DirecTV PLUS DVR Page 109 User Manual Download

Page: 109 / 178

CHAPTER 7 -

Help & Troubleshooting

109

Chapt

Troubleshooting Tips

Many problems can be corrected by performing a simple reset of the DIRECTV

Plus

DVR. If you experience frozen audio or video, blank screen, or the system won’t respond

to front panel button or remote control, try one of these:

Press the red RESET button behind the access card panel door on the front of the

- DIRECTV

Receiver, then wait for program guide information to be acquired.

If the problems persist, try unplugging the power cord of the DIRECTV DVR for 15

seconds, then plug it in again.

If the above two items don’t work, try reauthorizing your receiver. On a computer,

go to directv.com/reauthorize and follow the onscreen instructions. You will need to

be logged into your account on directv.com to complete this process.

Running the System Test (at the end of this section) can also help you diagnose and

solve many common problems. Note that resetting your receiver twice in a row will

clear all your program guide data. It could take as much as 48 hours to reacquire

all of it.

Reset / Reauthorize Your Receiver

Reset Button

Troubleshooting Tips

Downloaded from

www.Manualslib.com

manuals search engine

Summary of Contents for PLUS DVR

Page 1: ...DVR RECEIVERS USER GUIDE DVR RECEIVERS USER GUIDE DIRECTV PLUS DVR DIRECTV PLUS DVR DIRECTV PLUS HD DVR DIRECTV PLUS HD DVR Downloaded from www Manualslib com manuals search engine ...

Page 2: ...ent However ENERGY STAR labeled HD DVR set top boxes qualify for ENERGY STAR only when configured with the DIRECTV Whole Home DVR service All other ENERGY STAR labeled set top boxes when used in conjunction with a DIRECTV subscription meet ENERGY STAR criteria without requiring the consumer to take any additional steps Downloaded from www Manualslib com manuals search engine ...

Page 3: ...3 Downloaded from www Manualslib com manuals search engine ...

Page 4: ...4 DIRECTV DVR USER GUIDE Downloaded from www Manualslib com manuals search engine ...

Page 5: ...are programming DVR service and HD Access fee available separately For information and pricing please visit directv com IMPORTANT Welcome to the DIRECTV Family Welcome Now that you re plugged in enjoy over 285 channels of programming inclusive of satellite music plus an extensive selection of the biggest box office movies from DIRECTV CINEMA We ll take you step by step through everything from push...

Page 6: ...ted Searches 32 Search Results 32 CHAPTER 2 CHANNELS PROGRAM INFO Menu 30 Channel Banner 25 Your Remote Control 14 Turning Your Equipment On and Off 14 Navigation and Destination Buttons 15 Shortcut Buttons 15 DVR Control Buttons 16 The Progress Bar 17 Live Buffer 18 Welcome to the DIRECTV Family 5 Safety Care 10 Product Information 12 Interactive Channels 22 Mini Guide 23 Filtering the Guide 23 G...

Page 7: ... 41 Parental Controls 42 Lock Now 42 Unlock Now 44 Rating Limits or Ratings 44 Adult Channels 46 Channel Blocks 46 Spending Limits 47 Viewing Hours 47 Favorite Channels 48 Pay Per View Events 57 Recording a Single Show 60 Recording a Series 62 Watching and Deleting Your Recorded Shows 63 My Playlist 64 Playlist Options 65 Managing My Playlist 66 CHAPTER 3 DIRECTV CINEMA PAY PER VIEW CHAPTER 4 RECO...

Page 8: ... Network Setup 103 Remote Control 103 CHAPTER6 SETTINGS Manage Recordings 68 To Do List 68 Series Manager Prioritizer 69 Queue 70 History 70 Purchases 70 Manual Recording 70 Record Defaults 71 Recording from a Computer or Phone 72 Caller ID 76 DIRECTV DoublePlay 77 DIRECTV iPad App 78 DIRECTV Whole Home DVR Service 79 GameSearch 84 GSN Game Lounge 84 Music Photos More 85 QuickTune 88 ScoreGuide 88...

Page 9: ...w to Network Your HD DVR 156 Appendix 3 About High Definition 163 Index 170 CHAPTER 7 HELP TROUBLESHOOTING Satellite or Sat Antenna 105 Whole Home 105 Reset 106 Access Card 106 Help 108 Troubleshooting Tips 109 Reset Reauthorizing Your Receiver 109 System Software Updates 110 Onscreen Error Messages 110 Run the System Test 111 Frequently Asked Questions 112 APPENDICES Downloaded from www Manualsli...

Page 10: ...ed by the manufacturer 12 Use only with the cart stand tripod bracket or table specified by the manufacturer or sold with the apparatus When a cart is used use caution when moving the cart apparatus combination to avoid injury from tip over 13 Unplug this apparatus during lightning storms or when unused for long periods of time 14 Refer all servicing to qualified service personnel Servicing is req...

Page 11: ...ur DIRECTV Receiver before moving it Always unplug the DIRECTV Receiver TV and other equipment before you connect or disconnect any cables The only way to disconnect the DIRECTV Receiver from the power supply is to remove the power cord The DIRECTV Receiver unit must therefore be installed next to the power point which must be easily accessible CAUTION Electric Shock never attempt to disassemble t...

Page 12: ...ch it here and record the serial and model numbers in case you need them These numbers are typically behind the card door on the front panel of your receiver Model No Serial No Acquisition Date Dealer Address Phone Access Card Receiver ID Product Information Downloaded from www Manualslib com manuals search engine ...

Page 13: ... YOUR REMOTE CONTROL 14 Turning Your Equipment On and Off 14 Navigation and Destination Buttons 15 Shortcut Buttons 15 DVR Control Buttons 16 THE PROGRESS BAR 17 LIVE BUFFER 18 Downloaded from www Manualslib com manuals search engine ...

Page 14: ...mply slide the mode switch to the position that matches the component you want to control and then use the POWER button to turn it off or on The mode switch must always be in the left most position to control your DIRECTV Receiver If the mode switch is in a position that has not been programmed or if you press a button that is not supported by that particular piece of equipment an onscreen message...

Page 15: ... screen The MENU button takes you to the main menu where you go to access all of the features available in your system Press INFO on any show to see information about that show You can move through all of the DIRECTV user screens using only the direction ARROW buttons and the SELECT button as appropriate However the RED GREEN YELLOW and BLUE buttons on the remote are special shortcuts that change ...

Page 16: ...me Fast forwards recorded or live stored video Press up to four times to fast forward at increasing speeds Press ADVANCE while fast forwarding to go to the next 15 minute tickmark Pressing PLAY returns to normal play Rewinds recorded or live stored video Press up to four times to rewind at increasing speeds Press REPLAY while rewinding to go to the previous 15 minute tickmark Pressing play returns...

Page 17: ...go forward or back For live programs the progress bar is green and the time shown is the time of day If you press the RECORD button during a live show the progress bar turns orange and the orange record icon appears next to the title of the show The Progress Bar The white line shows where you are in the program you are viewing The left end of the green bar shows how far back in time you can go The...

Page 18: ...ack up to the beginning up to 90 minutes using REWIND as long as you haven t changed channels since the program started Simply press PLAY during a show to display the progress bar and see how far back in time you can go If you change channels you lose what is in the live buffer If you want to flip between two shows at the same time and not lose the ability to go back in time on either channel you ...

