETING MACHINE SERVICE MANUAL DIXIE NARCO INC COIN INSERT PANEL SELECT PANEL...

Page 52: ...embly Domestic 624 053 90x x3 Export 624 054 00x x3 7B Coin Insert Panel Stud Assembly Domestic 624 051 30x x3 Export 624 051 40x x3 8A POS Window Lens 801 810 69x x1 8B POS Window Gasket 802 001 29x...

Page 53: ...ITEM DESCRIPTION PART NUMBER 11B Validator Filler Plate Gasket 902 001 02x x1 11C Spacer Bill Validator 624 050 84x x3 12 Coin Insert Label S3D 803 853 85x x1 A6 Screw Phil Pan 4 24x 900 300 47x x1 B2...

Page 54: ...COCA COLA MARKETING MACHINE SERVICE MANUAL DIXIE NARCO INC...

Page 55: ...043 x 2 289 3 per 624 000 04x x3 220 50 79 Bulkhead Socket Bracket 045 x 2 061 x 3 491 1 per 624 050 92x x3 3 Lampholder Top H O 523 804 901 99x x1 4 Lampholder Bottom H O 524 804 902 00x x1 T8 220 50...

Page 56: ...12 13 Electronic without Sold Out Lights 804 913 92x x1 CC 11 12 13 Electronic with sold out lights 804 916 07x x1 3 Display Harness 41 SIID S3D 804 909 50x x1 4 Coin Mech Harness MDB 804 909 78x x1 5...

Page 57: ...COCA COLA MARKETING MACHINE SERVICE MANUAL DIXIE NARCO INC...

Page 58: ...COCA COLA MARKETING MACHINE SERVICE MANUAL DIXIE NARCO INC...

Page 59: ...y 801 809 16x x1 4B Discharge Frame Retainer 801 809 15x x1 5A Inner Door Top Hinge Assy 169 053 00x x3 5B Inner Door Bottom Hinge Assy 169 051 10x x3 5C Plastic Bearing 901 803 71x x1 6A Bushing Inne...

Page 60: ...COCA COLA MARKETING MACHINE SERVICE MANUAL DIXIE NARCO INC...

Page 61: ...804 77x x1 NA 5A Assy Nut Retainer Housing E 1 point lock Coke 432 052 50x x4 432 052 50x x4 432 052 50x x4 5B Traditional Nut Retainer Housing 1 point lock Coke 432 050 73x x3 432 050 73x x3 432 050...

Page 62: ...00 502 64x x1 3B Bottom Hinge Pin 900 502 70x x1 900 502 70x x1 3C Bottom Hinge 801 305 13x x1 801 305 13x x1 A9 Screw Phil Pan Swage Form 8 32x3 8 900 301 56x x1 A15 Screw Machine Truss 10 32x1 2 900...

Page 63: ...COCA COLA MARKETING MACHINE SERVICE MANUAL DIXIE NARCO INC...

Page 64: ...COCA COLA MARKETING MACHINE SERVICE MANUAL DIXIE NARCO INC...

Page 65: ...COCA COLA MARKETING MACHINE SERVICE MANUAL DIXIE NARCO INC...

Page 66: ...Spring Wide 901 700 88x x1 901 700 88x x1 NA Narrow 901 700 86x x1 901 700 86x x1 901 700 86x x1 4 Protective Plate Left Side All Styles 594 020 17x x3 594 020 14x x3 594 020 14x x3 5A Gate Wire All...

Page 67: ...00 201 31x x1 A14 Screw Phil Pan 10 32x1 1 4 900 301 81x x1 A16 Screw Phil Pan Sems 8 18x1 2 900 301 65x x1 A17 Screw Type F 1 4 20x5 8 900 302 01x x1 A19 Screw Phil Pan 10 32x5 8 900 901 51x x1 A21 S...

Page 68: ...COCA COLA MARKETING MACHINE SERVICE MANUAL DIXIE NARCO INC...

Page 69: ...COCA COLA MARKETING MACHINE SERVICE MANUAL DIXIE NARCO INC...

