43
6 Warranty
GB
6
Warranty
6.1
Warranty conditions
We offer a warranty of 24 months from the
date of purchase for the appliances we sell.
Within this warranty period, we will correct all
defects free of charge that are due to material
or manufacturing faults, either by repair work
or replacing the appliance or accessories, at
our discretion (damage to accessory parts
does not automatically lead to the entire appli-
ance being replaced).
The warranty does not cover damage due to
improper use (operating on the wrong power
type/voltage, connecting to unsuitable power
sources, breakage, etc.), normal wear and
defects that only insignificantly affect the val-
ue or the serviceability of the appliance.
Intervention by unauthorised parties or the
use of parts other than Original Royal Appli-
ance Spare Parts cause the warranty to be-
come null and void. Consumable parts are not
included in the warranty and therefore must
be purchased by the customer!
The warranty is only valid if the date of pur-
chase has been acknowledged by the deal-
er's stamp and signature on the warranty card
or if a copy of the invoice is included with the
appliance that has been sent in. Warranty
work does not extend the warranty period nor
does it constitute a claim for a new warranty!
6.2
In case of a warranty claim
Send us the appliance with the water tank
emptied and a short description of the defect in
block capitals. Head your accompanying letter
with the comment ‘warranty claim’.
Send it to the following address, including the
warranty card or a copy of the receipt:
Z
Page 144, "International Service"
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