Page 19: ... 23 Filtering the Guide 23 Guide Options 24 CHANNEL BANNER 25 TV OPTIONS 26 MENU 30 SMART SEARCH High Definition DVRs 32 SEARCH FOR SHOWS Standard Definition DVRs 39 PARENTAL CONTROLS 42 FAVORITE CHANNELS 48 Downloaded from www Manualslib com manuals search engine ...

Page 20: ...en program guide The guide holds up to 14 days of programming information for you You can navigate in the guide as follows use the ARROW buttons to move one cell at a time up down left right use the CHAN PAGE button to scroll a whole page up or down type in the channel number to go directly there Look for the color button hints at the bottom of the screen for shortcuts use the GREEN button to move...

Page 21: ...te 3D fee but DIRECTV 3D programming is broadcast in HD and requires HD Access HD receiver HR21 H21 or later compatible 3D HDTV and 3D glasses CHOICE package or higher required for ESPN 3D For more information visit directv com 3D High Definition DVRs Just like the 3D experience in movie theatres DIRECTV 3D make you feel like you could reach out and touch whatever you re watching Just hook up your...

Page 22: ...ars To exit an interactive channel press GUIDE and pick the channel you want to move to or you can type in the new channel number while in the interactive channel Other interactive channels such as News Mix and Sports Mix let customers with a qualifying programming package see up to eight of the hottest channels on one screen Move the yellow highlight box around using the direction arrows on your ...

Page 23: ...times when you want to temporarily trim down the channels that are shown in the guide filtering them according to the type of program you are looking for For example you may want to see just sports or movies or news In that case press GUIDE twice to display the guide filter Simply use the arrow keys to highlight the category you want and press SELECT The guide will now show only that the channels ...

Page 24: ...rder Sort Programs by Category Jump to a Date Time Pay Per View By default your program guide displays all channels offered by DIRECTV some of which may not be in your programming package Change favorites list allows you to toggle the channels displayed in your guide between any of the following All Channels Channels I Get channels you subscribe to or a custom list of channels you have defined The...

Page 25: ...r date time and other information You can also press INFO to display the channel banner while watching a program Select More Info for detailed program information and other options On High Definition DVRs the channel banner also provides easy access to TVmail the last five channels you watched Favorite Channels Closed Captioning Audio and Video options and Parental Controls Use the ARROW keys to h...

Page 26: ...hen TVmail to see your messages Select Info to read a brief description of the program For detailed program information and other options select More Info While watching TV you can press the INFO button for quick access to options such as TVmail Program Info the Last Five channels you watched Favorite Channels Closed Captioning Audio and Video options and Parental Controls On Standard Definition D...

Page 27: ... Channels Last 5 TV Options Favorite Channel Lists Select Favorites to update the program guide to show only the channels you want to see You have 4 options to choose from All Channels Channels I Get Custom 1 and Custom 2 Channels I Get displays only the channels you subscribe to Custom 1 and 2 are self created lists of your favorite channels If one of your self created lists is active select the ...

Page 28: ...e or the other can be ON at a time The display format is the only difference so check out both to determine your preference Select OFF to turn the display of subtitles or closed captioning off SD Receivers support pass through allowing your TV to display captioning when available High Definition DVRs TV Options Downloaded from www Manualslib com manuals search engine ...

Page 29: ...settings are shown in gray text Select a language from options listed Not all programs have alternate languages On Standard Definition DVRs press the YELLOW button on your remote and then select Audio Options Parental Controls Select Parental to quickly lock or unlock your receiver You can also customize your parental controls settings by selecting Parental Controls For more information on parenta...

Page 30: ...ecting your DIRECTV HD DVR to the Internet Menu High Definition DVRs Displays the shows you ve recorded that are ready for viewing Just start typing and we ll instantly find movies shows people sports etc for you to watch or record On Standard Definition DVRs this feature is called Search for Shows Connect your DVR to your high speed Internet service to gain access to thousands of additional movie...

Page 31: ... to Network Your HD DVR High Definition DVRs Prioritize upcoming recordings view recording history and change recording defaults Contains a log of the phone calls into your home assuming you have a connected land line and subscribe to Caller ID service from your telephone provider DIRECTV Messages to you about new features free views tips tricks and more Set parental control limits choose favorite...

Page 32: ...s on your remote like a cell phone to enter your search term To erase letters press the LEFT ARROW To enter a space press 0 zero Press 0 twice to enter a zero 2 Onscreen keypad Highlight a letter in the keypad and press SELECT To erase the last letter select DEL delete or select CLR clear to start over Smart Search When you first get to the search screen select a poster for recommendations such as...

Page 33: ...e movie or show displays with a short description of the program at the top of the screen Highlight an airing and press the orange REC record button on your remote to schedule it to record Alternately press SELECT on a highlighted listing for detailed program info and additional options A few options you may want to try are Cast Crew and You Might Like Cast Crew provides you with the actors direct...

Page 34: ...ime a program becomes available in the Guide that matches your Person it will automatically be recorded To cancel an autorecord press MENU select Manage Recordings and select Series Manager Highlight the autorecord and press the RED button You can also review the person s Filmography which lists the movies or TV Shows spanning their career In addition Awards lists the titles of all the person s mo...

Page 35: ... record or press SELECT on a highlighted program for detailed program info and additional options If you select a Category Sample categories are Movies Science Fiction Baseball Basketball Football Cooking Exercise Fitness Travel etc A list of upcoming programs matching that category displays Highlight a program and press the orange REC record button on your remote to schedule it to record or press...

Page 36: ...ed by relevance Select a title to go to the Info screen You ll have the option to Play the video or select Related Videos for similar videos More From for additional videos from the user and Flag Video to report a video for inappropriate content These videos are streamed to your DIRECTV receiver so they cannot be saved Your DVR control buttons allow you to pause fast forward rewind and play YouTub...

Page 37: ...t Therefore any time a program becomes available in the Guide that matches your keyword it will automatically be recorded To cancel an autorecord press MENU select Manage Recordings and select Series Manager Highlight the title scheduled to autorecord and press the RED button Keyword Search A keyword search is an in depth search that looks for programs by matching a keyword of your choice to a pro...

Page 38: ... avoid extra typing Your receiver displays your 25 most recent searches in alphabetical order Press MENU on your remote and select Smart Search Highlight and select Recent Searches at the bottom of the keypad Highlight a previous search from the list and press SELECT Smart Search High Definition DVRs Downloaded from www Manualslib com manuals search engine ...

Page 39: ...et rid of the last letter or CLR Clear to start over if you make a mistake You do not have to enter the initial article like The or An Each time you enter a letter the search becomes more precise You don t always have to enter the complete word Just the first few letters will usually get you close enough Search by Title Use the onscreen keypad to type in the first 3 4 characters of your title A li...

Page 40: ...t Autorecord to record all programs for the person selected Autorecords are persistent Therefore any time a program becomes available in the Guide that matches your Person it will automatically be recorded Search by Channel Use the onscreen keypad to enter the first few letters of the channel name For example type in BL to find Bloomberg Highlight and select the desired channel from the list A lis...

Page 41: ...Search for Shows then select Keyword Type in your keyword and select Continue Select a category to narrow your results or if you don t want to narrow select All A list of programs matching your keyword displays Recent Searches This handy feature displays a list of your 25 most recent searches in case you want to update or reuse a search you used previously Press MENU on your remote select Search f...

