114
DIRECTV
®
DVR
USER GUIDE
Possible Causes:
Solution:
DIRECTV
DVR turns off while playing
Your receiver turns off unexpectedly.
- Excessive heat may have caused the receiver to go into a standby state.
- Electronic protection circuit may have been activated due to a power surge.
- You may have blown a circuit breaker or be experiencing a power outage.
- Parental viewing limits may have been activated on your DIRECTV
®
Receiver.
- Ensure that your receiver has plenty of ventilation and that nothing is on top of the receiver.
- Wait 30 seconds for internal circuits to reset, then turn receiver back on.
- Check the circuit breakers in your home.
- Consider using a line conditioner or surge protector.
- Consult an electrician if the problem is frequent or severe, especially if other household appliances or electronics are affected.
- If parental limits are active, turn your DIRECTV
®
Receiver back on and enter your parental lock code at the prompt.
DIRECTV DVR turns on or changes channels unexpectedly
Your receiver changes to a different channel without a remote control command.
•
If receiver is plugged into a wall outlet, make sure it is not controlled by a wall switch.
•
If receiver is plugged into a power strip, make sure power strip is working. If the power strip is not working, press the reset
button on the power strip OR unplug and plug back in (not all power strips have a reset button).
Frequently Asked Questions
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