Page 70: ...ow Column All Styles 801 201 56x x1 801 201 56x x1 801 201 56x x1 330 ml x 4 Can Assy Rotor 801 201 65x x1 801 201 65x x1 801 201 65x x1 7A Vend Oscillator Wide Column All Styles 801 201 57x x1 801 20...

Page 71: ...COCA COLA MARKETING MACHINE SERVICE MANUAL DIXIE NARCO INC 220 240V 804 500 52x x1 804 500 52x x1 804 500 52x x1...

Page 72: ...umn Expose Stiffener 801 304 96x x1 801 304 96x x1 801 304 96x x1 Angle Shim wide column 610 070 06x x1 610 070 06x x1 NA Angle Shim narrow column 609 010 10x x3 609 010 10x x3 609 010 10x x3 Rotor Sh...

Page 73: ...x1 2 900 301 84x x1 A32 Screw Hex Washer Type 1 8 32x3 8 900 303 08x x1 B5 Speed Nut 900 800 85x x1 F5 Pop Rivet Steel Zinc Plated 1 8 901 100 61x x1 F6 Pop Rivet Aluminum 1 8 901 100 53x x1 F7 Pop Ri...

Page 74: ...COCA COLA MARKETING MACHINE SERVICE MANUAL DIXIE NARCO INC...

Page 75: ...ompressor Grommet Plug Plastic All Styles 901 803 91x x1 901 803 91x x1 901 803 91x x1 3A Condenser Base Plate All Styles 491 040 25x x3 491 040 25x x3 491 040 25x x3 3B Condenser Fan Motor Assy 115 6...

Page 76: ...55x x1 802 600 55x x1 802 600 55x x1 16 Evaporator short CW01655 1 3 HP 802 600 37x x1 802 600 37x x1 802 600 37x x1 17 Accumulator 1 3 HP 802 400 46x x1 802 400 46x x1 802 400 46x x1 18A Capacitor St...

Page 77: ...600E DNCB 501E DNCB 276E 79 Wide 72 Wide 72 Narrow H2 Tinnerman Clip Fan Shroud 900 901 89x x1 H6 Tinnerman Clip 900 902 18x x1 H8 Grommet Admiral B53351 901 806 77x x1 H9 Silencer 902 100 29x x1 I11...

Page 78: ...COCA COLA MARKETING MACHINE SERVICE MANUAL DIXIE NARCO INC...

Page 79: ...ut Lights 803 854 39x x1 803 854 39x x1 NA S3D 9 9 without Sold Out Lights 803 856 34x x1 803 856 34x x1 NA S3D 9 9 with Sold Out Lights 803 856 35x x1 803 856 35x x1 NA S3D 9 7 without Sold Out Light...

Page 80: ...ogramming 903 054 06x x1 903 054 06x x1 903 054 06x x1 Coke EVS Revision 2 2 Landscape Programming 803 854 75x x1 803 854 75x x1 803 854 75x x1 Coke EVS Revision 2 2 13 9 Marketing Machine Programming...

Page 81: ...COCA COLA MARKETING MACHINE SERVICE MANUAL DIXIE NARCO INC...

Page 82: ...pping 1 4 20 x 5 8 A18 900 301 69x x1 Screw Hex Head Swage Form 8 36 x 3 8 A19 900 901 51x x1 Screw Phil Pan Tapping 10 32 x 5 8 A20 900 201 22x x1 Screw Machine Phil Pan 8 32 x 3 4 A21 900 301 98x x1...

Page 83: ...COCA COLA MARKETING MACHINE SERVICE MANUAL DIXIE NARCO INC...

Page 84: ...45x x1 Carriage Bolt 1 4 20 x 1 2 E5 900 201 54x x1 Carriage Bolt 1 4 20 x 3 8 E6 900 201 56x x1 Carriage Bolt 1 4 20 x 3 4 E7 900 303 12x x1 Carriage Bolt 1 4 20x5 8 obsolete E8 900 201 85x x1 Carria...

Page 85: ...on 1 2 Heyco 3328 ITEM PART NUMBER PART NAME AND DESCRIPTION I8 901 901 06x x1 Hand Tie 5 5 I9 901 902 01x x1 Wire Tie 7 1 2 I10 901 901 00x x1 Wire Ties 4 I11 901 900 55x x1 Clamp Nylon 3 4 Heyco 338...

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