Page 42: ...g allowed you re always able to keep limitations where you want them for the whole family Press MENU select Parental Fav s Setup select Parental Controls and then Edit Settings You ll see the current status showing any restrictions The system default is unlocked for all categories On High Definition DVRs you can also access Parental Controls by pressing INFO then selecting Parental then Parental C...

Page 43: ...sage will appear whenever anyone tries to tune to a channel or program that has been restricted or attempts to spend or watch beyond limitations set He or she will not be allowed to proceed without the passcode Using your passcode you can easily override the limits Making multiple entries aimed at guessing the passcode is discouraged by a time delay each invalid passcode entered lengthens the dela...

Page 44: ...lock Parental Control by pressing INFO while watching TV Select Parental then Unlock All and enter your passcode Unlock Now Set rating limits for Movies TV and Other unrated shows From the left menu select Rating Limits then select either Movies TV or Other On Standard Definition Receivers select Ratings and then highlight the desired tab using the GREEN and RED buttons on your remote to switch be...

Page 45: ...cking shows by TV rating i e TV_MA you can also set ratings limits for particular types of content such as Fantasy Violence FV Dialogue D Language L Sexual Content S and Violence V A description of each content type displays when highlighted Highlight and select the box to toggle the setting between Allow No Rating and Block No Rating If you choose Block No Rating programming that has no rating su...

Page 46: ... and select the box to toggle between Hide Adult and Show Adult Prevent children from viewing pre selected channels Select Channel Blocks or Chan Blocks on Standard Definition Receivers Scroll down the channel list and select those you wish to block You can also key in channel numbers or use Block All or Allow All to save time Channel Blocks Parental Controls Downloaded from www Manualslib com man...

Page 47: ...r preferred spending dollar limit using the numbers on your remote Specify days and times when TV watching is allowed in your household Select Viewing Hours or Hours on Standard Definition Receivers then select the start times and durations for viewing You can set hours based on school nights Monday Thursday and or weekend nights Friday Saturday and Sunday Spending Limits Viewing Hours Parental Co...

Page 48: ...be displayed Select the one you want and follow the onscreen instructions to create and name your list Selecting a Favorites list makes it active and hides the display of all other channels in the guide From the program guide press the YELLOW button on your remote select Favorites and then select the list you want to make active The name of the currently selected Favorites list is displayed in the...

Page 49: ...49 CHAPTER 3 DIRECTV CINEMA PAY PER VIEW DIRECT CINEMA 50 PAY PER VIEW EVENTS 57 Downloaded from www Manualslib com manuals search engine ...

Page 50: ...tructions As long as your receiver is connected to a land based phone line or the Internet you can use your remote to order Otherwise order on directv com Your receiver lets you record movies before you buy them you re charged when you watch If the movie has been recorded and you want to delete it press LIST highlight the title and press the RED button If the movie is set to record in the future p...

Page 51: ...ows Channel 1000 Showroom Channel 1999 Note You can also tune directly to the channel using your remote control DIRECTV CINEMA High Definition DVRs With your DIRECTV HD DVR connected to the Internet you can also enjoy hundreds of the biggest box office hits available for purchase as well as thousands of movies and TV shows that can be downloaded to your receiver at no extra charge Downloaded from ...

Page 52: ...TV CINEMA Read a description of the movie and schedule it to record as soon as it s available All All titles available on DIRECTV CINEMA with the exception of In Theaters titles Select a category and browse the titles using the arrow keys on your remote or the Page Up Down buttons Alternatively you can search for a movie by typing in your search term using the number keys on your remote like a cel...

Page 53: ...CTV HD DVR to the Internet VIEWER S TIP You can also check out your favorite programmer s home page for previews and missed episodes Simply add a 1 in front of the regular DIRECTV channel number For example A E is on channel 265 The homepage is channel 1265 Showroom offers you DIRECTV content such as instructional videos behind the scenes clips and video extras information about DIRECTV sports sub...

Page 54: ...r remote Otherwise press MENU select Manage Recordings and then select Queue You can prioritize the movies in your Queue but please note they may become available to watch in a different order When a movie is available to watch it moves out of the Queue and into your Playlist Since the Playlist has a limited amount of storage space your receiver has a default limit of 5 movies that will move from ...

Page 55: ...re displayed in the Playlist Press the LIST button on your remote to access the Playlist To watch a movie highlight a title and press the PLAY button or press SELECT on the title and then select Play A confirmation message with the price of the movie will display asking if you re sure you want to watch the movie To delete a movie from your Playlist highlight the title and press the RED button on y...

Page 56: ...or cancel a title from your Playlist by highlighting the title and pressing the RED button on your remote All In Theaters titles are stored in your Queue To access the Queue from any channel in the 1000 range press the YELLOW key on your remote Otherwise press MENU select Manage Recordings and then select Queue You can prioritize the movies in your Queue but please note they may become available t...

Page 57: ...pecial events like UFC Boxing WWE and more are listed in the program guide starting on channel 117 Ordering PPV events works the same way as ordering DIRECTV CINEMA movies from the program guide See previous section for details Pay Per View Events Pay Per View Events Downloaded from www Manualslib com manuals search engine ...

Page 58: ...58 DIRECTV DVR USER GUIDE Downloaded from www Manualslib com manuals search engine ...

Page 59: ...W 62 RECORDING A SERIES 64 WATCHING AND DELETING YOUR RECORDED SHOWS 65 MY PLAYLIST 66 Playlist Options 67 Managing My Playlist 68 MANAGE RECORDINGS 70 RECORDING FROM YOU COMPUTER OR PHONE 74 Downloaded from www Manualslib com manuals search engine ...

Page 60: ...e and the circle R icon will appear next to the title to let you know your show is now being recorded You don t have to be watching a show to record it Simply find it in the program guide and use the RECORD button as described above The orange record icon appears to let you know that your show is being recorded or is scheduled to record From Live TV From the Guide Recording a Single Show Recording...

Page 61: ...ou think your show might go into the next time slot press INFO on the remote then select More Info and Recording from the onscreen choices to see the recording options for that show Once there you can change the stop time or any other option To save your changes select Save Changes for Standard Definition DVRs select Update If your show is set to record in the future you can find it in the guide o...

Page 62: ...ies show and need to extend the recording time or change any other recording option press INFO on the remote select More Info and then Record Series from the onscreen choices If you see a series set to record in the future in the program guide or the To Do List to change a record option press INFO and select Record Series Stopping an In Progress Recording From Live TV From the Guide Changing a Rec...

Page 63: ...any of the DVR control buttons like PAUSE FFWD ADVANCE etc while watching your recorded show If you press STOP the show will stop and an information screen with various options will appear The last channel viewed in live TV will appear in the upper right corner of the screen To return to full screen live TV press EXIT or select Done If you want to delete a show from your playlist use the arrow key...

Page 64: ... the icons Highlighting a program title displays the program description just as in the Guide If you press SELECT or INFO on a program an Info screen is displayed for the program that offers several actions including Play Keep Delete and others Series programs are identified in the list with a folder icon For example if you record a weekly comedy series the title for that series is shown with a fo...

Page 65: ...This option will help you find what you want faster once you start to record a lot of programs Select Change order of Playlist to pick how you want to arrange the order of your recorded shows You can sort by date with the newest at the top that s the factory default setting the oldest at the top alphabetically with A at the top or Z at the top by expiration date with first to expire at the top or ...

