Divus VIDEOPHONEBOX, User Manual

Page: 22 / 28

DIVUS Videophone-Box User Manual .
22

registration on the VoIP server. In this case, please check the connections and settings of the audio
part again!
Hint: A custom analogue telephone can be of big benefit for troubleshooting. If it is connected to the Videophone-
Box instead of the a/b transformer module, the functionality of the Videophone system can be tested with the
telephone. Simply lift the receiver, and dial the required number (for standard configuration 101).
As a result, the active clients should begin to ring and Videophone software should appear. This method can be
used as a very quick diagnosis which identifies whether a possible malfunction should be on Videophone or on
intercom side.
Important: The tests mentioned on this side refer to the entire Videophone system! It is necessary that - beside
the Videophone-Box - a VoIP server from DIVUS is present in the network!
If the tests listed above cannot be concluded in a positive way, please check the settings of the devices as well
as their connections again by confronting them to the values shown within the last chapters. However, if the
problems still remain, please refer to the technical support of DIVUS.