Page 66: ...m of your Playlist It shows the approximate amount of space available on your disk at any given time The Disk Space bar shows programs you have designated Keep Until I Delete in dark blue programs subject to expiration or automatic deletion in light blue and the remaining unused disk space that is available for recording in black When your disk is full the oldest shows viewed or not are automatica...

Page 67: ...cordings you no longer want Highlight a single show or a series indicated by a folder icon and press the RED button to delete it If you delete a folder all episodes of that series will be deleted Don t worry about pressing the RED button accidentally You will always see a confirmation message before you delete anything Press the GREEN button to go to the DIRECTV CINEMA home page Note that HD progr...

Page 68: ...ord search The list is ordered by time with the next recordings at the top and the furthest in the future at the bottom You can use this screen to make sure your recordings are properly scheduled or to delete future scheduled recordings you no longer want to record The To Do list does not display DIRECTV CINEMA programs scheduled for download over the Internet these are shown in the Queue screen D...

Page 69: ...nge the order of the priority at any time by selecting Series Manager selecting the show you want to move moving the highlight to the right and then using the arrow keys to promote or demote the series There are a couple of color key short cuts on this screen as well Use the RED button to delete an entire series Use the GREEN button to move a highlighted show to the top of the list in one press Yo...

Page 70: ...lanation Provides status information for all Pay Per View programs that were bought and if viewed the date and time History Purchases There may be times when you want to set up a manual recording based on channel time and date In this case select Manual Record or Manual and enter all of the options as you wish including whether you want this to be a one time or recurring recording i e every Tuesda...

Page 71: ...ly if the disk fills up A recording that is labeled Keep Until I Delete will never be deleted until you do it manually if all of your recordings are labeled that way and the disk fills up no new recordings will occur until you manually delete some of your Keep Until I Delete recordings Finally the Start and Stop options let you adjust the times of your recordings to ensure you don t miss a thing K...

Page 72: ...f the program guide Select a show and click Record If you have more than one DVR in your home choose the DVR you want to record to and then click Record to Receiver From a Computer Note If you have a mix of HD and SD DVRs in your home make sure not to pick an HD movie for your SD DVR It will not record Note You must have an account on directv com to use remote scheduling Recording from Your Comput...

Page 73: ... find any program and set your home DVR Features Search for any television show up to 14 days in advance Browse programs by channel or date time Get program information instantly including description length and rating Record a single episode or an entire series Order DIRECTV CINEMA right on your phone available for iPhone Android Palm BlackBerry and Windows Phone 7 no need to have your receiver c...

Page 74: ...74 DIRECTV DVR USER GUIDE Downloaded from www Manualslib com manuals search engine ...

Page 75: ...IRECTV DOUBLEPLAY 77 DIRECTV IPAD APP 78 DIRECTV WHOLE HOME DVR SERVICE HD Receivers 79 GAMESEARCH 84 GSN GAME LOUNGE 84 MUSIC PHOTOS MORE 86 QUICKTUNE 88 SCOREGUIDE 88 TV APPS 89 Downloaded from www Manualslib com manuals search engine ...

Page 76: ...ess MENU select Caller ID then select Call Log Highlight and select a name to delete that listing from your log On Standard Definition Receivers set up your receiver to display onscreen call notices as follows Press MENU select TVmail Caller ID then Turn On Notices To display your Call Log select TVmail Caller ID select Edit Settings then select Caller ID Note You must subscribe to caller ID servi...

Page 77: ...p to 90 minutes of live TV on two channels If you tune to a new channel a third channel the saved portion on the original channel is cleared DoublePlay expires after two hours of non use 1 While watching one program press the DOWN arrow on your remote A message displays confirming DoublePlay has started 2 Press the DOWN arrow again and tune to the second program 3 Now use the DOWN arrow to switch ...

Page 78: ...reen Get instant access to your favorite channels and sports You control what s on your screen by choosing the channels you want to see the teams and sports you want to follow even the modules you want to include Create your own sports roster Browse games and get scores instantly across all sports You choose the teams and sports you want to follow Search for any television show up to 14 days in ad...

Page 79: ...grade and eligibility requirements go to directv com wholehome To get a quick understanding of how recorded content is shared by your household skip to step 7 DIRECTV Whole Home DVR Service High Definition Receivers Note To access DIRECTV Whole Home DVR service functionality you need a DIRECTV HD DVR receiver models HR24 HR20 HR23 with DECA an additional Whole Home capable receiver models H25 H24 ...

Page 80: ...mend using a name that you ll easily associate with the room or it s location such as Living Room The name must be 14 characters or less You must be at the receiver to assign its name Note Service activation and location naming are typically performed by the installer during your installation appointment After you ve assigned a Location Name you can change it as follows Press MENU select Parental ...

Page 81: ... the other rooms Den and Kitchen won t be able to access the Master Bedroom s Playlist Allow Deletion An HD DVR has the option to prevent another location from deleting programs that were recorded by that an HD DVR In our previous example if the DVR in the Den is set to allow deletion From this room only a person trying to delete a program recorded in the Den from the Master Bedroom or Kitchen wou...

Page 82: ... you know that your program cannot be recorded To record a show you re currently watching or to record a highlighted program in the Guide press the orange REC record button A message displays on screen asking you to select the HD DVR you would like to record on then select either Record Once to record the current episode Record Series to record the entire series or Do Nothing to cancel your reques...

Page 83: ...al controls must be set at each receiver Note Only two locations can access a recorded program at the same time the HD DVR the program was recorded on and one other location If a third location tries to playback a recording a message will display explaining that the program is not available 7 Watch Recorded Programs By networking your receivers the recordings from all the HD DVRs in your household...

Page 84: ...n another channel If a broadcast of the game is found GameSearch displays an onscreen message that gives you the option to tune in to that channel If it can t find one an onscreen message will let you know the game is not available The GSN Game Lounge service contains memory and skill games that you can play onscreen using only your remote There are free as well as subscription only games If you b...

Page 85: ...r personal computer You must have at least one personal computer running a media server e g TVersity Windows Media Player Intel Viiv in your network for this service to work The setup is similar to that used for the DIRECTV CINEMAplus service See Appendix 2 for details on how to connect your DVR to your home network Please visit directv com mediashare for more information Once your DVR is properly...

Page 86: ...usic will play as you watch TV or view photos from your PC Once the desired songs are selected from the Music submenu the song s information will display on the Progress bar Select Photos go to the Photos submenu Select Browse to see several photos at once Music Photos More High Definition DVRs Downloaded from www Manualslib com manuals search engine ...

Page 87: ...le between music photos and video control modes Pressing the STOP button while in music control mode stops the music from playing and the audio from the current channel is then heard Pressing the STOP button while in photo control mode stops the display of photos and displays the video from the current channel Music Photos More High Definition DVRs Downloaded from www Manualslib com manuals search...

Page 88: ... nine must see channels fast While watching live TV press the UP arrow on your remote control A display with spots for nine channels will appear on screen To fill the spots press the GREEN button on your remote control The channel you are currently viewing will be added to the QuickTune display After you ve made all your picks press the UP arrow whenever you want to bring up the application Use th...

Page 89: ...ssing a second of what you re watching all at the press of a button To enjoy TV Apps your HD Receiver must be connected to the Internet See Appendix 2 How to Network your HD DVR for instructions How It Works Press the Right Arrow button on your remote control to launch TV Apps Select the DIRECTV App Store icon at the top of the TV Apps Dock and choose the apps you want You can also go to the onlin...

Page 90: ...90 DIRECTV DVR USER GUIDE Downloaded from www Manualslib com manuals search engine ...

Page 91: ...TIVATION 92 CONNECTIONS 93 SYSTEM SETUP 97 Info Test 97 Display 98 Audio 100 HDTV 101 Network Setup 103 Remote Control 103 Sat Antenna 105 Whole Home 105 Reset 106 Access Card 106 Downloaded from www Manualslib com manuals search engine ...

Page 92: ...V which is the far left position 2 Press PWR The DIRECTV DVR will turn on Make sure your TV is also turned on 3 The first screen will allow you to select a language Using the arrow keys on the remote control move to the language you prefer and press SELECT 4 Follow the onscreen instructions 1 Have on hand your service address social security number and a valid major credit card 2 Note your receive...

Page 93: ...ill be limited Do not connect your receiver to a digital PBX phone system doing so may permanently damage your equipment and void your warranty The following instructions apply if you are upgrading to a new TV or adding a surround sound system DVD player burner or VCR some time after your professional installation Due to restrictions imposed by copyright holders certain programming may include con...

Page 94: ...ks two sets per receiver provide good video and usually come bundled with three cables for one video and two audio channels Video Connections HDMI High Definition Multimedia Interface provides the best digital video and audio in one connector Digital Audio Optical one connector per receiver provides excellent quality digital audio and is often used on newer surround sound and DVD equipment Digital...

Page 95: ...l connector as the best audio input This example also shows using a VCR or DVD burner with RCA audio and video connectors Here is an example using a TV that has component video connectors as the best video input with RCA audio connectors as the best audio input and a surround sound system that has a digital audio coax connector as the best audio input This example also shows using a VCR or DVD bur...

Page 96: ...a digital audio optical connector as the best audio input Example TV with S Video Connector Here is an example of a TV that has RCA connectors as the best audio video inputs and a surround sound system with a digital audio coax connector as the best audio input Example TV with RCA Connectors This example also shows using a VCR or DVD burner with RCA audio and video connectors This example also sho...

Page 97: ... initiate a test of the tuners access card receiver ID and phone line Select More System Info to review your basic system information such as receiver model receiver ID access card number software version etc as well as current receiver settings This information can be useful during troubleshooting Note Running the System Test will interfere with live TV and any current recordings Note For SD Rece...

Page 98: ...her you want the guide to show you HD channels and their duplicate SD channels or to hide the SD duplicates Guide shows Select whether you want the first press of the GUIDE button to take you directly to the program guide or to go to the category filter first No matter which one you choose pressing GUIDE a second time shows you the other option Language Select your preferred onscreen text language...

Page 99: ...andard Definition Receivers to set your time zone and whether you want the receiver to show Daylight Savings time or not Clock TV Ratio Standard Definition DVRs On SD Receivers select the TV Ratio tab to set the aspect ratio of your TV Most Standard Definition TVs are 4 3 Most high definition HD TVs are 16 9 This option is also available on HD Receivers and is covered in HDTV later in this chapter...

Page 100: ...the double D symbol are trademarks of Dolby Laboratories For Standard Definition Receivers select Audio and then press the GREEN and RED buttons on your remote to move between the Language Sound Effects and Dolby Digital screens Audio options include Audio System Setup Language Select your preferred audio language i e English Spanish Chinese etc Sound Effects Select the volume of sound effects Dol...

Page 101: ...olor Native You can turn Native mode ON or OFF When Native Mode is ON your TV auto changes to match the resolution of the program coming into the receiver For example if Native mode is ON and a program is being broadcast in 480p your High Definition Receiver tells the TV to show it in that same format If the next program changes to 1080i the receiver tells the TV to change to that format Native mo...

Page 102: ...l automatically size the picture Screen Format options include Original Format Pillar Box Widescreen 16 9 HDTVs only Letterbox Standard 4 3 HDTVs only Stretch and Crop If you re watching a widescreen movie on a Standard 4 3 TV you may want to choose Letterbox which places bars on the top and bottom of the screen If your HDTV is 4 3 aspect ratio you may want to Crop or cut off the content at the le...

Page 103: ...2 and TV positions to control other equipment such as your TV DVD VCR or Stereo For Standard Definition DVRs select Remote and then select either Program Remote IR RF Setup or Receiver Mode Remote Control System Setup Follow the step by step instructions to set your remote to control your TV or other A V equipment such as a DVD player or surround sound system For best results it is helpful to know...

Page 104: ...k for the letter s R or RB at the end of the model number which indicates that the remote supports radio frequency If you have a remote with RF capability you can change the remote s signal from Infrared IR to RF While the IR signal requires a clear line of sight to the front of the receiver RF signals let you put your receiver inside a cabinet or behind solid doors and still be able to command it...

Page 105: ... re using DIRECTV Whole Home DVR service you can use this option to set or change your DVR Playlist Sharing preferences or to create or change the names of each receiver location To learn more read DIRECTV Whole Home DVR Service in Chapter 5 High Definition DVRs High Definition DVRs This option is used by installers when your system is initially set up you should not have to use it However you can...

Page 106: ...nfiguration to how it was set at the factory Reset Everything Completely erases everything from system memory and starts over like a new receiver WARNING All your recordings will be erased from the hard drive Access Card Do not select Access Card unless you have a new access card provided by DIRECTV DIRECTV will provide new access cards and instructions when necessary Follow the onscreen direction...

Page 107: ...107 CHAPTER 7 HELP TROUBLESHOOTING HELP 108 TROUBLESHOOTING TIPS 109 FREQUENTLY ASKED QUESTIONS 112 Downloaded from www Manualslib com manuals search engine ...

Page 108: ...pics You can also tune to Channel 1 to access the interactive DIRECTV Customer Information Channel Watch videos on a variety of topics such as your remote control receiver features and troubleshooting To exit the Customer Information channel press CHAN UP DOWN press GUIDE or enter a channel number to tune to You can also find answers to all your questions on DIRECTV s Answer Center at support dire...

Page 109: ...the problems persist try unplugging the power cord of the DIRECTV DVR for 15 seconds then plug it in again If the above two items don t work try reauthorizing your receiver On a computer go to directv com reauthorize and follow the onscreen instructions You will need to be logged into your account on directv com to complete this process Running the System Test at the end of this section can also h...

Page 110: ...ge To resolve this error call Customer Service at 1 800 531 5000 and mention the error code number when prompted Troubleshooting Tips Onscreen Error Messages DIRECTV periodically sends system software updates to your receiver to improve performance and upgrade features and functions These updates will occur automatically usually at times when the receiver would likely be turned off If your receive...

Page 111: ...tem test on your DVR 1 Turn on your TV and the DVR 2 Slide the mode switch to the DIRECTV position to put the remote control in satellite receiver controlling mode then press MENU to display the Quick Menu 3 Select Parental Fav s Setup 4 Select System Setup then Info Test 5 If you have a High Definition DVR select Run System Test If you have a Standard Definition DVR press the GREEN button to acce...

Page 112: ... door on the front of the DIRECTV DVR and wait for program guide information to be acquired Your TV displays a blue black gray or snowy screen Check that DIRECTV Receiver and TV are both powered on If snowy screen make sure your TV is on channel 3 or 4 Press TV INPUT on your DIRECTV remote to cycle through the sources or pieces of equipment whose signal is displayed on your TV TV INPUT must be pro...

Page 113: ...tteries If solid green light make sure nothing is blocking the IR sensor If receiver does not respond to pressing the buttons on the front panel of the receiver Verify power cord is plugged in at both the wall outlet and rear panel of the receiver Press the INPUT button on the TV remote control to change the video source Press the TV VCR button on the VCR remote or on the VCR s front panel If prob...

Page 114: ...me Consider using a line conditioner or surge protector Consult an electrician if the problem is frequent or severe especially if other household appliances or electronics are affected If parental limits are active turn your DIRECTV Receiver back on and enter your parental lock code at the prompt DIRECTV DVR turns on or changes channels unexpectedly Your receiver changes to a different channel wit...

Page 115: ... and or your receiver are not powered on Your receiver may be hooked up to the TV incorrectly You may be on the wrong video source for your DIRECTV Receiver You may be tuned to a channel that is not currently broadcasting or that you don t subscribe to Check that DIRECTV DVR and TV are both powered on Read Chapter 6 Connections for Auxiliary Equipment for instructions about connecting your receive...

Page 116: ...le you see the problem on one channel but not on any others wait for the broadcasting channel to resolve the issue If there are obstructions blocking the dish s clear view of the satellite you should contact a professional to remove them or a DIRECTV installer at 1 800 531 5000 to relocate your dish If your signal strength is lower than 70 60 or lower on HD receivers on most transponders in good w...

Page 117: ...avorites List then All Channels Enter the channel number using the number pad on the remote control Check the dish type set in your receiver s preferences Press MENU then select Parental Fav s Setup System Setup Info Test then More System Info On SD Receivers press MENU select Parental Fav s Setup and then System Setup Check the Satellite Dish Type shown on the System Setup screen to see if it is ...

Page 118: ... s Setup then select System Setup Select the Reset item from the left menu and follow the onscreen instructions A setting such as mute or volume may have changed on the receiver or your TV The cables between your TV and the receiver may not be connected properly or there may be a problem with an external stereo or surround sound system Verify that your surround sound system is working if applicabl...

Page 119: ...d by your TV For 1080p programs some TVs do not support the 24 frame per second rate DIRECTV provides Also many TVs do not support 480i You may have to press the RES button on your receiver s front panel to set the resolution to one your TV supports Possible Causes Solution Caller ID not working Caller ID information isn t showing on your TV screen when phone calls come in You don t subscribe to C...

Page 120: ...eries recording If you delete a Series by pressing RECORD on an episode in the Guide you cancel the entire series not just the highlighted episode You tried to record three programs at the same time or tried to watch a live program while recording two others at the same time There was an overlap in the programs you tried to record To see if the program was recorded then deleted press MENU select M...

Page 121: ...ou were trying to record may have started or ended early If you were trying to record a sporting event the event may have run over its allotted time You may have had a recording conflict with a higher priority program Someone may have manually ended the recording Try setting the end time of the recording in the Record Options so the recording ends one or two minutes later or more if necessary You ...

Page 122: ...e Recording a Single Show or Recording a Series in Chapter 4 for details You can also change a recording you ve already made to Keep Until I Delete See Managing My Playlist in Chapter 4 To avoid this in the future you can change settings for recordings that you ve set to occur in the future but haven t recorded yet Press MENU select Manage Recordings then To Do List choose the show you want to cha...

Page 123: ...es of the chosen show Solution When you set up a series make sure you select only the First Run option This is the default for one touch recording unless you have changed your default recording settings Your series is set to record both First Run and Repeat episodes The programmer may not provide enough details in the program description for your receiver to determine whether the program is a repe...

Page 124: ...ng to control should light up when you press a valid key for that component If it doesn t make sure the MODE switch is in the correct position Make sure the device you are trying to control has been programmed to your DIRECTV Remote Control See Chapter 6 System Setup Remote Control for instructions on how to program your remote to control other devices If the indicator lights on the remote control...

Page 125: ... WARRANTY AND OTHER INFORMATION LIMITED 90 DAY WARRANTY 126 DIRECTV PROTECTION PLAN 129 FCC CUSTOMER INFORMATION 131 TERMS CONDITIONS FOR USE OF SOFTWARE 135 Downloaded from www Manualslib com manuals search engine ...

Page 126: ...ne without charge to you for parts and labor You will be responsible for the cost of shipping to and from the location designated by DIRECTV If DIRECTV cannot reasonably repair or replace the Receiver then DIRECTV may at its sole discretion refund the price you paid for the product or the current retail price of the product All products including replacement products are covered only for the origi...

Page 127: ...s will void this limited warranty Reception transmission problems caused by signal conditions telephone line or cable or antenna systems outside the unit A product that has been modified or adapted to enable it to operate in any country other than the country for which it was designed manufactured approved and or authorized or repair of products damaged by these modifications A product used for co...

Page 128: ... IN NO EVENT WILL DIRECTV BE LIABLE FOR ANY AMOUNT GREATER THAN THE RETAIL PRICE OF THE DIRECTV Receiver DIRECTV SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THE DIRECTV Receiver SOME STATES DO NOT ALLOW LIMITATIONS ON WARRANTIES SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS YOU MAY HA...

Page 129: ...r DIRECTV PROTECTION PLAN Safeguard your DIRECTV System with the ultimate in professional technical service For a low monthly fee the DIRECTV PROTECTION PLAN covers the components of your entire DIRECTV System giving you affordable peace of mind and comprehensive support to ensure that you and your family enjoy nonstop DIRECTV entertainment Your DIRECTV Limited Warranty provides certain remedies f...

Page 130: ...TV where authorized by law Certain limitations may apply Pricing terms and conditions of the DIRECTV PROTECTION PLAN are subject to change Full terms and conditions will be mailed to you prior to service billing and are available at directv com protection Sign up today for the DIRECTV PROTECTION PLAN by calling 1 800 DIRECTV Downloaded from www Manualslib com manuals search engine ...

Page 131: ...ired operation Responsible Party DIRECTV Inc 2230 E Imperial Hwy El Segundo CA 90245 1 800 DIRECTV Trade Name DIRECTV Type of Equipment DIRECTV Satellite Receiver Model Number R or HR Federal Communications Commission FCC This equipment complies with both Part 15 and Part 68 of the FCC rules This equipment has been tested and found to comply with the limits of a Class B digital device pursuant to ...

Page 132: ...nician for help CAUTION Changes or modifications not expressly approved by the manufacturer responsible for compliance could void the user s authority to operate the equipment The user may find the following booklet prepared by the Federal communications Commission helpful How to Identify and Resolve Radio and TV Interference Problems This booklet is available from the U S Government Printing Offi...

Page 133: ...y be connected to a line as determined by the total RENs contact your local telephone company The REN for this product is part of the product identifier that has the format US AAAEQ TXXXX The digits represented by are the REN without the decimal point e g 03 is a REN of 0 3 If this DIRECTV Receiver causes harm to the telephone network the telephone company will notify you in advance that temporary...

Page 134: ...ster in the AC outlet to which this equipment is connected Telephone companies report that electrical surges typically lightning transients are very destructive to customer terminal equipment connected to AC power sources If trouble is experienced with this unit for repair or warranty information please contact DIRECTV Customer Care at the address and phone number listed below If the equipment is ...

Page 135: ...lable to you by the providers thereof The source code to certain software subject to the GNU GPL and other open source licenses that is used in connection with the Receiver is made available to you by DIRECTV following the written request to DIRECTV Use of such Software is also subject to the terms of any applicable agreement between you and each such provider DIRECTV reserves the right to modify ...

Page 136: ... ON BEHALF OF DIRECTV OR ITS LICENSORS WITH RESPECT TO THE SOFTWARE INCLUDING BUT NOT LIMITED TO ANY WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY SATISFACTORY QUALITY FITNESS FOR A PARTICULAR PURPOSE TITLE OR NON INFRINGEMENT OF THIRD PARTY RIGHTS IN NO EVENT WILL DIRECTV OR ITS LICENSORS BE LIABLE TO YOU WITH RESPECT TO THE SOFTWARE FOR ANY ...

Page 137: ...d may not be subject to the License Restrictions in Section B above In compliance with the GPL DIRECTV its suppliers or its third party licensors upon written request will make the source code of the software libraries and associated utilities it uses together with its modifications if any available to the public in source code form You are free to use modify and distribute the software and any mo...

Page 138: ...t Some other Free Software Foundation software is covered by the GNU Lesser General Public License instead You can apply it to your programs too When we speak of free software we are referring to freedom not price Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software and charge for this service if you wish that you receive source code...

Page 139: ...d constantly by software patents We wish to avoid the danger that redistributors of a free program will individually obtain patent licenses in effect making the program proprietary To prevent this we have made it clear that any patent must be licensed for everyone s free use or not licensed at all The precise terms and conditions for copying distribution and modification follow GNU GENERAL PUBLIC ...

Page 140: ...hat you also meet all of these conditions a You must cause the modified files to carry prominent notices stating that you changed the files and the date of any change b You must cause any work that you distribute or publish that in whole or in part contains or is derived from the Program or any part thereof to be licensed as a whole at no charge to all third parties under the terms of this License...

Page 141: ...e code which must be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange or b Accompany it with a written offer valid for at least three years to give any third party for a charge no more than your cost of physically performing source distribution a complete machine readable copy of the corresponding source code to be distributed under the te...

Page 142: ...r any work based on the Program you indicate your acceptance of this License to do so and all its terms and conditions for copying distributing or modifying the Program or works based on it 6 Each time you redistribute the Program or any work based on the Program the recipient automatically receives a license from the original licensor to copy distribute or modify the Program subject to these term...

Page 143: ...cted in certain countries either by patents or by copyrighted interfaces the original copyright holder who places the Program under this License may add an explicit geographical distribution limitation excluding those countries so that distribution is permitted only in or among countries not thus excluded In such case this License incorporates the limitation as if written in the body of this Licen...

Page 144: ...LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER OR ANY OTHER PARTY WHO MAY MODIFY AND OR REDISTRIBUTE THE PROGRAM AS PERMITTED ABOVE BE LIABLE TO YOU FOR DAMAGES INCLUDING ANY GENERAL SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD...

Page 145: ...oston MA 02110 1301 USA Also add information on how to contact you by electronic and paper mail If the program is interactive make it output a short notice like this when it starts in an interactive mode Gnomovision version 69 Copyright C year name of author Gnomovision comes with ABSOLUTELY NO WARRANTY for details type show w This is free software and you are welcome to redistribute it under cert...

Page 146: ...your program is a subroutine library you may consider it more useful to permit linking proprietary applications with the library If this is what you want to do use the GNU Lesser General Public License instead of this License TERMS AND CONDITIONS FOR USE OF SOFTWARE TERMS Downloaded from www Manualslib com manuals search engine ...

Page 147: ...147 APPENDICES APPENDIX 1 RECEIVERS FRONT AND BACK PANELS 148 APPENDIX 2 HOW TO NETWORK YOUR RECEIVER 156 APPENDIX 3 ABOUT HIGH DEFINITION 163 Downloaded from www Manualslib com manuals search engine ...

Page 148: ...ontrol You can use the front panel buttons at any time but they are especially useful if you misplace your remote control or the batteries die Appendix 1 Receivers Front and Back Panels Your equipment may not look exactly like the model illustrated DIRECTV HD DVR 1 2 3 5 6 7 8 9 10 4 Downloaded from www Manualslib com manuals search engine ...

Page 149: ...gress 7 SELECT Selects the item highlighted 8 RES RESOLUTION The RES key switches the output resolution of the DIRECTV Receiver Each time you press the key it cycles to the next available resolution 480i 480p 720p 1080i and 1080p supported on some models Note The RESOLUTION button on the front panel only changes the resolution It does not change the screen format crop stretch letterbox pillarbox T...

Page 150: ...R USER GUIDE BACK PANEL 1 3 5 8 2 9 4 6 7 10 11 12 13 Your equipment may not look exactly like the model illustrated Appendix 1 Receivers Front and Back Panels Downloaded from www Manualslib com manuals search engine ...

Page 151: ... AUDIO OUT COAXIAL Use this digital audio connection for sound 7 DIGITAL AUDIO OUT OPTICAL Use this digital audio connection for sound 8 HDMI Use this combination digital video and audio connector for the best picture quality 9 ETHERNET Please refer to Appendix 2 for information on networking options on your HD DVR before connecting anything to the Ethernet port 10 USB For future use USB 2 0 Host ...

Page 152: ...there just in case you misplace your remote control or the batteries die Besides the buttons on the front panel that are similar to the remote control here are the other important items Your equipment may not look exactly like the model illustrated DIRECTV Plus DVR 1 2 3 5 6 7 8 9 10 Appendix 1 Receivers Front and Back Panels Downloaded from www Manualslib com manuals search engine ...

Page 153: ... With an optional RF remote you can place your receiver inside a cabinet or any non metal enclosure and it will receive the remote control commands up to 200 feet away 4 GUIDE Displays the onscreen program guide 5 MENU Brings up the Main Menu to access settings and services 6 REC This button lights orange to indicate a recording is in progress 7 SELECT Selects the item highlighted 8 ACTIVE Display...

Page 154: ...CTV DVR USER GUIDE BACK PANEL Your equipment may not look exactly like the model illustrated 4 1 2 3 5 6 7 8 9 Appendix 1 Receivers Front and Back Panels Downloaded from www Manualslib com manuals search engine ...

Page 155: ... 500mA 5 S VIDEO OUT A Standard Definition video output 6 DIGITAL AUDIO OUT OPTICAL Use this digital audio connection for sound 7 RCA Audio Video Jacks Standard Definition output You can use the entire row of RCA connectors yellow white and red to feed a VCR or DVD player burner 8 PHONE JACK Connect your phone line here to enable Pay Per View purchasing and Caller ID if your phone service package ...

Page 156: ...ust be wired for Ethernet or you must run cables from a network router to your DIRECTV HD DVR Wireless This can be easiest method if you already connect to the Internet via Wi Fi However wireless connections may be slower and somewhat less reliable than wired A compatible DIRECTV Receiver such as the DIRECTV HD DVR model HR20 or later or DIRECTV Plus DVR model R22 A broadband Internet connection w...

Page 157: ... Internet Connection Kit should consist of a Broadband DECA similar to the one shown here The Internet Connection Kit connects to a coaxial cable and an Ethernet cable connected to your home router to provide home network and Internet connectivity to all of the Whole Home capable receivers in your household If you have Whole Home DVR Service and are having difficulty accessing the DIRECTV CINEMA s...

Page 158: ...er end of the Ethernet cable to the Ethernet port on the back of your DIRECTV HD DVR Ethernet cable connects to an unused port on the router Ethernet cable plugs into receiver Router DVR Receiver Ethernet Cable Direct Connection If you do not have Whole Home DVR service Appendix 2 How to Network Your HD DVR High Definition DVRs Downloaded from www Manualslib com manuals search engine ...

Page 159: ...igure A Select Done to complete the setup process See figure B If your DIRECTV HD DVR does not immediately recognize the network connection you will get the option to choose the connection method Choose Wired See Figure C Follow the onscreen instructions Figure A Figure B Figure C Step 2 Verify that you are connected Appendix 2 How to Network Your HD DVR High Definition DVRs Downloaded from www Ma...

Page 160: ... an electrical outlet A wireless adapter that uses an Ethernet port to connect to a media device USB devices are not supported by the DIRECTV HD DVR A wireless router in place of a regular router You must have initialized your wireless device for your home network before beginning to network your DIRECTV HD DVR Create a wireless connection between your wireless router and your DIRECTV HD DVR so yo...

Page 161: ...etwork and press SELECT to display a blue dot next to your network Then select Continue Follow the onscreen instructions to complete the set up process of the wireless adapter Note If you are having difficulty connecting to the Internet or need more information visit www directv com getconnected Appendix 2 How to Network Your HD DVR High Definition DVRs Downloaded from www Manualslib com manuals s...

Page 162: ...choose the connection method Choose Wireless See Figure C Follow the onscreen instructions Figure A Figure B Press MENU on your DIRECTV Remote Select Parental Fav s Setup Select System Setup Select Network Setup Choose Connect Now Select Continue after successfully connecting to DIRECTV via the Internet See figure A Appendix 2 How to Network Your HD DVR High Definition DVRs Downloaded from www Man...

Page 163: ...g supported by your TV as well as the screen formats in conjunction with each individual resolution Available screen formats such as crop stretch or letter pillar box are based on the TV Aspect Ratio you set in System Setup With each press an onscreen message will let you know what the current resolution format setting is What if you re watching a nearly square shaped 4 3 broadcast on a 16 9 TV or...

Page 164: ...s to allow the Receiver to change the resolution This can happen if your settings include a resolution that your TV doesn t support To correct this you ll need to change your resolution setting Press MENU select Parental Fav s Setup System Setup HDTV and then select TV Resolutions Mark or unmark the TV Resolutions to display the resolutions supported by your television Note In Native mode the rece...

Page 165: ... screen To change the bar color press MENU select Parental Fav s Setup System Setup HDTV and then Video Select the desired bar color See your TV s owner s manual for information on the best color for your set The following table shows the resolutions that can be output from each type of connection HDMI 1080i 1080p 720p 480i 480p Component Video YPbPr 1080i 720p 480i 480p S Video 480i Video RCA Typ...

Page 166: ...16 9 program image is stretched vertically until it s tall enough to fill the screen Your entire screen will be full but the program images are stretched to compensate This format crops cuts off the left and right portions of the 16 9 frame so it fits the 4 3 screen Stretch Crop Fills TV Screen Letterbox Stretch Crop Appendix 3 About High Definition High Definition DVRs Downloaded from www Manuals...

Page 167: ...up System Setup HDTV and then Video Select the desired bar color option See your TV s owner s manual for information on the best color for your set In this setting instead of adding bars to the sides the 4 3 program image is stretched horizontally until it s wide enough to fill the screen Your entire screen will be full but the images are a little stretched to compensate This format crops cuts off...

Page 168: ...r 16 9 program signals If your display is a 16 9 format TV or monitor your format options include these Pillar Box Stretch Crop Fills TV Screen Appendix 3 About High Definition High Definition DVRs Downloaded from www Manualslib com manuals search engine ...

Page 169: ...169 Downloaded from www Manualslib com manuals search engine ...

Page 170: ...onent Video Output 94 96 151 Connections 93 96 Customer Care 108 127 134 3D Channels 21 Date Time 24 Defaults 42 54 65 71 101 106 Deleting 63 68 81 Destination Buttons 15 Digital Audio 94 95 96 100 151 155 DIRECTV CINEMA 32 39 50 56 67 68 70 73 93 122 157 DIRECTV CINEMAplus 53 85 DIRECTV DoublePlay 77 E Episodes 53 61 62 64 66 67 71 73 82 120 123 Erase 106 Error Messages 110 120 Ethernet 79 151 15...

Page 171: ...p 108 History 70 Icons 64 68 176 inside back cover Info 26 In Theaters 52 55 56 Interactive Channels 22 Internet Connection Kit 157 Keep 61 62 64 66 67 Keyword Search 37 41 Main Menu 30 31 149 153 Manage Recordings 31 34 37 46 50 54 56 68 71 83 115 120 122 Mark Delete 65 Messages 26 31 43 44 55 67 110 Mini guide 23 Mobile Phone 73 Mode Switch 14 back cover Model Number 103 104 126 131 149 153 Movi...

Page 172: ... spending 47 unlocking 44 Passcode 42 43 44 Pausing 16 Pay Per View 24 57 Recording 60 73 a single show 60 a series 62 conflict 69 71 82 120 121 defaults 71 from Live TV 60 62 from the guide 60 62 managing 68 71 manually 71 options 61 62 remote 72 stopping an in progress 61 62 watching and deleting 63 Remote Control 14 16 103 back cover advanced setups 104 buttons 14 IR RF setup 104 modes 14 104 p...

Page 173: ...46 Song 87 Sort 24 65 Sound Effects 100 Spending Limits 47 Sports Mix Channels 22 Suggested Searches 32 Surround Sound 93 94 95 96 100 System Info 97 System Messages 26 31 43 44 110 System Setup 97 106 System Software Updates 110 System Test 97 111 S video 94 96 151 155 165 VCR 93 96 Video 29 94 96 VOD 33 37 39 inside back cover YouTube 33 36 You Might Like 34 Warranty 126 128 Watching and Deletin...

Page 174: ...rotected by U S patents and other intellectual property rights of Rovi Corporation Reverse engineering and disassembly are prohibited Due to restrictions imposed by copyright holders certain programming may include content protection measures that may restrict viewing in high definition and or recording with certain consumer electronics equipment attached to the receiver Please contact the manufac...

Page 175: ...Downloaded from www Manualslib com manuals search engine ...

Page 176: ... due to an unexpected conflict Shows Autorecord has been set for matching programs in a Search Indicates a recorded or live stored video is fast forwarding at normal speed Indicated a recorded or live stored video is rewinding at normal speed Indicates current video is paused This key plays current video when paused it displays the control bar when already playing Denotes one or more alternate aud...

Page 177: ...ivated by pressing the related color button on the remote control Indicates the scheduled PPV is set to purchase Program is currently downloading Indicates the program is will be broadcast in High Definition format Indicates program is ready to watch Indicates a Program is in the Queue All episodes of an ongoing programs are in the Queue Indicates a program is about to expire Indicates that the pr...

Page 178: ...ammed to function with your VCR DVD player or other stand alone equipment These descriptions apply to DIRECTV Digital Video Recorders Other equipment may behave differently DIRECTV TV POWER ON Turns your DIRECTV Receiver and TV on and off together ADVANCE Jumps ahead 30 seconds Hold down to jump forward to the end PLAY Play current video press and hold for slow motion FFWD Press up to four times t...

Search results

Summary of Contents for PLUS DVR

Reviews:

Related manuals for PLUS DVR

Brands by name

Popular brands

DirecTV PLUS DVR, User Manual

Search results

Summary of Contents for PLUS DVR

Reviews:

Related manuals for PLUS DVR

Brands by name

Popular brands